--- title: 'Solutions Engineer at BitGo' canonical: 'https://feeny.ai/job/solutions-engineer-bitgo-new-york-1yysx31mppwr' type: 'job' last_seen: '2026-09-10' --- # Solutions Engineer at BitGo - **Company:** BitGo - **Location:** New York, NY - **Posted:** 2026-06-02 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/bitgo/jobs/8575180002 ## Job description BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit [www.bitgo.com](http://www.bitgo.com/). This role will require being full-time onsite at our New York office to support collaborative team dynamics and innovative problem-solving. Our Solutions Engineering department works closely with prospective customers and current customers providing workshops and training in BitGo's products and services and guiding them through the technical journey from the sales process to onboarding. We are seeking a proven professional based in New York who will nurture relationships with our clients. Responsibilities: - Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors. - Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture. - Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features. - Act as a client advocate, providing valuable feedback to internal teams. - Clearly communicate client requirements to the Sales Team for their sales calls. - Possess strong technical skills to explain APIs and create compelling technical demos. Skills & Experience: We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets. Professional Experience: - Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related accreditation. - 5-8+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar). - 5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading. - Prior experience in both pre-sales and/or post-sales capacities. - Proven ability to lead and manage client engagements and projects. - Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals. Technical Skills: - Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, and SDKs. - Development experience with Javascript, Typescript, Python, and other web-based technologies/stacks. Professional Skills: - Exceptional professionalism – highly regarded by clients and colleagues. - Clear and effective verbal and written communication and comprehension. - Strong ability to self-manage and exercise professional judgment. Language Skills: - Must be proficient in English, written and spoken Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets. Here are some of the benefits of working at BitGo: - Competitive salary - Great colleagues and inspiring startup environment - Benefits may vary based on location Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing. ## About BitGo ## Company Overview - **One-liner**: BitGo is a digital asset infrastructure and financial services company providing secure custody, staking, trading, and stablecoin solutions for institutional investors and builders. - **Entity Type**: Private – raised $384.3M in total funding (last venture round in 2024) - **Headquarters**: Sioux Falls, South Dakota, United States - **Founded**: 2013 - **Founders**: Mike Belshe, Ben Davenport, Will O'Brien, Bill Lee ## Core Business - Primary industry: Digital asset custody, blockchain infrastructure, financial services (cryptocurrency) - Target customers: Institutional investors, enterprises, fintechs, and asset managers (B2B) - Mission: "Accelerating the transition of the financial system to the digital asset economy" [bitgo.com](https://www.bitgo.com/) ## Products & Services - **BitGo Custody**: Multi-signature hot and cold wallet custody services, with non-custodial and custodial configurations – secures over $100B in digital assets. - **BitGo Prime**: Prime brokerage services for institutional trading, including OTC and electronic trading. - **BitGo Staking**: Staking infrastructure for proof-of-stake assets. - **Wrapped Bitcoin (WBTC)**: BitGo serves as the sole custodian for bitcoin backing the WBTC token, enabling Bitcoin liquidity on Ethereum. - **Stablecoin Issuance**: Issuer of SoFiUSD (for SoFi Bank) and custodian for USD1 (World Liberty Financial) and frxUSD (fractional reserve stablecoin). - **Blockchain Security APIs**: APIs for transaction building, signing, and settlement. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding raised – $384.3M; assets under custody – over $100B in digital assets; secures ~20% of all on-chain Bitcoin transactions by value [linkedin.com](https://www.linkedin.com/company/bitgo) - **Notable Investors/Partners**: Redpoint Ventures (led Series A), Galaxy Digital and Goldman Sachs Growth Equity (led Series B), Valor Equity Partners, Craft Ventures, and other investors. - **Growth Signals**: Acquired Brassica (2024), Harbor (2020), Hedge (2019), HeightZero (2023), and Lumina (2020). However, headcount declined ~75% YoY to 65 employees as of early 2026, though the company has 51 active job postings across engineering, sales, compliance, and trust administration [linkedin.com](https://www.linkedin.com/company/bitgo) [Greenhouse](http://job-boards.greenhouse.io/bitgo) ## Competitive Advantages - **Largest independent digital asset custodian** – trusted by institutions and issuers of major tokens (WBTC, stablecoins). - **Multisignature security model** – keys split between custodian and wallet owner, with both hot and cold storage options. - **Regulatory trust infrastructure** – operates as a qualified custodian and trust company in multiple jurisdictions. - **10+ years of operational history** in the volatile crypto market, surviving multiple cycles. ## Strategic Focus - Deepening institutional-grade prime services (trading, lending, settlement). - Expanding stablecoin issuance and custody partnerships (SoFi, World Liberty Financial). - Growing international presence with offices in 9 countries (US, Canada, UK, Singapore, India, UAE, Germany, Hong Kong, Japan). - Leveraging acquisitions (Brassica, Harbor) to offer tokenization and transfer agent services. ## Why Work Here - **Culture values**: Open communication, craftsmanship, accountability, collaboration, client-first [bitgo.com](https://www.bitgo.com/company/careers/) - **Benefits**: Company-paid medical, dental, and vision insurance; competitive compensation with stock options; 401k plan; top-end computer equipment [bitgo.com](https://www.bitgo.com/company/careers/) - **Work environment**: Global, distributed team; hybrid/remote flexibility (multiple remote roles listed); offices in Palo Alto, New York, Toronto, London, Singapore, Dubai, and others. - **Engineering culture**: Polyglot stack, focus on security and blockchain protocols; strong hiring from Google, Amazon, Coinbase, and Waterloo. - **Notable**: Despite recent headcount reduction, the company is actively hiring for engineering, sales, compliance, and trust roles – a sign of strategic refocusing. ## Sources 1. [bitgo.com](https://www.bitgo.com/) 2. [bitgo.com/careers](https://www.bitgo.com/company/careers/) 3. [bitgo.com/about](https://www.bitgo.com/company/about-us/) 4. [Greenhouse Jobs](http://job-boards.greenhouse.io/bitgo) 5. [LinkedIn Company Page](https://www.linkedin.com/company/bitgo) ## Other roles at BitGo - [Senior Software Engineer - Accounting & Ledger Systems](https://feeny.ai/job/senior-software-engineer-accounting-ledger-systems-bitgo-palo-alto-california-y24bt8jr5amb) — Palo Alto California, United States - [Director, Technical Program Management](https://feeny.ai/job/director-technical-program-management-bitgo-palo-alto-california-scafmj9habrq) — Palo Alto California, United States - [Director, Technical Program Management](https://feeny.ai/job/director-technical-program-management-bitgo-new-york-4tvh27gmdfn4) — New York, NY - [Onboarding Manager](https://feeny.ai/job/onboarding-manager-bitgo-singapore-7krrp9nzee8q) — Singapore - [Derivatives Trader, NYC](https://feeny.ai/job/derivatives-trader-nyc-bitgo-new-york-xtqmnnd0my6p) — New York, NY - [Senior Full Stack Engineer - BitGo Labs](https://feeny.ai/job/senior-full-stack-engineer-bitgo-labs-bitgo-palo-alto-california-c2p0537r2xny) — Palo Alto California, United States - [Sr Product Manager, BitGo Labs](https://feeny.ai/job/sr-product-manager-bitgo-labs-bitgo-palo-alto-california-hek5r03bankf) — Palo Alto California, United States - [Prime Client Services Associate](https://feeny.ai/job/prime-client-services-associate-bitgo-singapore-rfnydhey98fh) — Singapore - [Backend Engineer E2 - Ecosystem](https://feeny.ai/job/backend-engineer-e2-ecosystem-bitgo-india-jcwj8kb7kdrf) — India - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-bitgo-singapore-93xmw2mvh0hq) — Singapore