---
title: 'Solutions Engineer at Choco'
canonical: 'https://feeny.ai/job/solutions-engineer-choco-chicago-cznzqdfctpmc'
type: 'job'
last_seen: '2026-10-29'
---

# Solutions Engineer at Choco

- **Company:** Choco
- **Location:** Chicago, IL
- **Compensation:** $90k–$115k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/choco/ea183e2b-a163-492f-86ae-b5aa0454d442

## Job description

Join Choco, where we build and own solutions that reshape a broken food system. The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.

At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations, our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day. Mission As a Solutions Engineer, you will deliver fast, reliable, API-driven integrations for mid-market customers by translating business workflows into scalable, repeatable technical solutions. You will partner closely with Sales and Customer Success to deliver best-in-class integration experiences that drive adoption and long-term success. This role is primarily customer-facing, with a strong focus on solution design and customer outcomes rather than traditional software development. You'll build integrations primarily with low-code tools, using light scripting where needed.

## What You’ll Do

- Design, build, and deliver integrations between Choco and customer systems using low-code tools (e.g. n8n and [Tray.ai](http://Tray.ai)).
- Own integration projects end-to-end from discovery to go-live and ongoing improvement.
- Partner with Account Executives in pre-sales by leading technical discovery, proofs of concept, and integration scoping.
- Troubleshoot and maintain integrations to ensure reliability and performance, and document integration designs for clean handoffs to Customer Success.
- Collaborate closely with Customer Success, Implementation, and Product teams, sharing customer feedback to help shape the product roadmap.
- Share best practices and contribute to scaling integration delivery globally.

## What You Bring

- 2+ years of experience in solutions engineering, IT/ERP consulting, or systems integration.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
- Experience managing end-to-end API integrations, including requirements gathering, solution design, implementation, testing, deployment, and ongoing support across multiple customer environments.
- Experience with low-code or automation tools such as n8n, Zapier, and [Tray.ai](http://Tray.ai).
- Basic programming knowledge (e.g. JavaScript or Python) and working knowledge of REST APIs, JSON/XML, webhooks, authentication (OAuth, API keys), and data mapping.
- Strong analytical and problem-solving skills with a collaborative, solution-focused mindset.
- Excellent communicator with the ability to make complex ideas clear and simple.
- This position requires in-office attendance 3 days per week (T/W/Th) in our Chicago office.

## Nice to Have

- Experience with the ERP or ordering systems common among food and beverage distributors.
- Background in food distribution, supply chain, or B2B SaaS.
- Familiarity with EDI, SFTP/flat-file integrations, or basic SQL.
- Comfort using AI tools to speed up discovery, documentation, and integration builds.

## What you get

- Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets.
- Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins.
- Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end.
- In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office).
- Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale.

If you want to work on real problems, take ownership, and raise the bar, we should talk. Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

## About Choco

## Company Overview
- **One-liner**: Choco is building the AI infrastructure for the global food system, connecting food distributors, operators, and suppliers on a single intelligent platform to streamline order management, reduce waste, and increase efficiency.
- **Entity Type**: Private (Unicorn, Series B2)
- **Headquarters**: Berlin, Germany
- **Founded**: 2018
- **Founders**: Daniel Ambros and Cristiano Yokom

## Core Business
- **Primary industry/industries**: Food Supply Chain / Food Technology
- **Target customers**: B2B – restaurants, food distributors, food suppliers, wholesalers
- **Mission or purpose statement**: “Enable a sustainable food system” by reducing inefficiencies and food waste across the supply chain

## Products & Services
- **Choco Ordering Platform (SaaS)**: Digital order management that replaces phone, fax, and email for restaurants and suppliers; includes inventory tracking, waste monitoring, and cost reporting.
- **Choco VoiceAgent (AI Voice Assistant)**: Built in collaboration with OpenAI, replaces voicemail-based ordering with live, AI-powered conversations that check stock, suggest alternatives, and reduce waste.
- **Choco Autopilot (AI Agent)**: The first AI agent in food distribution that makes autonomous decisions to optimize order processing and inventory management.
- **OrderAgent (AI Order Processing Engine)**: Automates the ingestion and processing of orders from voicemail, email, SMS, and third-party providers, processing 100x more orders per hour than manual methods.
- **Sales Rep App**: Mobile tool for distributor sales teams to strengthen customer relationships, view real-time data, and increase revenue.
- **ERP Integrations**: Connects seamlessly with over 200 ERP, CRM, and logistics systems (e.g., SAP, Oracle) for end-to-end synchronisation.

## Market Standing
- **Valuation/Market Cap**: $1.2 billion (unicorn status achieved, latest valuation as of Series B2 round; estimated range $1–2.5B per Dealroom) – [dealroom.co](https://dealroom.co/companies/choco/)
- **Total Funding**: $366.5M across 8 rounds – [linkedin.com](https://www.linkedin.com/company/choco-ai)
- **Notable Investors/Partners**: Coatue (lead Series A), G Squared (lead Series B), along with investors from 13+ funds. Strategic partners include OpenAI, DoorDash, Dot Foods, UniPro, Golbon.
- **Growth Signals**: Processed over 8.8 million orders in the past year; 500,000 monthly orders; operates in 6 countries (US, UK, Germany, France, Spain, UAE); 186 employees (+10.7% YoY); annual revenue $235M.

## Competitive Advantages
- **AI-first approach** with custom models and deep integration across the entire order lifecycle – not just hype but deployed at scale (VoiceAgent, Autopilot).
- **Exclusive partnership with OpenAI** gives Choco access to cutting-edge language models for food-industry-specific voice AI.
- **Network effects**: Connects 10,000+ suppliers to 15,000+ restaurants, creating a dense two-sided marketplace.
- **Deep ERP integrations** with 200+ systems create high switching costs for distributors.
- **Sustainability mission** directly addresses the 40% of global food that goes to waste and 10% of global greenhouse gas emissions attributable to food waste – a powerful brand and talent differentiator.

## Strategic Focus
- **AI agent expansion**: Scaling Autopilot and VoiceAgent to automate more decision-making across distribution.
- **International growth**: Expanding into the Middle East (UAE) and deepening presence in Europe and the US through partnerships (e.g., DoorDash in Germany).
- **Distributor-centric platform evolution**: Moving from a restaurant ordering app to a full operating system for food distributors (sales, ecommerce, order management, AI).
- **Sustainability**: Using AI to reduce food waste and improve margin transparency, aligning with global climate goals.

## Why Work Here
- **Culture**: Driven by the “Chocorian” mindset and values called TOFU: Team, Ownership, Focus, and deep Understanding. Emphasis on “team first”, trust from day one, and ownership of problems end-to-end.
- **Remote/Hybrid/Office**: Hybrid model with physical offices in Berlin (HQ), New York, Chicago, Barcelona, Paris, Brussels, London, and more. Collaboration is prioritised over fancy decor; authentic teamwork is the goal.
- **Engineering culture**: Modern tech stack (Python, React, GraphQL, AWS, Kubernetes, PostgreSQL, Flutter, etc.); emphasis on cross-functional collaboration and continuous improvement (“1% better every day”).
- **Career development**: Dedicated career growth, internal mobility, and a “build together, grow together” philosophy.
- **Perks & recognition**: Employer rating 4.0/5 on LinkedIn (219 reviews), with compensation rated 4.0/5 and culture rated 3.9/5. Typical salaries: Executive Assistant ~€60k/yr, Account Executive ~$84k/yr, Implementation Manager ~$92k/yr.
- **Impact**: Directly tackle one of the world’s biggest environmental problems (food waste) while modernising an ancient industry.

## Sources
1. [choco.com/us/careers](https://choco.com/us/careers)
2. [choco.com/us/](https://choco.com/us/)
3. [choco.com/us/about](https://choco.com/us/about)
4. [linkedin.com/company/choco-ai](https://www.linkedin.com/company/choco-ai)
5. [dealroom.co/companies/choco/](https://dealroom.co/companies/choco/)

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