--- title: 'Solutions Engineer - DEM at Netskope' canonical: 'https://feeny.ai/job/solutions-engineer-dem-netskope-united-states-en41yhcs2ve8' type: 'job' last_seen: '2026-09-10' --- # Solutions Engineer - DEM at Netskope - **Company:** Netskope - **Location:** United States - **Compensation:** $178k–$253k - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-10 - **Apply:** https://www.netskope.com/company/careers/open-positions/?gh_jid=8119463 ## Job description Join the Future of Security at Netskope Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs. At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security. Visit [Careers at Netskope](https://www.netskope.com/company/careers) to learn more. Follow us on [LinkedIn](https://www.linkedin.com/company/netskope) and [Instagram](https://www.instagram.com/netskope/). About the position: As a Digital Experience Management (DEM) Solutions Engineer, you are the technical bridge between our digital experience management platform and our prospective customers. You won't just "demo" software; you will diagnose complex performance issues and design solutions that help enterprises ensure their employees and customers have a seamless digital experience. You will partner with Account Executive teams to participate in sales cycles, proving the value of our telemetry and analytics through technical discovery and customized proof-of-value (POV) engagements. Responsibilities include: - Strategic Discovery: Lead technical deep-dives to understand a prospect’s current digital ecosystem, including network bottlenecks, device performance, and application latency. - Solution Design: Architect DEM strategies that remove performance visibility gaps and provide actionable data. - Product Evangelism: Deliver high-impact demonstrations that translate that showcase the DEM value proposition. - Proof of Value (POV): Manage the end-to-end technical evaluation process, helping customers deploy and configure the DEM solution based on success criteria. - Feedback Loop: Act as a liaison between the field and Product Management to influence the roadmap based on market requirements and competitive intelligence. Job Requirements: - Experience: 5+ years in a Sales Engineering, Solutions Architect, or Technical Consultant role, preferably within DEM, APM (Application Performance Monitoring), or Network Performance Monitoring (NPM) sectors. - MTTR Reduction Track Record: Proven history of solving multi-vendor "blame games" by objectively proving whether a fault lies with the local device, home Wi-Fi, ISP, transit provider, security proxy, or target SaaS application. - Hybrid & Cloud Architecture: Practical background working with zero-trust network access (ZTNA), split-tunnel client steering, and enterprise cloud connections (AWS DirectConnect, Azure ExpressRoute). - The Troubleshooter: You get a rush from finding the "needle in the haystack" of a complex system. - The Storyteller: You can explain the impact of a 500ms latency improvement on employee productivity. - The Adaptable Peer: You thrive in a fast-paced environment where the tech stack evolves every quarter. Technical Skillset: - Protocol & Packet Analysis: Deep mastery of Wireshark and tcpdump to inspect TCP windowing, TLS handshakes, HTTP/1.1–HTTP/3, and payload overhead. - Hop-by-Hop Path Routing: Proficiency with MTR, BGP, DNS pathing, and ICMP/UDP probing to pinpoint latency, jitter, and packet loss across public ISPs, SD-WAN, and cloud edge proxies. - Synthetic & Performance Testing: Experience scripting synthetic transaction probes, API tests, and stress tests (e.g., ThousandEyes, Catchpoint, JMeter) to baseline throughput and SLA compliance. - Observability & Telemetry Pipelines: Hands-on work with OpenTelemetry, NetFlow/sFlow, SNMP, and custom dashboarding/alerting in platforms like Grafana, Splunk, or Datadog. - Endpoint & Local Network Diagnostics: Ability to isolate client-side issues like local Wi-Fi signal degradation, OS socket exhaustion, driver bugs, and security agent hooks on Windows/macOS. - Scripting & API Automation: Proficiency in Python, Bash, or PowerShell to query REST APIs, automate diagnostic log gathering, and custom-script performance checks. - Data Literacy: Ability to query and visualize data. Experience with SQL, Python, or BI tools (Tableau/PowerBI) is a plus. - Communication: Exceptional ability to "translate" technical metrics into ROI for C-level executives (CIO, CPO, Head of Digital Workplace). - Strong understanding of Endpoint OS (Windows, macOS, Linux). - Knowledge of Networking & Cloud (DNS, VPN, ZTNA, AWS/Azure connectivity). - Familiarity with Web Technologies (JavaScript, API integrations, Browser Developer Tools). Why Join This Team? Digital Experience is no longer a "nice-to-have"—it is the backbone of the modern hybrid workforce. In this role, you’ll be at the forefront of the Digital Experience revolution, solving the "it's slow" complaint once and for all using data-driven evidence. Education - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered. ## #LI-DP1 Compensation: At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states. The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions. For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement. In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at [Netskope Benefits site](https://my.hrbenefits.info/netskope). Salary Range $177,500—$253,000 USD Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to [Netskope's Privacy Policy](https://www.netskope.com/privacy-policy) for more details. The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our [Netskope Careers site.](https://www.netskope.com/company/careers/open-positions) ## About Netskope ## Company Overview - **One-liner**: Netskope provides a cloud-native, AI-powered Secure Access Service Edge (SASE) platform that converges security and networking to enable fast and secure access to cloud, web, and AI applications. - **Entity Type**: Private (Late-stage, well-funded with over $1.5B in total investments) - **Headquarters**: Santa Clara, California, USA - **Founded**: 2012 - **Founders**: Sanjay Beri (CEO), Lebin Cheng, Ravi Chandra, Krishna Narayanaswamy ## Core Business - **Primary Industry**: Cloud Security, Network Security, Cybersecurity (SASE, Zero Trust, Data Loss Prevention) - **Target Customers**: Large enterprises (serves over 4,000 customers globally, including Fortune 100 companies), B2B. - **Mission/Purpose**: To secure the cloud and AI era with a platform that provides a phenomenal user experience, enabling organizations to safely adopt cloud, SaaS, and AI innovation. ## Products & Services Netskope operates a unified platform called **Netskope One**, which includes several key services: - **[Netskope One SSE (Security Service Edge)]**: A core component that includes cloud-delivered security services like a Next-Gen Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Zero Trust Network Access (ZTNA). - **[Netskope One Private Access]**: Modern, high-performance zero-trust access to secure private applications, replacing legacy VPNs. - **[Netskope One Data Security / DLP]**: A unified data loss prevention service that uses patented AI and ML to protect data wherever it lives and moves, across cloud, web, and private apps. - **[Netskope One AI Security]**: A service designed to secure every AI interaction, providing high-performance access and protection across public, private, and agentic AI use cases. - **[Netskope NewEdge Network]**: The largest private security cloud and network, acting as the backbone of the platform. It is located in more than 80 regions with nearly 4,000 network adjacencies to ensure high performance. - **[Netskope One Client]**: The industry’s first unified SASE client, providing a single agent for remote user access, endpoint DLP, and SD-WAN. ## Market Standing - **Valuation**: Not publicly disclosed (Conflicting reports exist; the company is well-funded and valued in the billions based on its funding rounds, but an exact valuation is not publicly available). - **Key Metric**: Total funding exceeds **$1.5 billion**. - **Notable Investors/Partners**: Backed by premier investors including **Goldman Sachs, Morgan Stanley, Lightspeed Venture Partners, Accel, and Sequoia Capital**. [netskope.com](https://www.netskope.com/company) - **Growth Signals**: - **4,000+ customers** worldwide, including **Fortune 100** companies. - **~3,000 employees** globally. - **250+ patents** (ranging from AI-powered data protection to private cloud networks). [netskope.com](https://www.netskope.com/company) - Recognized as a Leader in the **2025 Gartner® Magic Quadrant™ for SASE Platforms** and **Security Service Edge**. [netskope.com](https://www.netskope.com/) - **30%+** of employees are dedicated to R&D and engineering. [netskope.com](https://www.netskope.com/company) ## Competitive Advantages - **Unified Platform (The Power of "One")**: Netskope offers a single platform (Netskope One) with one console, one client, and one private security cloud. This reduces complexity and cost compared to competitors with disjointed solutions. - **NewEdge Network**: The largest private security cloud and network, providing optimized connectivity and processing for a best-in-class user experience. - **AI-Native Security**: The platform uses patented AI and ML techniques to adapt security based on the context of every interaction, providing deep visibility and protection for modern threats like GenAI use. - **Founding Team & Talent**: Built by early architects from security and networking leaders like AWS, Palo Alto Networks, and Cisco, fostering a deep well of expertise. ## Strategic Focus - **SASE Market Leadership**: Continuing to lead and expand in the Secure Access Service Edge market, consolidating security and networking functions. - **AI Security**: A major priority is securing the use of Generative AI and agentic AI, ensuring enterprises can adopt AI safely without risking data loss. - **Simplifying Infrastructure**: Reducing cost and complexity for customers by offering a single, cloud-native platform that replaces multiple legacy appliances (VPN, firewalls, DLP). - **Global Expansion**: Maintaining and expanding its global NewEdge network footprint to ensure high performance everywhere work happens. ## Why Work Here - **Culture & Collaboration**: Described as a collaborative and transparent environment where "founders and leaders work shoulder-to-shoulder" and "the best ideas win." It is a **Certified Great Place to Work** with an 86% recommendation rate on Glassdoor. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Netskope-EI_IE717917.11,19.htm) - **Innovation-First**: With over 30% of the workforce in R&D and 250+ patents, the company is heavily focused on building cutting-edge technology. The hiring philosophy is to "hire people who are better than you, then empower them." [netskope.com](https://www.netskope.com/company) - **Diversity & Inclusion**: Has a strong focus on belonging, with a thriving women’s group called the **Awesome Women of Netskope (AWON)** and a commitment to equal employment opportunity. [netskope.com](https://www.netskope.com/company/careers) - **Compensation & Perks**: Offers competitive compensation, benefits, and perks including running, hiking, and biking groups, and community volunteer days. [netskope.com](https://www.netskope.com/company/careers) - **Work Policy**: Hybrid work is supported, reflecting the company's own product philosophy of enabling secure access from anywhere. - **Global Presence**: Offices in Santa Clara (HQ), St. Louis, UK, France, Spain, Australia, Singapore, India, Japan, and Taiwan. ## Sources 1. [netskope.com](https://www.netskope.com/) 2. [netskope.com](https://www.netskope.com/company/careers) 3. [netskope.com](https://www.netskope.com/company) 4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Netskope-EI_IE717917.11,19.htm) 5. 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