--- title: 'Solutions Engineer, Direct at Onboarded' canonical: 'https://feeny.ai/job/solutions-engineer-direct-onboarded-united-states-9tt1kfbzsgba' type: 'job' last_seen: '2026-11-03' --- # Solutions Engineer, Direct at Onboarded - **Company:** Onboarded - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-17 - **Last confirmed live:** 2026-11-03 - **Apply:** https://jobs.lever.co/onboarded/795feb3d-ff54-4693-be95-38da0d4daedc ## Job description ## About the Role Onboarded sells to high-volume, high-complexity employers: staffing firms, franchises, and enterprises that hire thousands of people a month. Some of them will buy through a platform they already live in, like Bullhorn or Salesforce. Others will build directly to our API. Either way, someone has to sit across from them, understand how they actually run HR, prove that Onboarded can handle it, and then make it happen. That someone is you. This is the person who owns our direct customers from the first demo through a live implementation. You'll run demos for HR audiences, scope what they need, build proof-of-concepts, configure the platform to model their workflows, and drive the implementation through go-live. Unlike our Partnership GTM model, Direct customers only have us, so the work is consultative by design. We teach them to run their own HR stack rather than making them dependent on us. The role is deliberately varied. One day you're selling the vision, the next you're in the platform making it work, the next you're writing user stories so Product can build the thing that makes the next customer easier. You'll operate with a lot of autonomy on a small team. That means strong alignment on the company's vision and objectives, high agency and ownership of outcomes, and little tactical guidance on exactly what to do. We want someone who sees a problem, forms an opinion, and moves. Someone comfortable pushing back and challenging how we do things when they see a better way. You need to come from HR tech. Staffing and high-volume hiring come with unusual requirements, and the people who thrive in this role already understand them. Coming in already fluent in that world means you can add value with customers from day one. ## What You'll Do Run demos that land with HR buyers. Lead demos across mid-market and enterprise, for customers on platforms like Bullhorn and Salesforce and for customers building to our API. You read an HR audience well, tie the platform to the problems they came in with, and show value fast. A healthcare staffing prospect should see a credentialing-ready demo within a day, not after three rounds of discovery. Scope, prototype, and prove. Investigate customer systems and third-party service APIs (background checks, tax credits, HRIS, LMS, and more), stand up proof-of-concepts, and show (often live, in a few minutes) how Onboarded would solve a specific request. When someone describes a need, you can say "yes, here's how" and then go build it. Configure the platform to fit the customer. Interpret requirements and set up Onboarded to match how a customer actually runs HR, modeling their workflows in the system instead of forcing them into a template. Configuration is a core part of this role. You'll be hands-on in the platform every week, and you should like that kind of work. Own implementations through go-live. You stay with the customer past the sale. You collect requirements, design the architecture with them, manage the project, and see it through until they're live and successful. The person who sells the vision is the person who makes it happen. Bring a product lens. Translate what you hear from customers into user stories and product requirements so engineers understand what to build, why, for whom, and how it fits the bigger picture. You'll also show Product where the platform should evolve. Use AI as a force multiplier and build your own tools. Use agents, iPaaS tooling, and whatever else gets the job done to move faster, and build your own solutions when it helps (Claude Code, Cloudflare, scrappy internal tools). Solutions is the heaviest user of every agent our engineers ship. We give you the best AI and the freedom to experiment with it. ## What We're Looking For HR tech background. You've worked in HR tech or a close adjacent, and you understand the challenges of staffing and high-volume, high-complexity employers. You can be the expert in the room on HR operations, the messy middle between the ATS and the HRIS: E-Verify, I-9, background checks, credentialing, payroll handoffs. You know how to demo to HR audiences because you've done it. Strong grasp of APIs and integrations. You understand how APIs actually work, and you've built integrations between SaaS platforms. This is a requirement. Much of the role is connecting Onboarded to the systems customers already run. Ideally you've done this inside an API-forward SaaS business that sells both software and an API that partners and customers build to. Experience with ATSs and enterprise platforms. You've worked with the systems our customers live in: applicant tracking systems and platforms like Salesforce, Bullhorn, or Microsoft Dynamics. You don't need to be a specialist in any one of them. What matters is that you're comfortable getting into these platforms and understanding how customers build on top of them. A generalist who spans demo through implementation. You're pre-sales-oriented with hands-on implementation chops, or the reverse: a strong implementer who's done pre-sales, or someone who came up through support into pre-sales. What matters is you can do both. You don't think configuration work is beneath you, and you refuse to be a click-and-implement project manager who stops at "the customer asked, so I did it." Fast on your feet. This role rewards creative problem-solving in the moment. You think quickly, respond live, and stay nimble under pressure. If you do your best work only after time to research and get to a perfectly precise answer, this specific role probably isn't the right fit. AI-native, and opinionated about it. You can clearly articulate how agentic AI is changing how businesses buy, how people work, and how you work. This is a baseline expectation for the role, and you'll put it to work every day. A self-starter who challenges the status quo. You have examples of pushing your manager to think differently, articulating a better way, and getting after hard problems without being handed a plan. This role is not for someone who needs heavy structure, prefers to stay behind the scenes, or wants clean boundaries between "my job" and "not my job." It's for autonomous, quick-thinking operators who like owning a customer from first demo to go-live and everything in between. ## Why This Role High ownership, start to finish. Each direct customer you take on is yours from the first technical demo through go-live. You decide how to get them there, and you shape how Onboarded serves direct customers as we grow. Autonomy and access. You choose how you work, you get direct lines to Product and leadership, and your read on customers directly shapes the platform. Ownership that isn't watered down. We keep the team small on purpose, which keeps equity meaningful and concentrated. You're building something you have a stake in. ## What We Offer Competitive salary and meaningful equity in a fast-growing, deliberately lean startup Health, dental, vision, and 401(k) Remote-first, and you own how and when you work The best AI tools (including Claude Max) and full freedom to experiment with agents and build your own tooling A laid-back, low-ego team that would rather be direct and friendly than formal, where disagreeing, pushing back, and then committing is how we operate ## About Onboarded ## Company Overview - **One-liner**: Onboarded provides an AI-powered onboarding and compliance orchestration engine for companies that hire at volume, automating every step from offer acceptance to worker activation. - **Entity Type**: Private (Startup) – Seed stage (USD 1M raised) - **Headquarters**: Incline Village, Nevada, United States (fully distributed company) - **Founded**: 2022 - **Founders**: Mike Johnson (CEO) and Matt Wu (COO) ## Core Business - **Industry**: HR Technology / Workforce Management / Compliance Software - **Target Customers**: B2B – staffing firms, high-volume employers, gig platforms, and any organization that needs to onboard workers across multiple clients, locations, or worker types - **Mission**: "Build the AI-First Future of HR" – Get workers from accepted to ready to work reliably, compliantly, and without manual chaos. ## Products & Services - **[Onboarded Platform]** – An AI orchestration engine that sits between an ATS and HRIS/payroll, automatically evaluating each new placement’s compliance requirements (role, location, client context) and executing workflows: forms, verifications, background checks, I‑9/E‑Verify, and system handoffs. Workers complete steps via a mobile‑first experience. Ops teams handle only exceptions. Available as a standalone SaaS product or embedded via API. - **Embeddable API** – Allows partners (e.g., staffing platforms, marketplaces) to integrate onboarding and compliance logic directly into their own products. ## Market Standing - **Valuation / Funding**: USD 1M total funding (Seed round closed July 27, 2025) - **Key Metric**: Headcount of 24 employees (+81.2% YoY growth) - **Notable Investors / Partners**: Backed by SemperVirens, Resolute Ventures, Jefferies, CameronVC, Forum Ventures, Cambrian Ventures, Mischief, and Battle Born Ventures. - **Growth Signals**: 99%+ self‑service onboarding completion, 85%+ reduction in manual data entry; growing client base (e.g., Reflex, Indeed Flex); team expanded from 11 to 24 in one year; now hiring a Senior Solutions Engineer. ## Competitive Advantages - **System of Action, not System of Record** – Unlike ATS/HRIS tools that only store data, Onboarded actively *executes* the compliance steps between systems, eliminating manual coordination. - **AI‑First Orchestration** – AI agents automatically route requirements based on role, location, and client context, without human configuration. - **High‑Volume, Multi‑Client Compliance** – Purpose‑built for the complexity of staffing firms with multiple clients, locations, and worker types (W2, contractor, light industrial, professional). - **50+ Native Integrations** – Pre‑built connectors to common ATS, HRIS, background check, and payroll platforms, plus an API‑first design for custom connections. ## Strategic Focus - Deepen AI capabilities to further automate compliance rule evaluation and exception handling. - Expand embedded partnerships to power onboarding experiences inside third‑party hiring platforms. - Scale the team to meet demand from high‑volume employers and staffing firms. ## Why Work Here - **Remote‑First Culture**: Fully distributed team with headquarters in Incline Village, Nevada, and team members across the US and other countries (Pakistan, Hong Kong, Taiwan, Malaysia). Regular in‑person gatherings to strengthen collaboration. - **Lean, Mission‑Driven Team**: Small team of engineers, product thinkers, compliance experts, and GTM operators working on a problem with real operational impact. Emphasis on ownership and impact. - **Growth Trajectory**: 81% YoY headcount growth, early‑stage startup with strong investor backing – opportunity to shape product and culture. - **Tech Stack & Tools**: Modern AI‑first stack; uses AI in hiring process (e.g., analyzing applications) to maintain efficiency. - **Notable Perks**: Not explicitly listed, but remote flexibility, distributed work, and a “system of action” engineering challenge are key draws. ## Sources 1. [onboarded.com/careers](https://www.onboarded.com/careers) 2. [onboarded.com](https://www.onboarded.com/) 3. [onboarded.com/about-us](https://www.onboarded.com/about-us) 4. [linkedin.com/company/onboarded-inc](https://linkedin.com/company/onboarded-inc) 5. 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