---
title: 'Solutions Engineer, Enterprise, East at Factory'
canonical: 'https://feeny.ai/job/solutions-engineer-enterprise-east-factory-new-york-2804649506pp'
type: 'job'
last_seen: '2026-10-13'
---

# Solutions Engineer, Enterprise, East at Factory

- **Company:** Factory
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-22
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/factory/ac88b205-8906-4ec4-8b51-c4b23b8b2958

## Job description

## About Factory

Our mission is to create a world where software builds and improves itself.

We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.

In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).

## About the Role

We're hiring Enterprise Solutions Engineers to own the technical relationship and drive revenue with our largest customers across the Eastern US — from first discovery through pilot, expansion, and ongoing success. This is a strategic role that goes well beyond running demos. You'll own the technical thread for customer engagements from initial evaluation though customer growth and expansion. Solutions Engineers at Factory help customers understand our platform and map customer objectives with platform capabilities, architecting solutions inside real dev environments and managing hands-on evaluations with some of the largest software teams in the world. We are a revenue-focused team of customer champions, always looking for ways to help the customer and accelerate growth. At Factory, we’re one team, and Solutions Engineers also act as front-line product signal, translating what customers need into what we build next. Whether you’re helping a customer's SDLC pipeline go from signal to code, or helping a customer define agent Automations which keep their production code running bug-free, we’re looking for SE superstars who pave the path to a technical win and champion the value of Factory to influence our largest enterprise customers.

## What you will do and achieve

- Own the technical evaluation. Lead full cycle product evaluations, design proofs of concept, and run pilots inside customer environments. Get developers actually using Factory and make sure they stick.
- Drive revenue and growth. Turn a successful pilot into broad adoption. Identify new use cases, new teams, new workflows and workloads. Align technical objectives with revenue outcomes.
- Architect the rollout. Help teams integrate Factory into their existing workflows — CI/CD, code review, testing, deployment. Figure out where we fit and where we need to adapt, including air-gapped and private deployments for regulated industries.
- Be the customer's technical voice. When customers hit friction, you diagnose it. When they need something we don't have yet, you write it up clearly and push it to product. You close the loop.
- Feed the product engine. Translate patterns across customers into actionable feedback. You'll see what's working and what's not before anyone else.

## Qualifications

- 3-4+ years in a technical customer-facing role — Sales engineering, solutions engineering, developer advocacy, platform engineering, SRE, or similar. You’re experienced in partnering with an AE to help support the customer lifecycle.
- You’ve led complex, technical enterprise deal cycles. You’re comfortable building champions, multi-threading across technical stakeholders, and working across the organizational stack to drive buying decisions. Your focus is always on what moves the account forward.
- You can code and you can talk. You're comfortable reading code, writing scripts, debugging integrations, and standing in front of a room of staff engineers and holding the room. A CS degree or equivalent technical foundation is expected.
- You understand the modern dev stack. Git workflows, CI/CD pipelines, testing frameworks, deployment strategies. You don't need to be an expert in all of them, but you can get there fast.
- You solve problems like an engineer and communicate like a human. You can dig into a customer's environment, figure out what's broken, and explain the fix without making anyone feel stupid.
- You're hungry. This is a fast-moving startup selling to sophisticated buyers. You move quickly, you're biased toward action, and you get energized by hard problems with real stakes.

## Requirements

- Ability to travel up to 50%
- Hybrid schedule for employees in NYC office footprint

## About Factory

## Company Overview
- **One-liner**: Factory is an AI research lab building autonomous software development agents ("Droids") to automate and optimize the entire software development lifecycle.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Matan Grinberg (CEO & Co-Founder), Eno Reyes (CTO & Co-Founder)

## Core Business
- Primary industry/industries: Artificial Intelligence, Software Development, Autonomous Agents
- Target customers: Enterprise engineering organizations (B2B)
- Mission or purpose statement: "Bring Autonomy to Software Engineering"

## Products & Services
- **[Droid]**: An autonomous software development agent that performs real engineering work across IDEs, CLI, and CI/CD environments. Handles refactors, migrations, debugging, incident response, and feature development in large codebases. Operates through a model-agnostic architecture and supports long-running processes, structured planning, and verified outputs such as PRs and deployments.
- **[Factory Router]**: A product that automatically selects the right AI model for each coding task, cutting costs 20-25% while maintaining frontier model performance.

## Market Standing
- **Valuation**: $1.5 billion (as of early 2026, per Series C announcement) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Total Funding**: $220M [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Latest Funding Round**: $150M Series C (raised ~2 months ago as of July 2026) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Investors**: Sequoia Capital, Lux Capital, NEA, Abstract, MANTIS Venture Capital, 20VC [cbinsights.com](https://www.cbinsights.com/company/factory-2). Board members include AI veteran Lila Tretikov (NEA Partner) [cbinsights.com](https://www.cbinsights.com/company/factory-2).
- **Notable Customers**: NVIDIA, Morgan Stanley, EY, Palo Alto Networks, RBC, Revolut, Adobe, MongoDB [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Advisors**: Ali Ghodsi (CEO & Co-founder, Databricks), Aaron Levie (CEO, Box), Dev Ittycheria (CEO, MongoDB), Nikesh Arora (CEO, Palo Alto Networks), Frank Slootman (Former CEO, Snowflake), Michael Ovitz (Co-founder, CAA) [factory.ai](https://factory.ai/company)
- **Growth Signals**: Rapid enterprise adoption moving beyond experimentation; appointed Marcello Gallo as CRO (formerly CRO at Sigma and Moveworks, senior sales leadership at MongoDB) [cbinsights.com](https://www.cbinsights.com/company/factory-2); appointed Madison Faulkner as Head of Strategy [cbinsights.com](https://www.cbinsights.com/company/factory-2); Headcount growing rapidly (+4% monthly on LinkedIn) [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Competitive Advantages
- **Model-Agnostic Architecture**: Factory's Droids are not tied to a single AI model, allowing them to use the best model for each task and switch as the landscape evolves. The Factory Router product further optimizes cost and performance by intelligently routing tasks.
- **Deep Integration**: Agents work natively within existing developer tools (IDEs, CLI, CI/CD), meaning teams don't need to change their workflows to adopt Factory.
- **Enterprise-First Focus**: The company is building for large-scale engineering operations with production-grade reliability, security, and control, as evidenced by their customer list (NVIDIA, Morgan Stanley, etc.).
- **Top-Tier Talent & Advisory**: The team hails from companies like Nuro, Glean, Applied Intuition, Scale AI, MongoDB, and Sourcegraph, and is advised by some of the most prominent leaders in enterprise software.
- **Strong Backing**: Backed by top-tier venture capital firms (Sequoia, Lux, NEA) with a $1.5B valuation, providing significant resources and credibility.

## Strategic Focus
- **Enterprise Hyper-Growth**: Scaling go-to-market with the appointment of a seasoned CRO to drive adoption among large enterprises.
- **Agent-Native Development**: Championing the shift from AI-assisted coding to fully autonomous agents that own and execute complex engineering tasks.
- **Cost Optimization**: Products like Factory Router demonstrate a focus on making AI-powered development cost-effective at scale.
- **Platform Ownership**: Enabling enterprises to own their "software factory" with a flexible, model-agnostic platform.

## Why Work Here
- **Mission-Driven**: The opportunity to "Build the tool you've always dreamed of using" and shape the next era of software engineering [factory.ai](https://factory.ai/).
- **Talent Density**: The company emphasizes being a "lean and talent-dense team" that values ownership and autonomy [factory.ai](https://factory.ai/).
- **On-Site Culture**: Employees work from physical offices five days a week, fostering deep collaboration. Offices are in San Francisco, CA; New York, NY; and London, England [builtin.com](https://builtin.com/company/factory-factoryai).
- **Comprehensive Benefits**: Fully covered medical, dental, and vision insurance for employees; 401(k) and Flexible Savings Account; daily catered lunches and dinners; on-site gym; desk setup stipend [factory.ai](https://factory.ai/).
- **World-Class Team**: Opportunity to learn from and work alongside engineers from top AI and software companies (Nuro, Glean, Scale AI, MongoDB, etc.) and industry legends on the advisory board [factory.ai](https://factory.ai/company).
- **High-Growth Environment**: The company is in a hyper-growth phase with significant funding, a rapidly growing customer base, and a clear market need.

## Sources
1. [factory.ai](https://factory.ai/)
2. [factory.ai/company](https://factory.ai/company)
3. [builtin.com](https://builtin.com/company/factory-factoryai)
4. [cbinsights.com](https://www.cbinsights.com/company/factory-2)
5. [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Other roles at Factory

- [Customer Marketing](https://feeny.ai/job/customer-marketing-factory-san-francisco-s8qt659xddm6) — San Francisco, CA
- [GTM Strategy & Operations, EMEA Lead](https://feeny.ai/job/gtm-strategy-operations-emea-lead-factory-london-04qhmyzkeyzb) — London, United Kingdom
- [GTM Strategy & Operations, AMER Lead](https://feeny.ai/job/gtm-strategy-operations-amer-lead-factory-san-francisco-074tw7xjmvfw) — San Francisco, CA
- [Product Manager, Growth](https://feeny.ai/job/product-manager-growth-factory-san-francisco-zxmd0eyefywq) — San Francisco, CA
- [Product Manager, Scale](https://feeny.ai/job/product-manager-scale-factory-san-francisco-vww1n63y35eg) — San Francisco, CA
- [Manager, Solutions Engineering](https://feeny.ai/job/manager-solutions-engineering-factory-san-francisco-hh0z9a288k90) — San Francisco, CA
- [Head of Developer Relations](https://feeny.ai/job/head-of-developer-relations-factory-united-states-e6nyg3wvmk1w) — United States
- [Web Designer](https://feeny.ai/job/web-designer-factory-san-francisco-87s7bradqy5y) — San Francisco, CA
- [VP of Revenue Marketing](https://feeny.ai/job/vp-of-revenue-marketing-factory-san-francisco-02b2vtnxh0jb) — San Francisco, CA
- [Head of Community](https://feeny.ai/job/head-of-community-factory-san-francisco-a99h3s0znb8p) — San Francisco, CA