---
title: 'Solutions Engineer, Enterprise at Scale AI'
canonical: 'https://feeny.ai/job/solutions-engineer-enterprise-scale-ai-london-cedb74n5mm5p'
type: 'job'
last_seen: '2026-09-09'
---

# Solutions Engineer, Enterprise at Scale AI

- **Company:** Scale AI
- **Location:** London, United Kingdom
- **Posted:** 2025-12-29
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/scaleai/jobs/4642876005

## Job description

Scale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers.

Solutions Engineers partner closely with AEs, Product, and MLEs to lead prospective customers through pre-sales, delivering customized demos and pilots to secure the “technical win”. Solutions Engineers scope customer technical requirements and develop an actionable SOW. They will work closely with the delivery team to help with initial implementation. Solutions Engineers are relentlessly curious about customer needs and pain points. They employ their expert Scale product knowledge and GenAI knowledge to design solutions that best address these needs. Solutions Engineers are strong relationship builders, great project managers, and provide technical expertise.

You will:

- Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
- Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
- Be accountable for securing the “technical win” by unblocking technical challenges
- Interact with customers daily to understand their needs and design solutions to better serve them.
- Design and develop “Scopes of Work” by breaking down customer challenges into a project plan
- Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage
- Work with AEs and PMs to identify customer-specific feature requests.
- Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Ideally, you'd have:

- Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals.
- Prior experience developing with Python, Java and/or other web development languages.
- Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement.
- A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership.
- Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers.
- High level of comfort communicating effectively across internal and external organizations.
- Intellectual curiosity, empathy, and ability to operate with high velocity.

Nice to haves:

- GenAI Experience
- Forward deployed engineering experience
- Machine Learning Experience

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's [Know Your Rights poster](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our [privacy policy](https://scale.com/legal/privacy) for additional information.

## About Scale AI

## Company Overview
- **One-liner**: Scale AI provides high-quality data, RLHF, model evaluations, and full-stack AI infrastructure to help enterprises and governments build, deploy, and oversee reliable AI systems.
- **Entity Type**: Private (49% non‑voting stake owned by Meta Platforms as of June 2025; total funding $1.6B across eight rounds)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Alexandr Wang, Lucy Guo (Wang left in June 2025; current CEO is Jason Droege)

## Core Business
- **Primary industry**: AI infrastructure, data annotation, large language model (LLM) evaluation, enterprise AI deployment
- **Target customers**: B2B – Enterprise and government organizations; also serves leading AI labs (e.g., OpenAI, Google DeepMind, Meta, Microsoft, General Motors)
- **Mission**: “Develop reliable AI systems for the world's most important decisions.”

## Products & Services
- **Data at Scale**: High-quality training data, annotations, and RLHF for advanced AI models (SaaS + human-in-the-loop service)
- **Evaluations**: Rigorous model evaluations, benchmarking, and red‑teaming to measure and improve AI performance (service)
- **Applied AI**: Full‑stack AI systems that help enterprises and governments build, deploy, and oversee reliable AI (SaaS + consulting)
- **Safety, Evaluation and Alignment Lab**: Research arm focused on LLM alignment and safety (internal R&D; also co‑created the “Humanity's Last Exam” benchmark)
- **Subsidiaries**: Remotasks (computer vision and autonomous vehicle data labeling), Outlier (LLM data annotation)

## Market Standing
- **Valuation**: $29B (as of 2025 – cited on scale.com)
- **Key Metric**: Total Funding – $1.6B (including the $14B Meta investment that acquired a 49% non‑voting stake in June 2025)
- **Notable Investors/Partners**: Meta Platforms (49% owner), with commercial customers including Google, Microsoft, Meta, General Motors, OpenAI, and Time. Also works with U.S. and Qatari governments.
- **Growth Signals**:
  - Headcount: Scale.com cites “1,000+” employees; LinkedIn reports 3,751 employees (+32.1% YoY).
  - 90% of the world’s leading generative AI model builders are powered by Scale.
  - 15 billion human decisions used to train AI models; $1 billion paid to contributors globally.
  - Active job postings: 284+ (as of July 2025), with strong hiring in enterprise engineering, AI agents, and solutions roles.

## Competitive Advantages
- **Data moat**: Scale’s proprietary Data Engine and access to millions of human‑annotated decisions create high‑quality training data that competitors cannot easily replicate.
- **Trust & adoption**: Used by 90% of leading GenAI builders; runs private benchmarks for the most ambitious AI companies.
- **Government credibility**: Direct contracts with the U.S. Department of Defense and international governments (e.g., Qatar) – a high‑barrier entry point.
- **Full‑stack offering**: From raw data annotation to LLM evaluation and end‑to‑end applied AI deployment, Scale covers the entire AI lifecycle.
- **Research leadership**: In‑house Safety, Evaluation and Alignment Lab; co‑creator of the “Humanity's Last Exam” benchmark.

## Strategic Focus
- **Enterprise GenAI agents**: Ramping up “AgentOps” and “Frontier Agents” engineering teams (many open roles in SF, NY, London, Budapest).
- **Healthcare & life sciences**: Hiring dedicated GTM leaders and AI strategists for healthcare vertical.
- **International expansion**: Growing offices in London, Budapest, Mexico City, and Washington DC.
- **Safety and alignment**: Continued investment in red‑teaming, model evaluations, and government‑focused AI safety contracts.

## Why Work Here
- **Mission‑driven**: “Develop reliable AI systems for the world’s most important decisions” – directly shaping frontier AI capabilities.
- **Compensation & benefits**: Comprehensive health, dental, vision, mental health services; generous PTO; annual learning & development stipend; parental leave; ERGs; guest‑friendly offices with happy hours, game nights, book clubs.
- **Engineering culture**: Credos such as “Write the Market,” “Find the 20%,” “Earn Customer Love,” and “Quality is Our Cheat Code” emphasize impact over effort, customer obsession, and structured thinking.
- **Growth trajectory**: Rapid headcount growth (+32%), major Meta investment, and expansion into new verticals signal a company in high‑growth mode.
- **Flexible work**: Offices in SF, NY, London, Budapest, Mexico City, DC; the careers page highlights “flexible environment,” though specific remote/hybrid policy is not explicitly stated.

## Sources
1. [scale.com](https://scale.com/about)
2. [scale.com](https://scale.com/)
3. [scale.com/careers](https://scale.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/scaleai)
5. [greenhouse.io](https://job-boards.greenhouse.io/scaleai)

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