---
title: 'Solutions Engineer at Feathery'
canonical: 'https://feeny.ai/job/solutions-engineer-feathery-toronto-x8701cfc5myg'
type: 'job'
last_seen: '2026-09-06'
---

# Solutions Engineer at Feathery

- **Company:** Feathery
- **Location:** Toronto, Canada
- **Compensation:** $100k–$135k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-31
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/feathery/bb2b90ee-a942-469e-980d-f9910ad5fc54

## Job description

## ABOUT FEATHERY

Feathery automates data intake workflows for insurance and wealth management firms. Industry leaders rely on Feathery to power mission-critical workflows like underwriting, client onboarding, and automated account openings.

With rapid revenue growth and expanding enterprise demand, we’re scaling our go-to-market and customer-facing teams to support increasingly complex implementations across financial services and beyond.

## WHY WE’RE HIRING

As Feathery grows, we’re partnering with larger, more sophisticated customers who rely on our platform for critical workflows.

We’re hiring a Solutions Engineer to work closely with prospective and existing customers to design, implement, and scale workflows on Feathery. This role is ideal for someone who enjoys solving technical problems, working directly with customers, and shaping how a product is adopted in real-world environments.

You’ll partner closely with sales, product, and engineering to deliver successful implementations while influencing the future direction of the platform.

## ABOUT THE ROLE

This is a high-ownership role that blends:

- Customer-facing technical solution design
- Pre-sales and post-sales engagement across the customer lifecycle
- Workflow architecture and problem solving
- Cross-functional collaboration with product, engineering, and go-to-market teams

As an early member of the Solutions Engineering team, you’ll help define how we support and scale customer implementations — from initial proof-of-concept through long-term success.

## WHAT YOU’LL DO

## CUSTOMER SOLUTIONS & IMPLEMENTATION

- Own technical scoping, proof-of-concepts, and onboarding for key customers
- Partner with customers to design and implement complex workflows on the Feathery platform
- Guide customers through best practices for building scalable, maintainable solutions
- Support deployments and ensure successful adoption across teams

## PRE-SALES & PRODUCT EXPERTISE

- Work with sales during the evaluation process to demonstrate technical capabilities
- Translate customer requirements into tailored product solutions
- Build demos and prototypes that showcase Feathery’s flexibility and power
- Serve as a trusted technical advisor to prospects and customers

## PRODUCT FEEDBACK & ENABLEMENT

- Act as the voice of the customer, surfacing insights and feature requests to product and engineering
- Create technical content such as example applications, documentation, and guides
- Help customers and internal teams better understand platform capabilities
- Contribute to improving onboarding and implementation workflows

## TEAM & FUNCTION BUILDING

- Help define best practices for solutions engineering at Feathery
- Contribute to hiring and mentoring future team members
- Improve internal processes, tooling, and playbooks as the team scales

## ABOUT YOU

- Experience in a customer-facing technical role (solutions engineering, sales engineering, customer success, or similar)
- Strong problem-solving skills, especially in data-heavy or workflow-based systems
- Strong working knowledge of JavaScript, including the ability to write and troubleshoot scripts and logic for customer implementations
- Basic familiarity with Python (able to build/debug API's)
- Excellent communication skills and ability to work across technical and non-technical stakeholders
- Proactive, resourceful, and comfortable operating in a fast-paced startup environment
- Strong sense of ownership and desire to help customers succeed

## BONUS

- Experience working with B2B SaaS platforms or workflow automation tools
- Familiarity with low-code/no-code platforms
- Experience supporting enterprise customers or complex implementations
- Background in financial services (insurance, wealth management, lending)
- Experience creating technical content (docs, demos, tutorials)

## WHAT WE OFFER

- Competitive compensation and equity
- Health, dental, and vision coverage
- Unlimited PTO
- Downtown Toronto office location
- Office snacks and lunches
- A supportive, low-ego team that values ownership and growth
- Company offsite to connect and recharge

If you’re excited about helping companies streamline critical workflows — and want to play a key role in shaping the customer experience at a fast-growing startup — we’d love to hear from you.

Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.

## About Feathery

## Company Overview
- **One-liner**: Feathery provides an AI-powered operations platform that automates data intake, document processing, and workflows for financial services, specifically insurance and wealth management.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Peter Dun (CEO & Co-founder), Zack Khan (Co-founder)

## Core Business
- Primary industry/industries: Financial Services Technology (InsurTech, WealthTech)
- Target customers: B2B, specifically insurance carriers, wealth management firms, and financial services enterprises
- Mission or purpose statement: Transforming the way data is collected and activated across the web.

## Products & Services
- **AI Operations Platform**: A platform designed for financial services to automate client onboarding, underwriting, quoting, and proposal generation. It integrates with existing systems and handles unstructured data from PDFs, spreadsheets, images, and emails.
- **Document Intelligence**: Extracts and structures data from unstructured inputs like policies, loss runs, and submissions.
- **Robin (AI Workflow Assistant)**: An AI agent that can build workflows from a simple natural language description, requiring no engineering skills.
- **Comparative Policy Analysis**: Automatically analyzes multiple policy documents and AMS records to generate comparison reports.
- **AI Document Generation**: Creates dynamic, compliant proposals and client-facing documents.
- **Vertical Integrations**: Bi-directional connections with hundreds of industry-specific platforms (e.g., Schwab for account opening, Epic for AMS records).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding of $4.05 million
- **Total Funding**: $4,050,000
- **Notable Investors/Partners**: Index Ventures (lead investor in seed round), Erie Strategic Ventures, BrokerTech Ventures, MassChallenge, Bain Capital Ventures, FinTech Innovation Lab.
- **Growth Signals**: 100% headcount growth year-over-year (34 employees as of mid-2026). Processes over 10 million+ workflows. Launched an industry-first one-click Schwab account opening via API in 2026. SOC 2 Type 2 and HIPAA compliant. Reports customers saving 60-80% of time on operational tasks.

## Competitive Advantages
- **Hyper-focused vertical AI**: Built specifically for the complex, regulated workflows of insurance and wealth management, not a generic form builder.
- **Deep integrations**: Pre-built, bi-directional connections with critical industry systems (AMS, CRMs, custodians like Schwab) create a significant moat.
- **Security & Compliance**: SOC 2 Type 2 and HIPAA compliant, a critical requirement for financial services clients.
- **Proven Efficiency**: Demonstrates clear ROI, with customers reporting 60% reduced time-to-quote and thousands of hours saved.

## Strategic Focus
- Deepening its foothold in the insurance and wealth management verticals.
- Expanding the capabilities of its AI workflow assistant, "Robin," to automate more complex, multi-step processes.
- Building out more one-click integrations with major financial services platforms (e.g., Schwab).
- Growing its customer base and scaling its go-to-market team.

## Why Work Here
- **High-growth environment**: The company has doubled its headcount in the last year, indicating strong momentum and opportunity for impact.
- **Remote-first with a hub**: While HQ is in San Francisco, the team is distributed across Canada, the US, the Philippines, and Germany, suggesting a flexible work culture.
- **Talent density**: The team includes alumni from top tech companies like Palantir Technologies and Red Hat, indicating a high-caliber peer group.
- **Technical focus**: With 42% of the team in technical roles, engineering is a core priority. The tech stack includes modern tools like React, Django, and Node.js.
- **Meaningful problems**: The work directly addresses major inefficiencies in critical financial infrastructure, offering a chance to solve real-world problems with AI.

## Sources
1. [feathery.io](https://www.feathery.io/)
2. [feathery.io/about](https://www.feathery.io/about)
3. [linkedin.com](https://www.linkedin.com/company/feathery-forms)
4. [cbinsights.com](https://www.cbinsights.com/company/feathery)

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