---
title: 'Solutions Engineer - French Speaking at ROLLER'
canonical: 'https://feeny.ai/job/solutions-engineer-french-speaking-roller-london-9q5kw7t1k022'
type: 'job'
last_seen: '2026-10-17'
---

# Solutions Engineer - French Speaking at ROLLER

- **Company:** ROLLER
- **Location:** London, United Kingdom
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.greenhouse.io/roller/jobs/5253513007

## Job description

## About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

## About the Role

The Solution Engineer owns the end-to-end pre-sales process at ROLLER, commercial and technical. You partner with Account Executives to qualify, progress, and earn new business, while simultaneously running the technical validation that gives prospects the confidence to buy.

What sets a ROLLER SE apart is the combination. You carry the commercial rigour of a quota-carrying rep; MEDDICC discipline, value-based discovery, and business case ownership alongside the technical credibility to design and deliver compelling solutions. On the most complex deals, you'll have access to a Solution Architect as a force multiplier, which frees you to stay focused on the commercial motion where you create the most value.

In this role you will support ROLLER's growth across the French market, engaging prospects and customers in French while collaborating with our wider EMEA and global teams in English.

## What You’ll Do

- Champion MEDDICC qualification across your pipeline: identifying Economic Buyers, mapping Decision Criteria and Process, surfacing Implicated Pain, and maintaining a clear, honest view of deal health at all times
- Lead technical & value based discovery with prospects, diagnosing operational and revenue pain points and connecting them explicitly to the value ROLLER delivers
- Own the technical pre-sales process: running tailored product demonstrations, managing technical validation, and handling integration and configuration questions across the standard deal motion
- In support with the AE, and our Business Value Consultant, present ROI-led business cases framed in the language of the Economic Buyer; revenue growth, cost reduction, and operational efficiency, not feature lists
- Own competitive positioning in live deals, handling objections and neutralising competitor narratives with confidence and evidence
- Partner closely with Account Executives on deal strategy, account planning, and executive engagement — presenting alongside them to C-suite stakeholders when the deal calls for it
- Engage Solution Architects on your most complex, high-value opportunities. You'll brief them in, stay close to the commercial thread, and ensure technical depth doesn't slow the deal down
- Respond to RFPs and RFIs, owning the commercial and functional positioning while leveraging SA support on technically deep sections
- Collaborate with Customer Success on expansion and upsell motions with existing customers, applying the same qualification and value-selling approach to growth as to new logo.
- Maintain clean pipeline and activity data in Salesforce, contributing to forecast accuracy and deal visibility
- Feed commercial insights; win patterns, loss reasons, and competitive intelligence back to Sales leadership to sharpen the overall motion

## About You

- Must be a C1 fluent French speaker.
- Fluent in English (written and verbal), with the ability to communicate confidently with internal teams and stakeholders across EMEA and globally.
- Travel may be required up to 30%.
- 3+ years in a Solution Engineer, Sales Engineer, or commercial pre-sales role within a SaaS company
- Deep, practised familiarity with MEDDICC or an equivalent qualification methodology. You use it as a daily operating lens, not an occasional reference
- Genuine commercial instinct: you think in business outcomes and ROI, and you can articulate ROLLER's value in terms that resonate with a CFO or Head of Operations
- Technical confidence to run demos, handle product and integration questions, and manage a standard technical evaluation.
- Proven ability to build and present business cases to economic buyers, including at the executive level.
- Strong discovery skills. You ask the questions that open up a deal, surface real pain, and expose the risks that could kill it later
- Competitive and driven. You want to win, and you know how to build a case that does
- Strong executive presence and communication: credible in a boardroom, compelling on a screen
- Experience with Salesforce as your CRM of record
- Familiarity with value or solution selling frameworks (Command of the Message, Challenger, SCIPAB) is a strong advantage
- Experience in leisure, attractions, hospitality, or entertainment is a plus, but commercial instinct and methodology matter most

Nice to have:

- Experience with API concepts and standard integration patterns, enough to have an informed conversation without an SA in the room
- Exposure to ROLLER's product categories: ticketing, POS, memberships, waivers, self-serve kiosks, payments
- Experience working with API integrations and API development tools such as Postman and Swagger
- Experience in pre-sale (Solution Architecture, Solution Engineering, Sales) is a plus
- Experience in the leisure and attractions industry is a plus.
- You’re tech-savvy and quick to learn new systems.
- Your time and resource management skills, combined with a sharp attention to detail, set you up for success.
- You’re genuine, grounded, and value authentic interactions.
- You’re self-motivated and thrive in an autonomous work environment.
- You know how to take ownership, manage multiple projects simultaneously, and effectively prioritize day-to-day tasks.
- You’re comfortable in fast-paced, evolving environments and adapt quickly to change.
- You bring a process-driven mindset with a focus on efficiency, scalability, and continuous improvement.

Perks!

- You get to work on a category-leading product that customers love in a fun, high-growth industry- check our [Capterra](https://www.capterra.com/p/164715/ROLLER/reviews/) and [G2](https://www.g2.com/products/roller-software/reviews#reviews) reviews.
- Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
- Highly flexible work environment with an All Access pass to WeWork depending on your location
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

#LI-hybrid

## About ROLLER

## Company Overview
- **One-liner**: ROLLER provides cloud-based venue management software for leisure and attractions businesses, helping them streamline operations and deliver better guest experiences.
- **Entity Type**: Private (Series unknown; total funding $110M from Insight Partners, J.P. Morgan, and Acadian Software)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 2010
- **Founders**: Not publicly available (founders not named in provided sources)

## Core Business
- **Primary industry/industries**: Venue management software for leisure, entertainment, and attractions (trampoline parks, family entertainment centers, bowling, karting, museums, zoos, etc.)
- **Target customers**: B2B – mid-market to enterprise venues (3,000+ venues globally)
- **Mission or purpose statement**: “To help create experiences that bring joy and happiness to the world by building technology for leisure and attractions businesses.” [roller.software/about-us](https://www.roller.software/about-us)

## Products & Services
- **ROLLER Platform**: All-in-one cloud-based SaaS including POS, online ticketing, digital waivers, payments, memberships, parties & group bookings, capacity management, reporting & analytics, self-serve kiosks, guest surveys, and HQ multi-site management. [roller.software/company-facts](https://www.roller.software/company-facts)
- **ROLLER iQ**: AI-powered assistant (launched November 2025) providing data insights, recommendations, and automated reporting within the platform. [roller.software/company-facts](https://www.roller.software/company-facts)
- **Guest Experience Agent**: Always-on AI chat for guest inquiries and bookings (part of May 2026 product launch). [roller.software](https://www.roller.software/)
- **ROLLER Capital**: Access to funding for venue operators (announced May 2026). [roller.software](https://www.roller.software/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding raised – $110M (seed $3M in 2017, Series B $7M in 2018, $50M led by Insight Partners in 2023, $50M from Insight Partners and J.P. Morgan in 2025) [roller.software/company-facts](https://www.roller.software/company-facts)
- **Annual transaction volume**: $5B processed annually; 5M+ monthly bookings; 150M+ annual experiences created [roller.software](https://www.roller.software/)
- **Notable Investors/Partners**: Insight Partners, J.P. Morgan, Acadian Software; 60+ integration partners, 30+ service partners [roller.software/company-facts](https://www.roller.software/company-facts)
- **Growth Signals**: 300+ employees globally; 3,000+ venues served across Americas, EMEA, APAC; acquisitions of Active8 Software (2022), BookNow Software (2023), Volare Karting Software (2025); SOC2, PCI-DSS, GDPR compliant; AWS well-architected certified. [roller.software/company-facts](https://www.roller.software/company-facts)

## Competitive Advantages
- **Purpose-built for attractions**: Unlike generic POS or ticketing systems, ROLLER is tailored for leisure venues with features like waiver management, session-based capacity, and party booking.
- **All-in-one platform**: Replaces multiple tools (POS, ticketing, CRM, payments, memberships) reducing operational complexity.
- **Global scale and compliance**: SOC2, PCI-DSS, GDPR compliant with data centers in US, EU, AU – critical for international venue operators.
- **AI innovation**: Early mover with ROLLER iQ and Guest Experience Agent, embedding intelligence directly into operator workflows.
- **Strong partner ecosystem**: 60+ integrations and 30+ service partners create stickiness and reduce churn.

## Strategic Focus
- **AI and automation**: Continued investment in AI-powered features (Guest Experience Agent, ROLLER iQ) to reduce manual workload for venue operators.
- **Capital solutions**: ROLLER Capital offers financing to help venues grow, strengthening customer loyalty and platform dependency.
- **Global expansion**: Offices in Austin, Melbourne, Sydney, London, Basingstoke, San Jose (Costa Rica), and San Francisco – supporting 33 countries.
- **Product velocity**: Regular major launches (May 2026 launch with loyalty, AI chat, and enhanced analytics) to stay ahead of competitors.

## Why Work Here
- **Culture**: 93% of employees say it’s a great place to work (Great Place to Work® certified, 2025). [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7051388)
- **Values**: Collaborative, high-performing, supportive; emphasis on enjoying the journey and celebrating wins together. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs)
- **Remote/Hybrid Policy**: Distributed global team across 11 countries; flexible working environment. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs)
- **Benefits**: Learning budget for courses/certifications, up to 16 weeks paid parental leave, location-specific medical benefits, global Employee Assistance Program (EAP). [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs)
- **Hiring Process**: Clear, respectful, and thoughtful; multiple steps designed to assess skills and culture fit; candidates can apply for multiple roles. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs)

## Sources
1. [roller.software/company-facts](https://www.roller.software/company-facts)
2. [roller.software/about-us](https://www.roller.software/about-us)
3. [roller.software](https://www.roller.software/)
4. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs)
5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7051388)

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