---
title: 'Solutions Engineer at Helius'
canonical: 'https://feeny.ai/job/solutions-engineer-helius-north-bm2mevx0y0qa'
type: 'job'
last_seen: '2026-09-09'
---

# Solutions Engineer at Helius

- **Company:** Helius
- **Location:** North, United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/helius/e98b2c54-2baa-4bc5-8bd8-eb5b1b35b910

## Job description

## ABOUT HELIUS

Helius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana.

We’ve raised over $34m https://www.helius.dev/blog/funding-announcement from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more.

Read our Helius Manifesto https://www.helius.dev/blog/manifesto to see how we work and what we value.

## ABOUT THE ROLE

We're hiring a Solutions Engineer who thrives on being the go-to technical resource for developers building on Solana. You'll own the customer support experience — answering hard questions in real time, unblocking integrations, and turning recurring pain points into better products, docs, and tooling.

This is a hybrid role: part technical support, part solutions engineering, and part internal engineering partner. You'll be embedded in our developer community day-to-day, spotting patterns in what customers need and shipping code, demos, and automation that raise the bar for the entire Helius developer experience.

We move quickly and bias toward ownership. If you're energized by helping developers succeed — and by the distributed systems and crypto infrastructure powering that work — you'll thrive here.

## WHAT YOU'LL DO

- Serve as the technical front door for developers using Helius APIs and streaming products
- Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped
- Build code samples, demos, and SDKs that help customers integrate faster
- Rewrite and expand documentation, tutorials, and guides based on real-world questions
- Automate support workflows using internal tooling, scripts and AI-assisted systems
- Collaborate with engineering on feature requests, bug reports, and customer-driven improvements
- Live in Discord and Telegram to support developers, gather feedback, and spot new patterns
- Partner with enterprise and ecosystem teams to design integrations and optimize performance
- Prototype new experimental features alongside engineers and product owners based on customer feedback

## WHAT YOU'LL BRING

- 1-2 years of experience in a technical role (support, engineering, solutions or devrel)
- Excitement for the Solana ecosystem, distributed systems, and internet capital markets
- Comfort reading and writing code (TypeScript & Rust preferred)
- Deep curiosity, bias for action, and ownership
- Strong written and verbal communication skills, especially when breaking down complex technical ideas
- Passion for helping developers and improving developer experience

## NICE TO HAVE

- Prior experience in a developer-facing support or solutions role with high volume or real-time community support (Discord, Telegram, forums)
- Experience with APIs, SDK design, or open-source contributions
- Prior startup experience or work in a small, fast-moving team

WHY HELIUS?

- High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom
- Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales
- Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team
- Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel
- Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps

## About Helius

## Company Overview
- **One-liner**: Helius is an enterprise-grade development platform providing the fastest RPCs, APIs, trading infrastructure, and data streaming tools for the Solana blockchain.
- **Entity Type**: Private (Series B)
- **Headquarters**: Claymont, Delaware, United States (remote-first)
- **Founded**: 2022
- **Founders**: Mert M. (CEO), Nicolas Pennie (COO), Liam Vovk (CTO)

## Core Business
- **Primary industry**: Blockchain infrastructure / software development
- **Target customers**: B2B – crypto exchanges, wallet providers, DeFi protocols, market makers, searchers, fintechs, and any team building on Solana
- **Mission statement**: “Increase the economic potential of the world’s developers” by accelerating internet capital markets on Solana

## Products & Services
- **Solana RPCs** – Globally distributed, sub‑millisecond RPC nodes with a Rust‑based edge gateway (Gatekeeper) and exclusive archival methods (e.g., cursor‑based pagination).
- **Sender** – Ultra‑low latency transaction sending service (7 global endpoints, 50 TPS default, staked bandwidth) for reliable trade landing.
- **LaserStream** – High‑performance gRPC streaming for Solana blocks, transactions, and account data with redundant node clusters, historical replay, and optimized ShredStream.
- **Webhooks & APIs** – Real‑time notifications and unified API for building crypto apps.
- **Validator‑as‑a‑Service** – Operates Solana’s #1 validator to support clients with staked connections.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metrics**:
  - Total Funding: USD 34.35 M (Seed 2022 → Series A 2024 → Series B 2024 → Venture 2025)
  - Annual Revenue: Conflicting reports – LinkedIn estimates USD 1 M, CB Insights estimates USD 12.6 M
- **Notable Investors/Partners**: Founders Fund, Haun Ventures, Chapter One, Reciprocal Ventures, 6th Man Ventures, Foundation Capital, Anatoly Yakovenko, Balaji Srinivasan
- **Growth Signals**:
  - Headcount: 34 employees (+40.5% YoY)
  - Active job postings: 7 (Yearly change +133%)
  - Customers include Coinbase, Bitwise, Phantom, and pump.fun
  - SOC 2 certified, 99.99% RPC success rate, 5x faster transaction confirmations

## Competitive Advantages
- **Network effects**: Helius is Solana’s #1 validator, giving it unique staked bandwidth and topological advantages.
- **Performance**: Sub‑millisecond reads (Gatekeeper), 7 global endpoints for transaction sending, redundant node clusters for data streaming.
- **Trust & Compliance**: SOC 2 certified infrastructure, 24/7 support, and enterprise‑grade reliability.
- **Developer‑first**: Free tier available, cursor‑based archival methods, and purpose‑built tools for traders, searchers, and fintechs.

## Strategic Focus
Helius is focused on scaling “internet capital markets” on Solana by continuously lowering latency, adding regional coverage (FRA, AMS, TYO, SG, LAX, LON, EWR, PITT, SLC), and expanding products for high‑frequency trading, DeFi, and wallet infrastructure.

## Why Work Here
- **Fully remote** – Work from anywhere; founder‑backed flexibility (“crypto is not a 9‑to‑5”).
- **Partner offices** in 7 global cities (SF, LA, Chicago, NYC, Dubai, Singapore, Tokyo).
- **Wellness, event, and learning budgets** to fuel peak performance and community engagement.
- **High‑stakes engineering** – Build low‑latency distributed systems in adversarial, high‑throughput environments.
- **Culture**: “Faster, Divine Discontent, Clear Communication, Assertive Action, Win, Optimism” – direct, execution‑oriented, and optimistic.
- **Diverse team** – 34 employees across 14 countries (US, Canada, India, Germany, South Africa, etc.).

## Sources
1. [Helius Official Website](https://www.helius.dev/)
2. [Helius Careers Page](https://www.helius.dev/careers)
3. [LinkedIn Company Profile](https://www.linkedin.com/company/heliusapi)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/helius-1)
5. [Ashby Job Board](https://jobs.ashbyhq.com/helius)

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