---
title: 'Solutions Engineer III, EMEA at Lucid Software'
canonical: 'https://feeny.ai/job/solutions-engineer-iii-emea-lucid-software-amsterdam-ps6f3x349drx'
type: 'job'
last_seen: '2026-10-16'
---

# Solutions Engineer III, EMEA at Lucid Software

- **Company:** Lucid Software
- **Location:** Amsterdam, Netherlands
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/lucidsoftware/jobs/6190715004

## Job description

Lucid Software is the leader in AI-driven work acceleration, helping teams see and build the future by turning ideas into reality.  Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

We are looking for a smart, inquisitive, passionate, organized and creative individual to join the Solution Engineering (SE) team. This role will work directly with the Lucid EMEA sales team to accelerate the growth of our thriving suite of products: Lucidchart, Lucidspark, and airfocus. As the technical point of contact throughout the sales cycle, you will be essential to Lucid’s success by understanding and demoing the product suite, as well as crafting business solutions that solve real-world problems for our clients.

Responsibilities:

- Create and deliver custom technical demos of the Lucid product suite to prospects and customers
- Become a respected product expert internally and source of knowledge for customers
- Creative and strategic problem solving to identify and solve inefficiencies in SE team operations
- Answer security related questions and alleviate concerns
- Engage frequently with Product and Engineering teams to relay customer challenges and successes
- Other duties as assigned

Requirements:

- 2-3 years of relevant experience (Solutions Engineer, Solutions Consultant, or similar role)
- Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative
- Act as a trusted, strategic advisor to sales counterparts, leveraging strong interpersonal skills to navigate differing communication styles and collaboratively develop and execute account plans
- Demonstrate interest in customer success
- Excellent written & verbal communication skills, including presentation acumen
- Detail-oriented, organized and a good team player
- Bias towards finding solutions vs. shutting down ideas
- Can relate to Lucid Software's products and culture
- Can easily thrive working in a fast-paced, start-up-type environment
- Experience working in a customer-facing environment
- This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday)

Preferred Qualifications:

- An undergraduate degree in Engineering, Information Systems, Economics, or other STEM focus with strong academic performance
- Experience working in a customer facing role, in sales, or at a SaaS company
- Experience with coding, Excel formulas, or other technical software tools
- Familiarity with Cloud Networking Architecture or Information Security is a plus
- Design savvy and familiar with current UX design trends
- Experience with SCRUM/Agile methodologies

## #LI-UP1

## About Lucid Software

## Company Overview
- **One-liner**: Lucid Software provides a visual collaboration suite (Lucidchart, Lucidspark) and an AI-powered product management platform (airfocus) to help teams see and build the future faster.
- **Entity Type**: Private (Bootstrapped/VC-backed; no recent funding round disclosed)
- **Headquarters**: South Jordan, Utah, United States
- **Founded**: 2010
- **Founders**: Ben Dilts (Co-Founder, Chief Technology Officer) and Karl Sun (Co-Founder)

## Core Business
- **Primary industry/industries**: Visual Collaboration, Intelligent Diagramming, Virtual Whiteboarding, Product Management Software
- **Target customers**: B2B, Enterprise, SMB, and individual users; trusted by 99% of the Fortune 500
- **Mission or purpose statement**: "To help teams see and build the future faster."

## Products & Services
- **Lucidchart**: An intelligent diagramming application (SaaS) that allows users to visualize complex ideas, systems, and processes with AI, data, and automation.
- **Lucidspark**: A virtual whiteboarding platform (SaaS) for ideation, design, and team collaboration in a virtual space.
- **airfocus**: An AI-powered product management and roadmapping platform (SaaS) that unites product teams around a single source of truth.
- **Enterprise Shield**: A security and compliance add-on that enforces internal standards at scale.
- **Add-ons & Integrations**: Over 100 custom-built integrations with tools like Google, Atlassian, and Microsoft.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Over 100 million individual users; trusted by 99% of the Fortune 500; the most used visual collaboration platform on the Fortune 500.
- **Notable Investors/Partners**: Partners with Google, Atlassian, and Microsoft. Customers include Google and NBC Universal.
- **Growth Signals**: Named the #12 most used app on Okta; 180+ countries with users; five offices in four countries (Utah, North Carolina, Amsterdam, Hamburg, Melbourne, London); 92% of employees say it is a great place to work (Great Place to Work certification).

## Competitive Advantages
- **Market Leadership**: The most used visual collaboration platform by the Fortune 500, with over 100 million users.
- **Platform Stickiness**: Deep integrations with over 100 tools (Google, Atlassian, Microsoft) and a strong ecosystem.
- **AI & Automation**: Built-in AI, data, and automation features in Lucidchart and airfocus for next-generation diagramming and product management.
- **Enterprise Security**: "Enterprise Shield" for compliance and security at scale, creating a safe environment for large organizations.

## Strategic Focus
- **Work Acceleration**: Helping teams move from strategy to planning to execution faster.
- **Tech Stack Consolidation**: Standardizing tools across common work modes to save time and budget for customers.
- **AI Integration**: Deepening AI capabilities across the product suite (Lucidchart, Lucidspark, airfocus) to enhance productivity and decision-making.
- **Global Expansion**: Maintaining offices in four countries (US, Netherlands, Germany, Australia, UK) and growing remote/hybrid workforce.

## Why Work Here
- **Culture**: Guided by four core values: Teamwork over ego, Individual empowerment/initiative/ownership, Innovation in everything we do, and Passion and excellence in every area. 92% of employees say it is a great place to work (Great Place to Work certified).
- **Work Model**: Hybrid and remote options available; offices in South Jordan (UT), Raleigh (NC), Amsterdam, Hamburg, Melbourne, and London.
- **Benefits**: Competitive compensation, comprehensive health benefits, generous PTO, equity grants, paid family leave, paid sabbatical after 5 years, wellness reimbursement, free lifetime Lucidchart and Lucidspark accounts, quarterly team activity budgets, and personal/career development through Lucid Learning.
- **Engineering Culture**: Annual Hackathon; emphasis on innovation and individual empowerment; "Innovation in everything we do" is a core value.
- **Inclusion**: "Inclusive Lucid" program focused on cultivating inclusion and belonging for everyone.

## Sources
1. [lucid.co](https://lucid.co/)
2. [lucid.co/about](https://lucid.co/about/)
3. [lucid.co/careers](https://lucid.co/careers)
4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/lucidsoftware)
5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7000495)

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