---
title: 'Solutions Engineer, Implementation & Delivery | Housing at EliseAI'
canonical: 'https://feeny.ai/job/solutions-engineer-implementation-delivery-housing-eliseai-new-york-kdnn4xch7kvv'
type: 'job'
last_seen: '2026-10-14'
---

# Solutions Engineer, Implementation & Delivery | Housing at EliseAI

- **Company:** [EliseAI](https://feeny.ai/companies/eliseai)
- **Location:** New York, NY
- **Compensation:** $135k–$185k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/EliseAI/d400f45b-bc78-41c2-96ab-9c6c9eaecf06/application

**Skills:** APIs, System integrations, Data flows, Configuration platforms, SaaS, AI/ML, SQL, Looker, Tableau

> The Solutions Engineer partners with sales and customer success teams to architect, configure, and activate the EliseAI platform for enterprise housing and healthcare clients. This role involves end-to-end technical implementation, strategic discovery, and driving customer adoption through best practices and tailore...

## Job description

## About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

- Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
- Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a [$350 million](https://eliseai.com/blog/intelligence-is-getting-cheaper-life-should-too) funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission.

## About The Role

We're looking for a Solutions Engineer to join our pre-sales and implementation team: someone who thrives at the intersection of technical depth, strategic thinking, and customer obsession.

This is not a support role. You'll be embedded in our most complex, high-value enterprise engagements, partnering alongside Engagement Managers and Customer Success Managers to architect, configure, and activate EliseAI's platform for our most strategic customers. You'll own the technical work stream from pre-sales through go-live, ensuring every customer is set up for long-term success from day one.

The ideal candidate has worn multiple hats (Implementation Engineer, Technical Account Manager, Product Generalist) and brings a rare combination of hands-on technical ability, cross-vertical curiosity, and a genuine passion for making customers successful. You're equally comfortable in a configuration console and a boardroom, and you know how to build a compelling case for best practices without losing the human side of the conversation.

## Key Responsibilities

- Own technical implementation end-to-end across enterprise accounts, from presales discovery through configuration, testing, and go-live
- Partner closely with Engagement Managers and Customer Success Managers to deliver a seamless, coordinated experience for complex, multi-stakeholder enterprise customers
- Drive technical discovery during pre-sales by mapping customer workflows, identifying configuration requirements, and translating them into actionable implementation plans
- Configure and activate EliseAI's platform to match the unique operational needs of each customer, applying deep product knowledge across housing verticals
- Build and present best practice recommendations tailored to each customer's operational model, advocating for configurations that drive adoption and outcomes
- Develop and maintain expertise across multiple verticals, becoming a trusted advisor who understands the nuances of different customer segments and use cases
- Serve as the internal voice of the customer, synthesizing implementation learnings into actionable feedback for Product and Engineering
- Contribute to scalable internal assets including playbooks, configuration templates, and onboarding frameworks that raise the bar for the broader team
- Proactively identify risks in customer deployments and take initiative to resolve them before they escalate

Move at rocket speed, build something massive. We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

## Requirements

- 3+ years of experience in solutions engineering, implementation engineering, technical account management, or a closely related presales/post-sales technical role
- Proven track record of owning technical implementation for enterprise-grade customers, ideally in a SaaS or AI/ML-driven product environment
- Strong technical foundation: comfortable with APIs, system integrations, data flows, and configuration-heavy platforms; SQL proficiency and familiarity with BI tools (e.g., Looker, Tableau) a plus
- Excellent communicator and relationship builder: able to translate technical complexity into clear, confident language for both technical and non-technical stakeholders
- Strategically minded with strong customer instincts: you don't just implement; you advise, consult, and advocate for what will actually work
- Highly cross-functional: experienced working across Sales, CS, Product, and Engineering with a collaborative, no-ego approach
- Vertically curious: eager to develop deep expertise across multiple customer segments and become a go-to resource for product knowledge
- Organized and accountable: capable of managing multiple high-stakes implementations simultaneously without dropping the ball
- Customer-first mentality: you measure your success by your customers' outcomes
- Willingness to work on-site at our office 4–5 days per week

## Why Join

This is a chance to join a funded unicorn at a pivotal stage of growth, working on problems that genuinely matter in housing and healthcare. You won't be following a playbook; you'll be writing one. Every engagement is an opportunity to learn, build, and make a measurable impact for customers and the business alike.

## Benefits

In addition to meaningful work and real growth opportunity, we offer:

- Equity in the company
- Medical, Dental, and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- 401k benefits
- Fitness & home services stipend
- Fully stocked kitchen with all meals covered in the office
- Unlimited vacation and paid holidays
- Relocation packages covered

Job Compensation The salary range for this role is $135,000 – $200,000. In addition to base salary, this role includes a launch-based SPIFF program, providing additional earning opportunities tied directly to successful customer go-lives. EliseAI offers a competitive total rewards package including base salary, variable compensation, equity, and a comprehensive benefits package. Exact compensation is determined based on experience, skill level, location, and qualifications assessed during the interview process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.

If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at interview.accommodations@meetelise.com.

## About EliseAI

## Company Overview
- **One-liner**: EliseAI provides an agentic AI platform that automates communication and operational workflows for the housing and healthcare industries.
- **Entity Type**: Private (Series E)
- **Headquarters**: New York, United States
- **Founded**: 2017
- **Founders**: Minna Song (CEO & Co-Founder), Tony Stoyanov (CTO & Co-Founder)

## Core Business
- **Primary industry/industries**: AI-powered automation for property management and healthcare operations.
- **Target customers**: B2B; property management firms (multifamily and single-family), healthcare providers (hospitals, clinics, health systems).
- **Mission or purpose statement**: "To improve life’s most critical areas through AI automation. By rethinking how these systems operate with agentic AI, we give people back what matters most—time, money, and access to essential services they can truly afford." [eliseai.com](https://eliseai.com/careers)

## Products & Services
- **EliseAI Platform**: A unified, agentic AI platform that automates communication and operational workflows across multiple channels (Chat, Voice, Email, Text) for housing and healthcare providers. It handles over 1.5 million customer interactions per year and automates 90% of prospect workflows. [eliseai.com](https://eliseai.com/)
- **VoiceAI**: A voice solution that handles inbound and outbound calls 24/7 with zero hold time, supporting seven languages. [eliseai.com](https://eliseai.com/)
- **Chat**: Real-time website engagement for customer interactions. [eliseai.com](https://eliseai.com/)
- **Email & Text**: Automated management of inboxes and SMS communication for timely follow-ups and connections. [eliseai.com](https://eliseai.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of **$391.9M** across 5 rounds. Annual revenue is estimated at **$125.5M**. [linkedin.com](https://www.linkedin.com/company/eliseai)
- **Notable Investors/Partners**: Andreessen Horowitz (led the $250M Series E in September 2025), Point72 Ventures (led Series C), Navitas Capital (led Series A & B), Golden Seeds (led Seed). [linkedin.com](https://www.linkedin.com/company/eliseai)
- **Growth Signals**: The company has grown headcount by **109.3% year-over-year** to 468 employees. It has raised a total of **$391.9M** in funding, including a massive $250M Series E in 2025. The platform handles over 1.5 million customer interactions per year and has contributed to $14 million in payroll savings for clients. [eliseai.com](https://eliseai.com/), [linkedin.com](https://www.linkedin.com/company/eliseai)

## Competitive Advantages
- **Unified Platform**: Consolidates all AI capabilities (chat, voice, email, text) for housing and healthcare onto a single platform, eliminating the need for multiple point solutions. [eliseai.com](https://eliseai.com/about-us)
- **Deep Industry Focus**: Specializes exclusively in housing and healthcare, allowing for highly tailored solutions that address specific regulatory and operational complexities of these sectors.
- **Proven Scale & ROI**: Handles over 1.5 million customer interactions per year and has automated 90% of prospect workflows, directly contributing to $14 million in payroll savings for clients. [eliseai.com](https://eliseai.com/)
- **Massive Capital & Backing**: With $391.9M in total funding and a $250M Series E led by Andreessen Horowitz, the company has significant resources to invest in R&D, talent, and market expansion. [linkedin.com](https://www.linkedin.com/company/eliseai)

## Strategic Focus
- **Product Expansion**: Continuing to build out its unified AI platform, with a focus on new features and verticals within housing and healthcare.
- **Scaling the Platform**: Relentless iteration and rapid product launches to address critical inefficiencies in its target industries. [eliseai.com](https://eliseai.com/about-us)
- **Market Penetration**: Deepening its footprint in the housing and healthcare sectors, with a clear focus on becoming the standard for AI-driven operations in these fields.

## Why Work Here
- **Culture**: Described as a high-performance, "rocket ship" environment where "progress comes first, perfection later." The company values transparency, collaboration, and autonomy, with a focus on shipping and learning quickly. [eliseai.com](https://eliseai.com/careers)
- **Impact**: Employees are given ownership of problems and outcomes, with a strong emphasis on individual impact. The work directly addresses critical needs in housing and healthcare. [eliseai.com](https://eliseai.com/careers)
- **Growth & Learning**: The company is described as an "elite training ground" where the work is hard and intense, but highly valuable for career development. [eliseai.com](https://eliseai.com/careers)
- **Work Model**: The company has offices in New York, NY (HQ); San Francisco, CA; Chicago, IL; Boston, MA; and Toronto, Canada. The specific remote/hybrid policy is not explicitly stated on the careers page, but the presence of multiple offices suggests a hybrid or in-office model is likely. [eliseai.com](https://eliseai.com/careers)
- **Engineering Culture**: A team of 40+ engineers who are focused on "relentless iteration" and shipping new products and features rapidly. The company emphasizes a culture of moving at "rocket speed" and building something massive. [eliseai.com](https://eliseai.com/careers)

## Sources
1. [eliseai.com](https://eliseai.com/)
2. [eliseai.com/careers](https://eliseai.com/careers)
3. [eliseai.com/about-us](https://eliseai.com/about-us)
4. [linkedin.com](https://www.linkedin.com/company/eliseai)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/eliseai)

## Other roles at EliseAI

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- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-eliseai-new-york-gr67v3r7evny) — New York, NY
- [Channel & Alliance Partnerships, Senior Manager | Housing](https://feeny.ai/job/channel-alliance-partnerships-senior-manager-housing-eliseai-new-york-h27p1hp7d8ft) — New York, NY
- [Associate Solutions Engineer | Housing](https://feeny.ai/job/associate-solutions-engineer-housing-eliseai-new-york-0nyx8t6atyab) — New York, NY
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- [Growth Strategy Analyst, Future Platforms | Housing](https://feeny.ai/job/growth-strategy-analyst-future-platforms-housing-eliseai-new-york-2fka758rx2mp) — New York, NY
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- [Senior Associate, Strategy & Positioning](https://feeny.ai/job/senior-associate-strategy-positioning-eliseai-new-york-1j33gfhcxb8g) — New York, NY