---
title: 'Solutions Engineer at Lithic'
canonical: 'https://feeny.ai/job/solutions-engineer-lithic-new-york-new-york-5ka3znyejjb0'
type: 'job'
last_seen: '2026-09-10'
---

# Solutions Engineer at Lithic

- **Company:** Lithic
- **Location:** New York New York, United States / San Francisco, CA
- **Posted:** 2024-10-08
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/lithic/jobs/5346284004

## Job description

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.

Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.

We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.

We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.

Lithic is hiring a Solutions Engineer to design and deliver technical product solutions that meet customer needs and highlight the value of our platform. In this role, you'll be the technical and strategic bridge between Lithic and our clients. You'll own complex client relationships from pre-sale through implementation, helping partners design integrations, navigate the Lithic platform, and unlock the full potential of card issuing infrastructure. This is a high-impact, highly visible role that requires equal parts technical credibility, client empathy, and cross-functional influence. You’ll be responsible to collaborate with internal teams to develop tailored solutions that clearly demonstrate the benefits of working with Lithic. If you’re passionate about technology, problem-solving, and creating exceptional customer experiences this role is for you.

## What You'll Do

Client Engagement

- Serve as a trusted technical advisor to a portfolio of strategic clients, from early-stage fintechs to enterprise partners.
- Lead discovery conversations to understand client goals, technical environments, and program requirements.
- Translate complex client needs into concrete integration designs and implementation plans.
- Own client relationships through the full lifecycle; scoping, build, launch, and ongoing optimization.

Technical Depth

- Develop deep expertise in Lithic's APIs, card issuing workflows, and platform capabilities.
- Guide clients through integration decisions including authorization flows, transaction processing, tokenization, and card program configuration.
- Review client implementations and proactively identify risks, gaps, or optimization opportunities.
- Serve as a credible technical voice in escalations and complex problem-solving scenarios.

Cross-Functional Collaboration

- Partner closely with Account Executives to support pre-sales and shape solution proposals.
- Work with Product and Engineering to surface client feedback, inform the roadmap, and advocate for platform improvements.
- Collaborate with bank partners and compliance teams to ensure client programs meet regulatory and network requirements.
- Contribute to internal knowledge-sharing by documenting solutions, building reusable frameworks, and mentoring junior team members.

## What You'll Bring

- Proven experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or a similar customer-facing role focused on implementing SaaS or technology solutions.
- 3–5 years of experience in FinTech, particularly in payments, card issuance, or financial services technologies.
- Strong understanding of APIs and complex technical concepts, with the ability to translate them into clear, actionable insights for customers.
- Excellent communication skills: able to translate technical information into clear business language to different internal stakeholders.
- Strong presentation skills: comfortable and confident presenting to external teams technical and non-technical stakeholders.
- Strong product sense, concept explanation, and technical acumen: familiarity with APIs and technical concepts.
- A well-rounded contributor with strong product sense, communication, and storytelling skills.
- Low-ego collaborator who builds strong relationships internally and externally.
- Ability to thrive in a cross-functional environment, collaborating with diverse stakeholders and subject matter experts to deliver impactful, user-facing solutions.
- Experience working in a startup or fast-paced, high-growth environment, comfortable navigating ambiguity and driving results.

The annual US salary range for this role is $170,000 - $225,000 plus equity. The range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the variable target and annual base salary for the role. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.

This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance. Benefits for Full-Time US Employees:

- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 3% cashback on card purchases with your complimentary [Privacy.com](http://Privacy.com) employee account
- Health, vision, and dental insurance; HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and STD/LTD

NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.

In-office employees receive:

- Commuter benefit
- Catered lunch every Tuesday and Thursday

## About Lithic

## Company Overview
- **One-liner**: Lithic provides a modern, developer-friendly card issuing and money movement platform that enables fintechs, banks, and software companies to launch and scale debit, credit, and prepaid card programs.
- **Entity Type**: Private (Series C, $115.4M total funding)
- **Headquarters**: New York, New York, United States
- **Founded**: 2014 (as Privacy.com); Lithic spun out in 2021
- **Founders**: Bo Jiang (CEO), David Nichols (CDO), Jason Kruse (CTO)

## Core Business
- Primary industry: Payments infrastructure / Card issuing processing
- Target customers: B2B – fintech companies, digital banks, software companies, and enterprises launching card programs
- Mission: “Access to better financial products materially improves people’s lives.” Focus on replacing legacy issuer processors with a modern, API-first stack.

## Products & Services
- **Card Issuing Platform**: Programmable APIs for issuing debit, credit, and prepaid cards (virtual and physical) with features like instant issuance, tokenization, and custom card printing.
- **Money Movement**: ACH and wire transfers, multi-currency support, precise debit/credit ledgers, and settlement APIs.
- **Risk & Fraud Mitigation**: End-to-end disputes and chargeback resolution, identity verification, tokenization control, and configurable fraud rules.
- **Compliance & Program Management**: SOC 1 Type 1, SOC 2 Type 2, PCI DSS, and ISO 27001 certified; optional managed services for bank/network/regulatory compliance.
- **Developer Tools**: Well-documented APIs, sandbox environment, and dashboard for real-time monitoring and configuration.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: $115.4M total funding (Seed, Series A, B, C); annual revenue estimated at $10M (LinkedIn, as of 2025)
- **Notable Investors**: Index Ventures (seed lead), Teamworthy Ventures (Series A lead), Bessemer Venture Partners (Series B lead), Stripes (Series C lead)
- **Growth Signals**: 130 employees (+19.3% YoY), 100+ clients processing billions in transactions, recognition on CB Insights Fintech 250 (2022), Tearsheet Embedded Awards Best Card Issuing Platform (2022), GGV Capital Fintech Innovation Top 50 (2023 & 2024)

## Competitive Advantages
- **Developer-first API**: Built by engineers who experienced legacy processor pain; focus on speed-to-market, no scheduled downtime, and 99.99%+ uptime.
- **Direct network connections**: Direct links to card networks and Federal Reserve, enabling flawless reconciliation and reliability.
- **Modular service options**: Clients can choose full program management or a self-service “Processor Client” model, retaining their own bank relationships.
- **Security & compliance**: SOC/PCI/ISO certifications with no scheduled downtime – rare in payments infrastructure.

## Strategic Focus
- Scale globally by expanding into new geographies and multi-currency capabilities.
- Deepen integrations with banks and networks to offer more flexibility (e.g., Visa’s latest API for faster cardholder upgrades).
- Continue building out the platform to handle higher transaction volumes and more complex use cases (credit, disbursements, digital banking).

## Why Work Here
- **Culture**: Values include “Iterate,” “Customer Centricity,” “Deliver Excellence,” and “Act Like an Owner.” High autonomy and ownership expected.
- **Remote-friendly**: Remote-first policy with a strong Slack culture (1,000+ custom emojis). Offices in New York and Ontario, Canada.
- **Benefits**: 12 weeks paid family leave, full vision/dental/health insurance, competitive compensation with equity, 401k matching, flexible PTO, and 3% cash back on Privacy.com cards.
- **Engineering culture**: Mission-critical infrastructure work; high standards and ambitious goals. Teams are small and leverage-driven.
- **Growth**: 80% YoY increase in job postings; recent openings include Engineering Manager, Senior Software Engineer, Product Delivery Specialist, and Risk/Compliance roles.

## Sources
1. [lithic.com](https://www.lithic.com/)
2. [lithic.com/about](https://www.lithic.com/about)
3. [lithic.com/about/careers](https://www.lithic.com/about/careers)
4. [linkedin.com](https://www.linkedin.com/company/lithic)
5. [greenhouse.io](https://job-boards.greenhouse.io/lithic)

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