--- title: 'Solutions Engineer at Microblink' canonical: 'https://feeny.ai/job/solutions-engineer-microblink-united-states-2fzm9rh8cmtf' type: 'job' last_seen: '2026-09-12' --- # Solutions Engineer at Microblink - **Company:** Microblink - **Location:** United States - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/microblink/jobs/5225718007 ## Job description Here’s why this role matters to us: At Microblink, helping our customers get the most value out of our products starts with a deep understanding of their needs and a proactive, partnership-driven approach. As  Solutions Engineer you’ll work at the intersection of Sales, Customer Success, and Product, crafting seamless onboarding journeys, designing technical solutions, and building lasting trust. From the very first discovery call through implementation and expansion, you’ll serve as the technical voice and strategic partner, ensuring that our solutions are integrated smoothly into our clients' ecosystems and primed for long-term success. A little bit about us: Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing. Interested in learning more? [Explore our tech in action](https://microblink.com/demo/). Here’s what you’ll do: - Partner closely with our Sales and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences. - Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes. - Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment. - Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement. - Own and complete technical components of RFPs, RFIs, and solution proposals. - Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms. You'll be successful in this role if you: - Have 5–8 years of experience as a Sales Engineer, Solutions Engineer, or in a similar customer-facing technical role. - Hold 2+ years of experience in the Identity Verification (IDV) or Identity and Access Management (IAM) space. - Experience supporting customers throughout both pre-sales and post-sales engagements, including product demos, RFP responses, technical discovery sessions, implementation, and hypercare. - Have exceptional customer-facing skills and the ability to engage across multiple levels and departments within large organizations. - Are a confident presenter with excellent communication skills, both verbal and written. - Possess strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration. - Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch. - Are action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset. Here’s what you’ll gain if you join us: - Become part of a global B2B SaaS identity company where your contributions truly make an impact- a high-performing, people-first culture that values growth, fosters learning, and rewards success. - Enjoy flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference. - Unlimited PTO to support work-life balance. - Region-specific benefits tailored to your location. - Equity. How can you join us? If this role intrigues you, do not hesitate to hit the apply button and send us your resume. We are excited to meet talented people, even if you don’t feel that you match 100% of the requirements. So don’t let that discourage you - get in touch with us and we promise to get back to you. Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture. For detailed information on how we process personal data, please read our Privacy Policy https://microblink.com/privacy-policy/ or reach out to our Data Protection Officer at privacy@microblink.com. ## About Microblink ## Company Overview - **One-liner**: Microblink provides an identity intelligence operating system that verifies IDs, biometrics, and payment cards, enabling businesses to authenticate people and agents in real-time. - **Entity Type**: Private (funding stage: Growth / Private Equity; $60M total funding) - **Headquarters**: New York City, United States - **Founded**: 2013 (pilot project started in 2012) - **Founders**: Darren Bassman (Co-Founder & Executive Chairman), Patrick Questembert (Co-Founder, BlinkReceipt) ## Core Business - Primary industry: Identity Verification / Fraud Prevention / AI-powered Security - Target customers: B2B – enterprises in financial services, fintech, government, travel, hospitality, and any business requiring KYC, AML, age verification, or secure onboarding - Mission statement: "Bringing the benefits of AI to every person on earth" / "Control in the Age of AI" ## Products & Services - **Identity Intelligence OS**: Unified platform that orchestrates identity verification, liveness detection, deepfake detection, and risk decisioning across documents, biometrics, and payment cards. - **ID & Document Verification**: Scans and extracts data from 3,000+ ID document types across 195+ countries. - **Biometric Verification & Liveness**: Detects spoofing and deepfake attacks with proprietary ML models (100% deepfake detection in DHS-powered testing). - **Payment Card Capture**: Autopopulates card data and runs fraud checks during checkout. - **Age & Address Verification**: Flexible age estimation using ID documents, official data sources, or credit cards. - **KYC/AML Compliance**: End-to-end customer onboarding with regulatory compliance. - **Fraud Lab**: Generates 100,000+ synthetic images monthly to continuously train and test models. - **Deepfake Detection**: Mature ML models for detecting GenAI IDs and biometric attacks. - **Decision Command Center**: Centralized control for calibrating risk policies, signals, and decisions. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 65+ million monthly verifications across 160+ countries; 2.9 billion identities processed in 2025 - **Total Funding**: $60M USD (Private Equity round led by Silversmith Capital Partners, December 2020; earlier Angel round in 2016) - **Notable Investors/Partners**: Silversmith Capital Partners; powers 50% of top IDV providers in Gartner 2024 Magic Quadrant; met all benchmarks in U.S. DHS RIVR evaluation - **Growth Signals**: 200+ employees; offices in US, Europe, Asia; 98% identity verification success rate; 40% higher capture success rates than alternatives; NPS of 74 (vs. leading alternatives); 35% reduction in onboarding times ## Competitive Advantages - **Proprietary In-House R&D** – Only vendor with fully configurable algorithms; not reliant on third-party black-box models. - **DHS Validation** – Only vendor to meet "high performing" system benchmarks across every accuracy metric in DHS Identity Verification Evaluation. - **Multi-Modal Coverage** – Only solution spanning IDs, biometrics, and payment cards with continuous identity control. - **Deepfake Resilience** – Dynamic AI infrastructure that evolves faster than adversarial threats; 100% deepfake detection in DHS testing. - **Real-Time Command Center** – Granular control over signals, policies, and decisions, compounding value over time. ## Strategic Focus - **"Know Your Actor" (KYA)** – Extending identity verification beyond static checks to continuous authentication of humans and AI agents. - **Agentic AI Readiness** – Building infrastructure to verify and monitor bots and autonomous agents alongside human users. - **Deepfake Proliferation** – Investing in generative AI detection to stay ahead of synthetic identity fraud. - **Global Expansion** – Processing identities in 195+ countries and targeting new verticals (government, travel, hospitality). ## Why Work Here - **Culture & Values**: Customer-Centric, Be Exceptional, Empowered Responsibility, Succeed Together. Emphasis on curiosity, courage, and continuous learning. - **Remote/Hybrid Policy**: Not explicitly detailed, but offices in New York (HQ), Zagreb (Croatia), and other locations in Europe/Asia; many roles appear to be hybrid or remote-friendly (Croatia, Serbia, Bulgaria, Romania, US/Europe listed on open positions). - **Engineering Culture**: Strong focus on proprietary AI, ML, and computer vision. Engineers work on real-time identity systems processing millions of verifications monthly. Technical team makes up 32% of workforce. - **Perks**: Not listed in detail, but employee reviews (4.1/5.0 on LinkedIn) rate compensation 4.4, work-life balance 4.4, culture 4.2, and career opportunities 4.3. - **Impact**: Products reach 100M+ end-users; employees see a direct line from their work to end-user benefits. ## Sources 1. [microblink.com](https://microblink.com/) – Main website, product descriptions, press releases 2. [microblink.com/about](https://microblink.com/about/) – Company history and mission 3. [microblink.com/careers](https://microblink.com/about/careers/) – Careers page, values, open positions 4. [linkedin.com/company/microblink](https://www.linkedin.com/company/microblink) – Company details, employee count, financials, reviews 5. [job-boards.greenhouse.io/microblink](https://job-boards.greenhouse.io/microblink) – Open job listings 6. [apify.nyc3.digitaloceanspaces.com](https://apify.nyc3.digitaloceanspaces.com/) – Aggregated company data (revenue, funding, headcount) ## Other roles at Microblink - [Junior Data Annotation Associate](https://feeny.ai/job/junior-data-annotation-associate-microblink-zagreb-e8j6btkj5tjz) — Zagreb, Croatia - [Open Applications](https://feeny.ai/job/open-applications-microblink-united-states-europe-k000sh7xqnxk) — United States / Europe