---
title: 'Solutions Engineer [Pre and Post-Sales] - SMB at Attio'
canonical: 'https://feeny.ai/job/solutions-engineer-pre-and-post-sales-smb-attio-london-k309qv7sr9qz'
type: 'job'
last_seen: '2026-09-08'
---

# Solutions Engineer [Pre and Post-Sales] - SMB at Attio

- **Company:** Attio
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-30
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/attio/010b8206-5968-4a03-8052-d9339762f766

## Job description

Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.

We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.

If you want to do the best work of your career, this is the right place.

## ABOUT THE ROLE

Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.

We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.

## WHAT YOU'LL DO

- Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
- Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
- Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
- Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
- Gather client feedback and insights to contribute to the continuous improvement of the Attio product

## WHAT YOU'LL BRING

- Direct customer-facing experience deploying, selling, or managing complex products or services
- Customer-facing experience solving business problems with technology
- Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai http://Tray.ai, IFTTT, etc.
- Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
- Ability to work independently in an unstructured, fast paced, environment with shifting priorities

WHAT DOES THE HIRING PROCESS LOOK LIKE?

Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.

1. 30-minute introductory phone call with a member of our Talent team
2. 30-minute interview with our Head of Customer Success
3. 45-minute technical case interview
4. Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
5. 30-minute closing conversation with a member of our Executive Leadership Team
6. Offer stage

## About Attio

## Company Overview
- **One-liner**: Attio is an AI-native CRM platform that helps go-to-market teams build pipeline, automate workflows, and manage customer relationships with real-time data and autonomous agents.
- **Entity Type**: Private (Series B; $52M raised August 2025)
- **Headquarters**: London, United Kingdom
- **Founded**: 2019
- **Founders**: Adam Kingsley (CEO), Anne Zaragoza (CTO), Tom Wagner (VP of Sales) – note: LinkedIn also lists Nicolas Sharp as Founder and CEO, indicating a discrepancy. [attio.com](https://attio.com/) | [linkedin.com](https://uk.linkedin.com/company/attio)

## Core Business
- **Primary industry**: Software Development / Customer Relationship Management (CRM)
- **Target customers**: B2B; mid-market and enterprise go-to-market teams (Sales, Customer Success, Finance)
- **Mission**: To provide the revenue platform engineered for scale, where AI agents work alongside humans to capture every signal and move every deal forward.

## Products & Services
- **[Attio CRM Platform]**: A fully customizable, data-driven CRM with an adaptive data model, live customer context (Universal Context™), and AI-powered agents that automate lead capture, deal progression, renewal tracking, and reporting. Delivered as SaaS.
- **[Attio Agents]**: Autonomous revenue agents that execute playbooks (e.g., lead outreach at 2am, renewal alerts) and make over 1 million API calls per week. [attio.com](https://attio.com/)
- **[Data Enrichment]**: Built-in enrichment that learns from connected inboxes and calendars to populate records automatically.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: Annual Revenue of ~$15.5M (LinkedIn estimate) and Total Funding of $137.5M across 6 rounds. [linkedin.com](https://uk.linkedin.com/company/attio)
- **Notable Investors/Partners**: Series B included 5 investors; Series A (2023) had 3 investors. Specific names not listed in search results.
- **Growth Signals**: 150 employees (+87.2% YoY), 52,691 LinkedIn followers, 45 active job postings (+246% YoY), 1,000+ agents running concurrently, 100M MCP tool calls per month. [linkedin.com](https://uk.linkedin.com/company/attio) | [attio.com](https://attio.com/)

## Competitive Advantages
- **Universal Context™**: A single, live layer of customer data that every team and agent acts on, eliminating silos.
- **AI-Native Architecture**: Sub-50ms latency, millions of records, and built-in agents that operate 24/7 – differentiating from legacy CRMs like Salesforce or HubSpot.
- **Adaptive Data Model**: The CRM automatically structures itself around the user’s business processes from day one (via connected email/calendar).

## Strategic Focus
- Scaling the platform for enterprise customers and expanding the agent ecosystem.
- Deepening AI capabilities (autonomous agents, MCP tool calls) to reduce manual GTM work.
- Growing headcount across Engineering, Sales, Customer Success, and Product – with a particular emphasis on building out the US and European offices.

## Why Work Here
- **Culture**: Described as built for “the people who own the number” – ambitious, data-driven, and fast-moving.
- **Work Policy**: Hybrid – 3 days per week on-site at London HQ; remote options for roles in Portugal, Ireland, Germany, and other European countries; also hybrid in New York and San Francisco. [builtin.com](https://builtin.com/company/attio)
- **Perks**: Not explicitly detailed, but the company emphasizes security (ISO 27001, GDPR, CCPA) and a modern tech stack.
- **Engineering Culture**: Heavy investment in infrastructure (sub-50ms latency, millions of records), AI agents, and platform engineering. Open roles include Staff Product Engineer, Senior Platform Engineer, and Data Engineering Lead. [attio.com/careers](https://attio.com/careers)

## Sources
1. [attio.com](https://attio.com/)
2. [linkedin.com](https://uk.linkedin.com/company/attio)
3. [builtin.com](https://builtin.com/company/attio)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/attio)

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