---
title: 'Solutions Engineer at Riskified'
canonical: 'https://feeny.ai/job/solutions-engineer-riskified-melbourne-j465m27g0kq0'
type: 'job'
last_seen: '2026-11-01'
---

# Solutions Engineer at Riskified

- **Company:** Riskified
- **Location:** Melbourne, Australia
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-11-01
- **Apply:** https://www.riskified.com/careers/job-description/?gh_jid=8882903002

## Job description

## About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and [many more](https://www.riskified.com/customers/).

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

## About the Role

**This role will be based in Sydney**

At Riskified, we succeed when our merchants succeed. As a Solution Engineer in APAC, you'll play a key role in Riskified's growing product portfolio in the region, working closely with Sales and Account Management to bring new solutions to merchants across the region. You'll sell across our newer solutions, spot use cases and verticals where Riskified can add value, and turn early merchant conversations into repeatable plays for the wider team.This is a great entry point into Product Sales Specialist at Riskified: you'll build deep product knowledge, get hands-on with technical discovery and demos, and grow alongside a fast-expanding regional team.

## What You'll Be Doing

- Drive deal progression for Riskified's newer products on opportunities sourced by Account Executives and Account Managers, across new logos and the existing APAC merchant base.
- Partner with Account Executives and Account Managers to understand merchant needs and lead the product-specific portions of the sales cycle.
- Identify and qualify emerging use cases and new verticals, then help define the positioning, ideal customer profile and value story for each.
- Share ownership of a regional quota with your Sales counterparts, helping drive technical wins that turn into closed revenue.
- Deliver product demonstrations and answer technical questions from prospective and existing merchants.
- Design and run proofs of value and pilots for new products, defining success criteria up front and turning results into a path to contract and a reference story.
- Collaborate with Product and Engineering to relay merchant feedback and regional market requirements.
- Turn early wins into repeatable assets, including talk tracks, discovery guides, ROI frameworks and case studies, so the wider go-to-market team can scale them.
- Stay current on Riskified's expanding product portfolio and the broader payments/fraud landscape in the region.

## Qualifications

- 2-3 years of experience in a technical, customer-facing role such as Product Sales Specialist, Solutions Engineer, Sales Engineer, Technical Support, or Implementation, ideally touching ecommerce, payments, or fraud.
- Motivated by results and comfortable in a role with quota or performance-based compensation.
- Solid technical foundation, including comfort with APIs and the basics of web/ecommerce architecture; willingness to go deeper quickly.
- Strong communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
- A proactive, curious mindset — comfortable learning new products and asking good questions in ambiguous situations.
- Ability to manage multiple priorities across several merchant engagements at once.
- Fluency in English required; additional languages are a plus.
- Based in Australia, with willingness to travel occasionally for merchant and internal meetings.

In The News

[Reuters: General Atlantic-Backed Riskified is Valued at 4.3 BLN in NYSE Debut](https://www.reuters.com/technology/general-atlantic-backed-riskified-valued-43-bln-nyse-debut-2021-07-29/)

[FoxBusiness: Fraud Protection Platform 'Riskified' Begins Trading on NYSE](https://video.foxbusiness.com/v/6265718676001#sp=show-clips)

[Announcing Riskified's $165M Funding Round](https://www.riskified.com/blog/announcing-a-165-million-funding-round-for-riskified/)

[Fortune Magazine: 25 Best Workplaces in New York](http://fortune.com/2018/07/17/best-small-medium-workplaces-new-york/)

[Calcalist: Riskified is the Most Promising Startup](https://www.calcalistech.com/ctech/articles/0,7340,L-3761764,00.html?fbclid=IwAR36jxjJL4w3AKkMZLxrJ8l18myUn5RIyv1dDAVH2JOY2EXv3XmFa5pJ1rg)

[Inc Magazine: Best Workplaces](https://www.inc.com/best-workplaces-2019.html)

[Built In NYC: 100 Best Workplaces](https://www.builtinnyc.com/companies/best-places-to-work-nyc-2021)

[TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site](https://techcrunch.com/2018/06/19/riskified-prevents-fraud-on-your-favorite-e-commerce-site/)

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

## About Riskified

## Company Overview
- **One-liner**: AI-powered fraud prevention and risk intelligence platform that helps ecommerce merchants approve more orders, fight chargebacks, and stop policy abuse.
- **Entity Type**: Public (NYSE: RSKD)
- **Headquarters**: New York, NY, USA (also offices in Israel, Europe, APAC, LATAM)
- **Founded**: 2013
- **Founders**: Eido Gal (CEO & Chairman) and Assaf Feldman (CTO)

## Core Business
- **Primary industry**: Ecommerce fraud prevention, risk management, and chargeback mitigation.
- **Target customers**: Large ecommerce merchants and brands (B2B, Enterprise) – including Booking.com, Gucci, and GoPro.
- **Mission**: To empower businesses to unleash ecommerce growth by outsmarting risk, making ecommerce safe, accessible, and frictionless.

## Products & Services
- **Chargeback Guarantee**: Guarantees fraud chargeback liability is shifted to Riskified; uses ML to approve orders that might otherwise be declined.
- **Dispute Resolve**: Simplifies chargeback management through a single smart platform.
- **Policy Protect**: Prevents refund, promo, and reseller abuse while maintaining a consumer-friendly experience.
- **Adaptive Checkout**: Dynamically adjusts the shopping journey per customer to maximize conversion.
- **Account Secure**: Blocks account takeover attacks and protects consumer accounts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided materials (publicly traded on NYSE; latest figures available via SEC filings).
- **Key Metric**: Public company (NYSE: RSKD); annual revenue is available in quarterly filings but not cited in search results.
- **Notable Investors/Partners**: Customer logos include Booking.com, Gucci, GoPro; merchant brands from 3 of the top 10 largest ecommerce merchants.
- **Growth Signals**: Named to Globes and Statista’s Israel’s Fastest Growing Companies; earned Fortune “Best Workplaces in New York” multiple years (2021–2024); TrustRadius “Top Rated” awards.

## Competitive Advantages
- **AI/ML moat**: Machine learning models with custom-engineered features and advanced identity/linkage intelligence claim 2–3× stronger fraud and abuse detection.
- **Guaranteed performance**: Chargeback Guarantee shifts liability, letting merchants confidently approve more orders.
- **Network effect**: Global merchant data network improves model accuracy for every client.
- **Comprehensive lifecycle coverage**: Products span login, checkout, and post-purchase (disputes, returns/abuse).

## Strategic Focus
- **Product expansion**: Broadening from core chargeback prevention into account security, policy abuse, and adaptive checkout to protect the entire customer journey.
- **Growth on public markets**: As a listed company, focus on scaling revenue, expanding into new geographies (APAC, LATAM), and deepening partnerships with enterprise brands.
- **AI innovation**: Continuous investment in machine learning and large-scale data processing to stay ahead of fraud tactics.

## Why Work Here
- **Culture**: Described as collaborative, transparent, and autonomous – “genuine, helpful, collaborative, approachable people.” Open workspace where founders are accessible.
- **Remote/hybrid policy**: Global offices in US, Israel, Europe, APAC, LATAM; specific work-from-home policy not detailed, but in-office perks and team events suggest a hybrid or office-centric model.
- **Perks & benefits**: Equity for all employees, 401(k) with matching (immediate vesting), medical/dental/vision from day one, pension (Keren Hishtalmut), commuter benefits, fully stocked kitchens, catered lunches, yoga/pilates/soccer, company events.
- **Professional development**: Global onboarding, role-based courses, skills training, volunteering opportunities.
- **Recognition**: Certified Great Place to Work (83% of employees say it’s a great place to work vs. 57% typical U.S. company); featured on Fortune Best Workplaces lists for New York (2021–2024).

## Sources
1. [Riskified.com](https://www.riskified.com/) – Main product page
2. [Riskified Careers](https://www.riskified.com/careers/) – Job openings, culture, and benefits
3. [Riskified About](https://www.riskified.com/about/) – Company story, mission, leadership
4. [Great Place To Work](https://www.greatplacetowork.com/certified-company/7008360) – Certification and employee survey data
5. [LinkedIn](https://www.linkedin.com/company/riskified) – Company description

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