---
title: 'Solutions Engineer at Rivia'
canonical: 'https://feeny.ai/job/solutions-engineer-rivia-zurich-ddqtby0px6dh'
type: 'job'
last_seen: '2026-09-05'
---

# Solutions Engineer at Rivia

- **Company:** Rivia
- **Location:** Zurich, Switzerland
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-02
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/rivia/am9icG9zdDof6MJ4vmuPV5jEc_B9L29E

## Job description

## About Rivia

[Rivia](http://rivia.com/) is a technology company building a data engine that powers the future of clinical trial intelligence. Rivia was founded on the belief that new drugs can be brought to market more successfully with a fraction of today's capital.

Biotechs are the source of most therapeutic innovation, yet clinical development is constantly constrained by fragmented data and outdated tooling. Rivia unifies clinical trial data at scale through a core engine built as a reusable intelligence layer, comprising hundreds of configurations and trial-specific logic, independent of source structure. This vertical stack of data engine, workflows, and agents creates a distinct advantage in how trials are operated.

Over the past two years, European and US based biotechs running global clinical trials on Rivia have demonstrated measurable impact, from earlier understanding of therapeutic potential to significantly more efficient trial execution. In March 2026, Rivia raised its $15M Series A led by Earlybird Venture Capital.

Rivia’s ambition is to become the standard infrastructure for modern drug development, transforming how trials are executed end-to-end.

## About Customer Success Team

At Rivia, our Customer Success team plays a crucial role in navigating clinical trials and integrating our advanced technology into Biotechs processes. We are dedicated to ensuring that our clients achieve their goals and extract the fullest value from our platform. By fostering strong relationships, offering expert advice, and delivering unwavering support, we drive high levels of customer satisfaction and retention. Our commitment to understanding and addressing client needs guarantees a smooth and rewarding experience with Rivia. Joining our team means making a substantial impact on a fast-growing startup and Biotech innovation at large, with ample opportunities for professional growth and career advancement.

## The Role

We are seeking a highly motivated and versatile Solutions Engineer to join our dynamic team in Zürich. This role is integral to both our technical operations and customer engagement, requiring a blend of scientific acumen and interpersonal skills. You will be responsible for understanding client needs, facilitating smooth integration of our platform, and contributing to the development of new features and enhancements.

Working Model: Rivia offers an in-office collaborative culture. This role is based on-site in our Zürich office.

What Excites You

- A collaborative startup where your work has a direct impact on our customers and the team.
- A fast-paced environment where you can leverage your technical and interpersonal skills.
- Playing a pivotal role in client success and satisfaction.

## Responsibilities

- Collaborate with our team to understand clinical trial assessment and monitoring needs, data integration requirements, and customer needs.
- Utilize Rivia's heuristic-based approach to generate data integration code, mapping third-party vendor data sources to Rivia’s database.
- Lead customer onboarding processes, set up dashboards, and ensure the smooth integration of client teams into the Rivia platform.
- Manage client accounts, providing ongoing support and ensuring satisfaction.
- Work closely with software engineers to contribute to the development of new platform features and enhancements.
- Troubleshoot and optimize data integration pipelines for accuracy and reliability.
- Engage in business development tasks, including identifying new opportunities and contributing to strategic planning.
- Contribute to integration documentation and knowledge sharing to enhance the team's capabilities.

What Excites Us

- Prior experience working in biotech/pharma industry
- Bachelor's degree in Biomedical Engineering, Computer Science, Data Science, Life Sciences or equivalent experience.
- Strong problem-solving skills and attention to detail.
- Great agency and proactive mindset with an ability to work both independently and as part of a collaborative team environment.
- Excellent communication and presentation skills.
- Passion for technology and a desire to contribute to the growth of a dynamic startup.

Bonus Points:

- Experience in a technical support or solutions specialist role, preferably within the biopharma or healthcare sectors.
- Proficiency in at least one programming language and data manipulation tools, such as Python, R, SQL, Java, or similar.
- Familiarity with CDISC SDTM and other clinical data standards (e.g., FHIR, ICD, MedDRA, ATC, WHODrug, LOINC).

## Our Values

At Rivia, we are committed to excellence, continuous learning, and the success of both our customers and our team. If you are driven to exceed targets, eager to shape the future of clinical trials, and passionate about making a meaningful difference in the biotech industry, Rivia is the place for you.

- In it to Win it: Approach every challenge with determination, resilience, and a drive, aiming for the best outcomes and solutions.
- Embrace change: We see change as an opportunity for growth, innovation, and improvement, continuously evolving to stay one step ahead
- Why not?: Asking why not, instead of why, allows us to show our curiosity, allowing us to challenge assumptions and explore new possibilities.
- Find the gap: We are curious and we proactively approach identifying opportunities and solving problems before they arise.
- Collective accountability: We are one team, on one mission and we are committed to shared responsibilities and mutual support, enabling trust and collaboration.
- Value-add solutions: Know better. Act better. We are dedicated to delivering meaningful and impactful results.

## About Rivia

## Company Overview
- **One-liner**: Rivia builds a unified intelligence layer for clinical trials, using AI agents to transform fragmented trial data into structured, actionable insights for biotechs and pharmaceutical companies.
- **Entity Type**: Private (Series A)
- **Headquarters**: Zurich, Switzerland
- **Founded**: 2022
- **Founders**: Erik Scalfaro (CEO), Tiago Kieliger (CTO), Henk Streefkerk (Chief Medical Officer)

## Core Business
- **Primary industry**: Healthcare IT / Clinical Trial Intelligence
- **Target customers**: Biotech and pharmaceutical companies running clinical trials (B2B, Enterprise)
- **Mission or purpose statement**: To be the leading unified clinical trial data platform, driving therapeutic innovation through the power of technology. The company’s vision is to help bring new therapies to market at a fraction of today’s cost.

## Products & Services
- **Rivia Core Intelligence Layer**: Unifies fragmented clinical trial data from any vendor or file into a single, structured foundation mapped to protocol logic, visits, and endpoints. Serves as the base for all workflows and agents. [rivia.com](https://www.rivia.com/)
- **Rivia Detect (Agentic Data Quality)**: AI agents that continuously run clinical checks across all data, cluster issues into root causes, propose corrective actions, and automate resolution workflows (e.g., drafting queries, preparing site communication). [rivia.com](https://www.rivia.com/)
- **Rivia Spark (Visual Intelligence)**: A natural-language interface that transforms user questions into dynamic graphs and cohorts, enabling instant data exploration. [rivia.com](https://www.rivia.com/)
- **Rivia Spark Patient Profile Assistant**: An AI-powered conversational agent embedded in the Patient Profile to answer questions about individual patients regarding adverse events, biomarkers, visits, and trends. [rivia.com](https://www.rivia.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metrics**:
    - **Total Funding**: $18.2M ([linkedin.com](https://linkedin.com/company/rivia-sa))
        - Series A (March 2026): $15M led by Earlybird Venture Capital
        - Seed Round (June 2024): $3.2M led by Speedinvest
- **Notable Investors/Partners**: Earlybird Venture Capital (Lead, Series A), Speedinvest (Lead, Seed)
- **Growth Signals**: Headcount grew 66.7% year-over-year to 22 employees, with a 500% increase in job postings year-over-year. The platform has been adopted by European and US biotechs running global clinical trials, demonstrating measurable impact in trial execution efficiency and therapeutic understanding.

## Competitive Advantages
- **Unified data layer**: Rivia’s platform ingests data from any vendor or file format, harmonizing it into reusable, trial-specific models—solving a major fragmentation problem in clinical trials.
- **Agentic AI**: The platform deploys specialized AI agents for data quality, visual intelligence, and patient profiling, moving beyond simple dashboards to autonomous workflow execution.
- **Speed of deployment**: Rivia claims customers can go live in under 20 days by leveraging existing data access methods and automated integration. [rivia.com](https://www.rivia.com/)
- **Deep domain expertise**: Founded by a team combining technical and medical expertise (CEO, CTO, and Chief Medical Officer), giving the product credibility in a highly regulated industry.

## Strategic Focus
- **Scaling the platform**: Growing the team across engineering, AI, sales, and people functions to expand product capabilities and customer reach.
- **Embedding intelligence**: Continuing to develop and refine AI agents that operate across the entire clinical trial lifecycle.
- **Expanding market presence**: Building on existing traction with European and US biotechs to capture a larger share of the clinical trial software market.

## Why Work Here
- **Impactful mission**: Employees are directly involved in accelerating the development of new therapies and getting better treatments to patients faster. [rivia.com](https://www.rivia.com/careers)
- **Culture of ownership and collaboration**: Employee testimonials highlight growth, ownership, and a collaborative environment that encourages continuous learning and innovation. [rivia.com](https://www.rivia.com/careers)
- **Fast-growing startup**: With 66.7% headcount growth, 500% growth in job postings, and a recent $15M Series A, the company is in a strong growth phase.
- **Work policy**: Hybrid model, with primary offices in Zurich, Switzerland, and a smaller presence in Blandford, Massachusetts. Typical time on-site is expected. [builtin.com](https://builtin.com/company/rivia)
- **Open roles (as of recent data)**: Senior Frontend (Full-stack) Engineer, Senior AI Engineer, Quality Assurance (Compliance) Manager, Head of People, Account Executive, Senior Backend (Full-stack) Engineer, and Solutions Engineer. [linkedin.com](https://linkedin.com/company/rivia-sa)

## Sources
1. [rivia.com](https://www.rivia.com/)
2. [rivia.com/about](https://www.rivia.com/about)
3. [rivia.com/careers](https://www.rivia.com/careers)
4. [builtin.com](https://builtin.com/company/rivia)
5. [linkedin.com](https://linkedin.com/company/rivia-sa)
6. [jobs.gem.com/rivia](https://jobs.gem.com/rivia)

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