--- title: 'Solutions Engineer at Sana' canonical: 'https://feeny.ai/job/solutions-engineer-sana-new-york-ykg8hn030dy5' type: 'job' last_seen: '2026-09-09' --- # Solutions Engineer at Sana - **Company:** Sana - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-01-05 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/sana-roles/5bc6ac55-783e-445f-845c-10477b134427 ## Job description ## About Sana Sana is an AI lab building superintelligence for work. We believe organizations can accomplish their missions faster when teams can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI. As part of Workday, we are committed to building AI that augments people - not replaces them. We bring this mission to life through two products. Sana Agents provide a seamless way to access all your company’s apps, knowledge, and data, enabling AI agents to do real work so teams can process and act on information at unprecedented scale. Sana Learn is an AI-powered learning hub that combines the simplicity of a modern learning platform with intelligent features like an AI tutor, automated content generation, and interactive apps, making knowledge not just accessible but actionable. We’re a talent-dense, product-obsessed team of engineers and designers from companies like Google, Spotify, Apple, and Databricks, united by deep technical excellence and rapid iteration. Our tools already help over a million people learn and work better across hundreds of leading enterprises - and we’re just getting started. ## About the Role You will play a pivotal role in bridging the gap between our product development and client-facing teams in either of our two core products: Sana Agents and Sana Learn. You will partner with some of the world’s most forward-thinking organizations to design, validate, and implement solutions that transform how their people work and learn. On the Sana Agents side, you’ll help customers operationalize agentic AI for work by connecting systems, designing workflows, and demonstrating how intelligent agents can search, reason, and act across a company’s knowledge and tools. On the Sana Learn side, you’ll work with L&D, HR, and business leaders to design modern learning ecosystems: from AI-powered authoring to enterprise-grade learning programs, analytics, and integrations. As Sana Agents’ and Sana Learn’s footprint expands through an increasing client base and user adoption, your role will likely evolve to include coaching and onboarding additional solution engineers, scaling the solutions you’ve designed and implemented, and creating and iterating on the playbooks required to make Sana solutions succeed at scale. ## What you’ll do - Become a product expert and provide dedicated technical support during pre-sales and implementation phases, ensuring that client queries are addressed promptly, accurately, and completely. - Engage directly with technical stakeholders, especially large enterprises, to build trust and credibility by demonstrating deep technical knowledge around Sana products, the ecosystem with which we integrate, generative AI, and enterprise security - Collaborate closely with product managers and engineers to stay updated on the latest product developments and ensure seamless communication between teams. - Address complex technical issues that arise during sales and deployment, ensuring that solutions are implemented efficiently and effectively. - Identify and implement process improvements to enhance the efficiency of the sales and deployment processes. What will help you thrive - A strong technical background with experience in software engineering, systems engineering, solutions engineering, or a related field. - Proven experience in a client-facing technical role, preferably within the tech industry. - Excellent problem-solving skills with the ability to address complex technical issues quickly and effectively. - Strong verbal and written communication skills and can explain technical concepts to both technical and non-technical stakeholders. - Working collaboratively with cross-functional teams, including product managers, engineers, and sales teams. - A self-starter mindset, meaning you can proactively identify issues and opportunities and tackle them without being told to do so. - Ability to turn ambiguity into scalable processes, documentation, and systems Our tech stack We build on a simple modern stack optimized for both humans and AI. - Backend: TypeScript, Kotlin, Node.js - Frontend: TypeScript, React, Tailwind - Databases: Postgres, Redis - Cloud infra: GCP/Kubernetes/Terraform ## What we offer - Help shape AI's future alongside brilliant minds from Google, Apple, Spotify, Notion, Slack, Databricks, and BCG. - Competitive salary complemented with a competitive RSU program. - Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders. - Work with talented teammates across 5+ countries, and global customers, from our beautiful office in Stockholm, London and New York. ## About Sana ## Company Overview - **One-liner**: Sana builds an AI-native enterprise platform that combines knowledge search, learning, and agentic automation to augment human intelligence at work. - **Entity Type**: Private (subsidiary of Workday, Inc. – acquired in September 2025 for ~$1.1 billion) - **Headquarters**: Stockholm, Sweden (with offices in London, UK and New York, NY, USA) - **Founded**: 2016 - **Founders**: Joel Hellermark (CEO) ## Core Business - **Primary industry**: Enterprise AI / Knowledge Management / Learning & Development - **Target customers**: B2B – mid-market to enterprise organizations (e.g., Merck, Polestar, global manufacturers and fintechs) - **Mission statement**: “Empower everyone to solve the world’s most important problems faster by transforming how organizations learn and access knowledge.” ## Products & Services - **Sana Learn**: AI-native learning platform that combines LMS, LXP, authoring tool, and virtual classroom. Features AI-generated courses, personalized tutoring agents, and content creation that reduces creation time from months to hours. - **Sana Agents**: A no-code agent builder that lets users create AI agents to automate repetitive tasks, search across company data sources (Workday, Google Drive, SharePoint, Office365), and execute workflows end-to-end. Includes proactive insights and document generation. - Both products are now part of Workday’s ecosystem and continue to be developed independently. ## Market Standing - **Valuation**: Acquired by Workday for approximately $1.1 billion (September 2025). Prior to acquisition, total funding was $137.1 million. - **Key Metric**: Pre-acquisition annual revenue was SEK 23.0 million (~$2.1M) – this figure is likely outdated given rapid growth and the acquisition. - **Notable Investors/Partners**: New Enterprise Associates (led Series C), EQT Ventures (led Series A), Sven Hagströmer (seed). Now fully owned by Workday. - **Growth Signals**: Headcount grew 64.4% YoY to 284 employees. Served over 1 million users across hundreds of enterprises. Customer outcomes: 275% increase in learning engagement for an EV manufacturer, 95% time savings for a manufacturer using agents, 90% productivity gains for an industrial tech company. ## Competitive Advantages - **AI-native design**: Built from the ground up for AI, not bolted on. Combines search, learning, and automation in one platform. - **Beautiful user experience**: Consistently rated 4.9/5.0 on product reviews and employer reviews. - **Talent density**: Known for hiring exceptional people from top consultancies (McKinsey, BCG, Bain) and tech companies (Google, Spotify, Klarna). - **Workday integration**: Unmatched access to Workday’s data on people, money, and organizational context, enabling hyper-personalized and proactive AI. ## Strategic Focus - **Post-acquisition**: Powering Workday’s “new front door for work” – a personalized, proactive employee experience. Accelerating product development and scaling to 75 million Workday users. - **Continued standalone growth**: Sana Learn and Sana Agents will remain as separate products, with increased resources for innovation and customer scale. - **Key priorities**: Deepening AI agent capabilities, expanding learning personalization, and enabling internal mobility and reskilling. ## Why Work Here - **Culture**: Described as “do your life’s work” – a high-autonomy, high-expectation environment modeled after Bell Labs. Values: extreme talent density, curiosity, speed, joy, and caring more than seems reasonable. - **Remote/Hybrid Policy**: Offices in Stockholm, London, and New York. Likely hybrid based on office presence; specific policy not stated but offices are central. - **Perks**: Employer rating 4.9/5.0 (culture: 4.9, career: 4.8, compensation: 4.4). Strong emphasis on learning, feedback, and meaningful work. Open positions include Design Engineer, Engagement Manager, GTM roles, and more. - **Notable**: Recently acquired by Workday, providing stability, resources, and the opportunity to impact millions of users. High talent density with peers from BCG, McKinsey, Spotify, Google. ## Sources 1. [Sana Labs](https://sanalabs.com/) 2. [Sana Careers](https://sanalabs.com/careers) 3. [Sana About](https://sanalabs.com/about) 4. [LinkedIn – Sana](https://www.linkedin.com/company/sana-labs) 5. [Workday Newsroom – Acquisition Announcement](https://newsroom.workday.com/2025-09-16-Workday-Signs-Definitive-Agreement-to-Acquire-Sana) ## Other roles at Sana - [Marketing Manager (NYC)](https://feeny.ai/job/marketing-manager-nyc-sana-new-york-26st6nh4fety) — New York, NY - [Growth Marketing](https://feeny.ai/job/growth-marketing-sana-stockholm-grpph26vftzc) — Stockholm, Sweden - [AI Engineer (Agents)](https://feeny.ai/job/ai-engineer-agents-sana-stockholm-qzdxq1ch92rn) — Stockholm, Sweden - [Frontend Infra Engineer](https://feeny.ai/job/frontend-infra-engineer-sana-stockholm-91ac816fnk0v) — Stockholm, Sweden - [Fullstack Product Engineer (Learn & Agents)](https://feeny.ai/job/fullstack-product-engineer-learn-agents-sana-stockholm-njagezxfgfq9) — Stockholm, Sweden - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-sana-london-fvgqjk35w039) — London, United Kingdom - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-sana-stockholm-gtznatkengtx) — Stockholm, Sweden - [Senior Platform Engineer (Learn & Agents)](https://feeny.ai/job/senior-platform-engineer-learn-agents-sana-stockholm-mvjzxvcbkhza) — Stockholm, Sweden - [Senior Backend Engineer (Core, Agents, Learn)](https://feeny.ai/job/senior-backend-engineer-core-agents-learn-sana-stockholm-dyka3gjjgnxx) — Stockholm, Sweden - [QA Engineer (Agents)](https://feeny.ai/job/qa-engineer-agents-sana-stockholm-229vdm2h0tj1) — Stockholm, Sweden