---
title: 'Solutions Engineer, Service Provider - EMEA at Kentik'
canonical: 'https://feeny.ai/job/solutions-engineer-service-provider-emea-kentik-emea-wmfekj2pw8h3'
type: 'job'
last_seen: '2026-09-04'
---

# Solutions Engineer, Service Provider - EMEA at Kentik

- **Company:** Kentik
- **Location:** EMEA
- **Work type:** remote
- **Posted:** 2026-07-17
- **Last confirmed live:** 2026-09-04
- **Apply:** https://www.kentik.com/careers/jobs/4716196005/?gh_jid=4716196005

## Job description

## Who we are

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

## What we do

Do you love helping customers implement innovative solutions and solve technical problems? Do you have a passion for learning about the latest technologies? Do you have a knack for helping customers understand the unique business value that a technical solution provides? Are you ready to bring a combination of technical skills, business acumen, and a do-whatever-it-takes attitude to help customers successfully leverage the Kentik solution to transform their businesses?

Kentik is looking for a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market. This is an excellent opportunity to join one of Kentik’s most important technical teams, work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space. Solution Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our customers.

## What you'll do

- Manage all technical aspects of the sales journey including product demonstration, proof of concept, and feature requests
- Respond to RFIs, RFPs, and RFQs
- Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
- Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
- In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers
- integrate with their own in-house tools and systems
- Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
- Attend trade shows, conferences, and meetups
- Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers

## What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

- 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
- Must be located in EMEA region
- Fluent in English, with excellent written and verbal communication skills
- Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
- Experience managing Cisco/Juniper routers and Linux servers
- Strong understanding of network and application protocols (e.g. Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their use for infrastructure design and operations
- Understanding of DDoS attacks and basic mitigation methods

Nice to haves:

- Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier networks.
- Background or product interest in security, performance, monitoring, and/or infrastructure space
- Scripting proficiency in Python, Bash, Ansible, or Perl
- Basic database and/or SQL experience
- Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus
- In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)
- Early member of a sales team at a hyper-growth startup

Come work with us

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.

We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com.

Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote

## About Kentik

## Company Overview
- **One-liner**: Kentik is a network intelligence platform that provides observability, monitoring, and anomaly detection for modern infrastructure teams.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2014 (originally as CloudHelix, renamed to Kentik in 2015)
- **Founders**: Avi Freedman, Ian Applegate, Ian Pye, Justin Biegel

## Core Business
- **Primary industry**: Network observability, network monitoring, and cybersecurity (anomaly detection)
- **Target customers**: Enterprise and SMB infrastructure teams, including NOC, DevOps, and security teams; heavily used by AI companies and large-scale network operators
- **Mission or purpose statement**: “Make life awesome for people building and running the connected world.”

## Products & Services
- **Kentik Network Intelligence Platform (SaaS)**: A cloud-based platform that ingests NetFlow, sFlow, IPFIX, and other network telemetry data to provide real-time visibility, performance monitoring, cost optimization, and security analytics across data center, cloud, and internet environments.
- **Kentik AI**: An AI-powered assistant that helps quickly troubleshoot network issues, reduce mean time to resolution (MTTR), and automate root cause analysis.
- **DDoS Detection & Mitigation**: Built-in anomaly detection for identifying and responding to distributed denial-of-service attacks.
- **Peering & Traffic Cost Analysis**: Tools to optimize internet transit costs and peering arrangements.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total funding amount not disclosed in the search results; however, the company is backed by notable venture firms (see below).
- **Notable Investors/Partners**: Third Point Ventures, as well as individual investors such as Jamie Barnett (Managing Partner, Third Point Ventures) and Robert Schwartz. Partners include major cloud providers and enterprise tools (Slack integration, etc.).
- **Growth Signals**: 
  - “8 out of 10 of the world’s largest enterprise AI companies use Kentik.”
  - Claims 400% faster troubleshooting and $4M saved annually per case study.
  - Home to Doug Madory’s internet routing analysis practice (previously at Renesys/Dyn/Oracle) – a key talent acquisition.
  - Active hiring: 9 open positions on LinkedIn as of the search date.

## Competitive Advantages
- **Purpose-built data engine**: Based on a clustered datastore modeled on Google’s Dremel, enabling high-scale, low-latency analysis of network telemetry.
- **Deep expertise**: Founded by network operators who built parts of the global internet; employs leading internet routing analysts.
- **Unified observability**: Covers data center, cloud, and internet-edge visibility in a single platform, reducing tool sprawl.
- **AI-native**: Kentik AI integrated directly into the platform to accelerate troubleshooting.

## Strategic Focus
- Expanding AI-powered automation and self-service troubleshooting for non-specialist teams (support, NOC, app teams).
- Deepening integrations with cloud providers and IT service management tools.
- Growing enterprise and AI infrastructure customer base.

## Why Work Here
- **Culture**: Remote-first (work from where you are) with a strong emphasis on autonomy and making an impact. The company describes itself as “built by nerds/experts” and values bringing your “full self, quirks and all.”
- **Remote/Hybrid Policy**: Fully remote environment; office in San Francisco but distributed team.
- **Benefits** (from careers page):
  - 100% employer-paid health, dental, and vision for U.S. employees and dependents.
  - Employer-funded health reimbursement account and monthly wellness stipend.
  - Employer-paid short- and long-term disability, paid parental/family/medical leave.
  - Open PTO, quarterly wellness day, and all public holidays.
  - Home office reimbursement plus monthly phone/internet stipend.
  - 401(k) with charitable donation matching.
- **Engineering Culture**: Focus on solving complex network problems at scale; use of modern tech stack (KDE storage, platform engineering). Recent job postings include Sr Staff Backend Engineer, Staff SRE, and Sr Product Manager.

## Sources
1. [kentik.com](https://www.kentik.com/)
2. [kentik.com/careers](https://www.kentik.com/careers/)
3. [kentik.com/company](https://www.kentik.com/company/)
4. [en.wikipedia.org](https://en.wikipedia.org/wiki/Kentik)
5. [linkedin.com/company/kentik](https://www.linkedin.com/company/kentik)

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