---
title: 'Solutions Engineer at SPINS'
canonical: 'https://feeny.ai/job/solutions-engineer-spins-chicago-3t8ftkpvvx62'
type: 'job'
last_seen: '2026-10-15'
---

# Solutions Engineer at SPINS

- **Company:** SPINS
- **Location:** Chicago, IL
- **Work type:** remote
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-15
- **Apply:** https://www.spins.com/work-at-spins/?gh_jid=8234332

## Job description

## Who We Are

For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.

Solutions Engineer

Our Solutions Engineers ensure that customers successfully implement and leverage SPINS data and solutions. In this role, you will partner with customers to create an environment within our app and data feed that is customized to their business goals. Job Duties and Responsibilities

- Partner with customer account teams to support Retail, CPG, and partner accounts
- Independently manage all technical aspects of client implementation, onboarding, and issue resolution
- Assist customers in maximizing the value of our data and services
- Perform data analysis, reporting, and troubleshooting to address business needs
- Develop and improve internal tools, workflows, and processes
- Assess and triage issues within our applications and data feed

Essential Functions

- Advanced SQL skills, including query creation and optimization, joins, aggregations, and troubleshooting data issues
- Ability to communicate clearly and effectively with customers about their business questions and expectations
- Experienced in analyzing complex data sets and presenting findings to clients
- Understanding of the CPG and Retail landscape and a deep desire to deliver insights to our customers
- Results-focused, and able to effectively manage multiple CPG and Retailer relationships with complex, time-sensitive projects
- Act as a senior business partner to Customer Success and Sales teams
- Desire to learn new technologies and continuously refine and improve existing processes
- Experience with Tableau, Snowflake or other Business Intelligence (BI) tools is a plus

Education and Experience

- Bachelor's degree in Computer Science, Information Systems, Engineering, Data Analytics, Business Analytics, Mathematics, Statistics, or a related field preferred
- Equivalent combination of education, training, and relevant work experience will be considered
- 3-5+ years of experience in a technical, client-facing, data analytics, solutions engineering, business intelligence, consulting, or customer success role
- Proven success as a self-driven contributor in a fast-moving and highly collaborative environment
- Experience working in a remote or hybrid setting is preferred

Physical Requirements

- This role requires regular use of a computer and participation in both virtual and occasional in-person meetings.
- Ability to travel to customer or company locations up to 10% based on business needs.

Hiring Range: $85k/yr – $105k/yr

Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-AO1 #LI-Hybrid What SPINS Offers

We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down!  While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.

- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.

The SPINS Way

- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.

For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy [here](https://www.spins.com/privacy-policy-2/#:~:text=We%20limit%20access%20to%20your,at%20privacy%40spins.com.).

## About SPINS

## Company Overview
- **One-liner**: SPINS is a wellness-focused data and technology company that provides analytics, product intelligence, and retail activation solutions for the natural products industry.
- **Entity Type**: Private
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 1997
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Consumer packaged goods (CPG) data analytics, retail technology, and market intelligence
- **Target customers**: B2B — retailers (conventional, natural, specialty, and eCommerce), CPG brands, and their partners
- **Mission**: To provide a source of truth and transparency so values-oriented consumers can connect with innovation they need; to promote health and wellness throughout the world by connecting shopper values to product innovation.

## Products & Services
- **SPINS Product Intelligence**: A database that translates product data into attributes (claims, certifications, positioning, computed data) to give the fullest view into what’s driving growth in-market.
- **SPINS Point-of-Sale (POS) Data**: Cross-channel visibility across conventional, natural, regional, specialty, and eCommerce retail data to identify growth drivers, eliminate blindspots, and benchmark against competitors.
- **SPINS Liftoff**: A full-service market intelligence platform designed as a partnership to help brands scale from kitchen startup to category captain, including support for getting on shelf at retailers like Kroger.
- **MikMak (acquired)**: An omnichannel activation and shopper engagement platform that expands SPINS’ capabilities into digital activation and eCommerce enablement.

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metric**: Not publicly disclosed (revenue not published); company has been operating for over 25 years and is a recognized leader in natural products data
- **Notable Investors/Partners**: Not publicly disclosed; key retail partners include Kroger and other major conventional, natural, and specialty retailers
- **Growth Signals**: Acquired MikMak in 2024 to expand into shopper engagement and omnichannel activation; continues to grow its data coverage across conventional, eCommerce, and natural channels; named a "Best Place to Work" year after year

## Competitive Advantages
- **Exclusive retail partnerships**: SPINS is the only provider that aligns natural, regional, conventional, and specialty retail data into a singular view, giving it unique cross-channel visibility.
- **Deep product attribute taxonomy**: The most granular product data in market, translating every attribute dimension across claims, certifications, positioning, and computed data into a common language for the industry.
- **Long-standing industry authority**: Over 25 years as the advocate and data backbone for the Natural Products Industry, creating the standard language used across the ecosystem.

## Strategic Focus
- **Omnichannel expansion**: Integrating the MikMak acquisition to bridge data insights with shopper engagement and digital activation.
- **Retail partnership growth**: Continuing to expand data coverage across conventional, eCommerce, and specialty channels.
- **Brand and retailer enablement**: Helping brands scale from kitchen startups to category captains through platforms like SPINS Liftoff.
- **Values-driven innovation**: Aligning product innovation with evolving consumer values (health, wellness, sustainability, transparency).

## Why Work Here
- **Culture**: Described as inclusive, collaborative, and focused on making a positive impact. Employees are empowered to live values of health & wellness.
- **Work model**: Hybrid workspace (combination of remote and on-site); some roles are fully remote, others are in-office at the Chicago HQ or Montreal office.
- **DE&I**: Strong commitment to diversity, equity, and inclusion with Employee Resource Groups (ERGs) and a TEC (Teach, Engage, Connect) initiative.
- **Professional development**: One-on-one coaching, mentorship program, online learning platform, and in-person workshops.
- **Perks**: Generous PTO, 401K, health insurance, paternal leave, Summer Fridays, sabbatical, volunteer hours, wellness days, on-site gym access, massages, yoga classes, free snacks and drinks, commuter benefits, pet insurance, mobile phone discount, and employee discounts.
- **Recognition**: Named a "Best Place to Work" year after year.
- **Tech stack**: Engineering teams work with Big Data, Hadoop, Hive, PostgreSQL, MySQL, Google Analytics, and HubSpot.

## Sources
1. [spins.com](https://www.spins.com/)
2. [spins.com/about](https://www.spins.com/about/)
3. [spins.com/careers](https://www.spins.com/careers/)
4. [builtin.com/company/spins](https://builtin.com/company/spins)

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