---
title: 'Solutions Engineer at Superside'
canonical: 'https://feeny.ai/job/solutions-engineer-superside-toronto-19cw3ms8zapf'
type: 'job'
last_seen: '2026-11-02'
---

# Solutions Engineer at Superside

- **Company:** Superside
- **Location:** Toronto, Canada
- **Work type:** remote
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.lever.co/superside/67c7a33f-b655-4c8a-b2e1-c9958231f35b

## Job description

Superside is hiring a Solutions Engineer to be the technical partner to our Account Executives and Account Managers before a deal closes. You’ll find out what a client really needs, work out what is technically possible, and design the solution that delivers it, whether the answer is using our creative services team, an AI system, or both.

You start from the customer’s problem, not the product. You understand how this work gets built, you’ve built something yourself, and you can explain how a solution you propose would work across our systems and services with credibility. You’ll report to the Head of FDE and work closely with AEs, AMs, AI Deployment Strategists, engineering, and Product.

What You’ll Do:

- Join discovery calls with Account Executives and Account Managers to find the real business problem behind a client’s request.

- Decide whether the answer is creative talent, a system, or both, and match it to our product portfolio, services, and AI tooling partners.

- Design the solution architecture, then scope, price, and write the proposal for systems deals, with engineering and studio input.

- Take every systems deal through the systems review before engineers are assigned.

- Hand sold work to AI Deployment Strategists for delivery, with clear briefs to engineering and studio teams.

- Stay close to larger enterprise accounts after the sale as the leadership voice of the original deal.

- Spot needs that keep recurring and that our portfolio doesn’t cover, and feed them into the product roadmap review.

- Build reusable sales assets (discovery guides, scoping and pricing templates, proposal modules) and run enablement sessions so AEs and AMs can spot and qualify systems opportunities on their own.

What You’ll Need To Succeed:

- 3+ years in a client-facing role, such as solutions engineering, technical sales, consulting, product, or forward deployed engineering.

- Strong consultative selling skills and real customer empathy: you dig into a customer’s needs, problems, and systems before you propose anything.

- Hands-on experience with agentic software development: you’ve built an agent or a common workflow yourself. You don’t need to be a software engineer.

- Ability to map out the solution and match available tools to customer problems.

- A customer-facing or sales background combined with technical depth: you can speak credibly about what the client needs and how it gets delivered.

- Experience pricing and scoping deals under real timelines, and working with sales, product, and engineering teams.

- High agency: you take ownership and figure things out.

- Excellent English verbal and written communication skills.

- Bonus: enterprise deal experience, performance marketing or adtech, creative industry experience, founding experience, or AI tools for design and creative.

## About Superside

## Company Overview
- **One-liner**: Superside is an AI-first creative partner for enterprise teams, combining global creative talent with AI-powered workflows to deliver scalable design and creative services on a subscription basis.
- **Entity Type**: Private (Series A; total funding $35.1M)
- **Headquarters**: Wilmington, Delaware, United States
- **Founded**: 2015
- **Founders**: Fredrik Thomassen (CEO & Co-Founder)

## Core Business
- **Primary industry/industries**: Design Services, Creative Services, AI-Enhanced Marketing
- **Target customers**: B2B, Enterprise (marketing and creative teams at brands like Amazon, Microsoft, Reddit, DoorDash, Intuit)
- **Mission or purpose statement**: To become the global leader in AI-powered creative services [careers.superside.com](https://careers.superside.com/)

## Products & Services
- **Superside Subscription**: A monthly subscription combining a fixed software fee with a flexible creative budget. Includes access to a dedicated team (Account Manager, Project Manager, Creative Lead, and specialists) and Superspace, the proprietary creative management platform.
- **Superspace**: AI-powered creative management platform with a "Brand Brain" that stores brand guidelines, enables brief submission, review, approval, and real-time tracking.
- **Creative Services**: Ad creative, social media creative, presentation design, illustration, visual storytelling, branding, ebook/report design, concept creation, print design, video, motion, and web design [superside.com](https://www.superside.com/about-us).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of $28.3M (estimated) | Total Funding of $35.1M
- **Notable Investors/Partners**: Y Combinator (W16), Luxor Capital, Prosus Ventures, Freestyle Capital, Slack Fund, Sam Altman, High Alpha, Alliance Ventures [ycombinator.com](https://www.ycombinator.com/companies/superside)
- **Growth Signals**: 766 employees (+16% YoY); 400+ top global brands served; 200,000+ projects delivered; 90%+ of creatives AI-certified; headcount growth of 142 people in the last year; distributed across 64 countries [linkedin.com](https://linkedin.com/company/superside)

## Competitive Advantages
- **AI-first, human-led model**: Combines a vetted global talent pool with proprietary AI tools and workflows, offering speed and quality that traditional agencies or freelance marketplaces cannot match.
- **Subscription-based simplicity**: Predictable costs, flexible budget rollover (up to three months), and no hidden fees reduce complexity for enterprise clients.
- **Superspace platform**: Centralized creative management with Brand Brain ensures brand consistency and eliminates email/thread chaos.
- **AI certification**: Over 90% of creatives are AI-certified, ensuring consistent use of cutting-edge tools.

## Strategic Focus
- Continue scaling the global remote team and AI capabilities to become the leading AI-powered creative service.
- Deepen integrations with enterprise workflows and expand the range of creative services (e.g., video, motion, web design).
- Maintain a remote-first, sustainable operating model (paperless, carbon-neutral cloud partners, zero commute emissions).

## Why Work Here
- **Fully remote**: 100% remote-first with team members in 70+ countries; flexibility with accountability.
- **Culture**: Emphasis on ownership, speed, high standards, and impact-based advancement (not tenure). Recognized with 2024 Remote Excellence Awards for DEI and Trailblazer (large-scale remote workforce management).
- **AI-forward environment**: Employees are encouraged to experiment with evolving AI tools; continuous learning is expected.
- **Perks**: Competitive compensation (rated 3.9/5 on Glassdoor), career growth opportunities, and a supportive, autonomous culture. Employer rating 4.1/5 (554 reviews) [linkedin.com](https://linkedin.com/company/superside).

## Sources
1. [superside.com](https://www.superside.com/about-us)
2. [careers.superside.com](https://careers.superside.com/)
3. [linkedin.com](https://linkedin.com/company/superside)
4. [ycombinator.com](https://www.ycombinator.com/companies/superside)
5. [help.superside.com](https://help.superside.com/en/articles/9284868-what-is-superside)

## Other roles at Superside

- [Group Account Director](https://feeny.ai/job/group-account-director-superside-toronto-9hhr3p00gvav) — Toronto, Canada
- [Director of Creative Strategy](https://feeny.ai/job/director-of-creative-strategy-superside-global-1y53z63kmz6y) — Global
- [Senior Creative Strategist](https://feeny.ai/job/senior-creative-strategist-superside-global-7xwwybqbjktx) — Global
- [Creative (Illustrator)](https://feeny.ai/job/creative-illustrator-superside-latin-america-g36vcpww2nv8) — Latin America
- [Senior Account Manager](https://feeny.ai/job/senior-account-manager-superside-global-th8q5wbr8cc1) — Global
- [Account Director](https://feeny.ai/job/account-director-superside-global-9w3g2cajspg5) — Global
- [Lead Creative](https://feeny.ai/job/lead-creative-superside-latin-america-ap0x3zxqyhdv) — Latin America
- [Creative (Graphic Designer)](https://feeny.ai/job/creative-graphic-designer-superside-latin-america-4n30ek82c84h) — Latin America
- [Creative Director / Associate Creative Director](https://feeny.ai/job/creative-director-associate-creative-director-superside-latin-america-0exqg6w1acch) — Latin America
- [Enterprise Business Development Representative](https://feeny.ai/job/enterprise-business-development-representative-superside-latin-america-g4tagmk4ykzn) — Latin America