--- title: 'Solutions Engineer at Yuno' canonical: 'https://feeny.ai/job/solutions-engineer-yuno-colombia-7ta3q9naz7qf' type: 'job' last_seen: '2026-10-18' --- # Solutions Engineer at Yuno - **Company:** Yuno - **Location:** Colombia - **Work type:** remote - **Posted:** 2026-09-23 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/yuno/615b33e6-e166-4c89-8153-293d466b513e ## Job description Remote, Latam, Full Time, Individual Contributor, +4 years of experience ## Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries. ## About The Role We are orchestrating the best high-performing team! As a Customer Solutions Engineer, you are the technical owner of a merchant's journey with Yuno from the first discovery call to the first transaction in production. You sit on both sides of the deal: you design the solution that wins it, and you build the integration that makes it real. Demos, technical discovery, architecture proposals, RFPs and security reviews on one side; integration planning, API guidance, testing, and go-live on the other. You will work with merchants processing millions of transactions across LATAM, each with a different stack, a different set of PSPs, and a different definition of "done". You will map their payment flows, find where Yuno fits, and translate that into something an engineering team can actually ship. Quality is the standard here, not the goal: every payment, every user, every time. An integration that goes live with unresolved edge cases is not a finished integration. No two merchants integrate the same way, and priorities shift as deals move. You will need to adapt fast, pick up new payment methods and markets as they come, and stay effective when the plan changes mid-cycle. You will also be the connection point between Sales, Product, Engineering, and the merchant's own developers, making sure nothing gets lost between what was promised and what was built. If you like being the person in the room who can answer the hard technical question and then go implement the answer, we want to talk to you. ## Your Contribution Will Be - Lead technical discovery with prospects to understand their payment stack, requirements, and constraints. - Run product demos and deliver technical presentations to engineering and product audiences. - Design payment orchestration solutions and integration architectures tailored to each merchant. - Respond to RFPs, security questionnaires, and technical due diligence with Sales. - Own the end-to-end implementation, from kickoff and integration plan to testing and go-live. - Guide merchant developers through Yuno's APIs, SDKs, webhooks, and payment method configurations. - Troubleshoot integration issues across payment flows, API logs, and third-party providers. - Build reusable demo environments, integration guides, and technical documentation that shorten future cycles. - Hand off live merchants to Technical Account Management with complete context and documentation. - Feed recurring merchant requirements and integration friction back to Product and Engineering. ## Skills You Need ## Minimum Qualifications - Fluent English, both written and spoken, is required. Spanish or Portuguese is a plus. - +4 years of experience in solutions engineering, sales engineering, technical implementation, or integration roles. - Hands-on technical skills: REST APIs, webhooks, JSON, HTTP debugging, and at least one programming language for building demos and sample integrations. - Payments knowledge: gateways, PSPs, acquirers, card networks, 3DS, tokenization, refunds, chargebacks, and alternative payment methods. - Experience running technical conversations with both engineering teams and commercial stakeholders. - Proven track record delivering integration projects with external development teams on defined timelines. - Comfortable working with SQL and observability tools such as Datadog, Grafana, or similar. - Ability to manage multiple merchants and deals in parallel without losing technical depth on any of them. - Comfortable in a fast-moving, high-growth environment where priorities and processes evolve quickly. ## What We Offer at Yuno - Competitive Compensation - Remote Work – You can work from everywhere! - Home Office Bonus – A one-time allowance to help you create your ideal home office. - Work Equipment - Stock Options - Health Plan wherever you are. - Flexible Days Off ## About Yuno ## Company Overview - **One-liner**: Yuno is an AI-native payment orchestration platform that connects merchants to over 1,000 payment methods globally through a single API, powered by intelligent agents for routing, fraud prevention, and revenue recovery. - **Entity Type**: Private (Seed $10M & Series A $25M – total $35M) - **Headquarters**: New York, United States (with regional HQ in Doha, Qatar) - **Founded**: 2021 - **Founders**: Juan Pablo Ortega & Julián Núñez ## Core Business - **Primary industry**: Payment orchestration / Fintech infrastructure. - **Target customers**: B2B – global merchants and enterprises of all sizes (e.g., McDonald’s, Rappi, Uber, GoFundMe, Viva Aerobus, NetEase). - **Mission**: Help businesses simplify payment management and unlock new revenue streams by leveraging deep industry knowledge, cutting‑edge technology, and AI. ## Products & Services - **Yuno Payments Orchestration Platform** (SaaS/API): A single, no‑code integration that connects to 1,000+ payment methods, PSPs, anti‑fraud providers, and acquirers across 190+ countries and 180+ currencies. - **AI‑Powered Smart Routing**: Real‑time routing agent that selects the optimal processor per transaction based on performance, cost, and geography – delivering up to 7% uplift in approval rates. - **Payments Concierge**: AI monitoring agent that analyses payment stacks, surfaces issuer‑level rejection reasons, and recommends actions via Slack or WhatsApp. - **Fraud Prevention Suite**: Tools including tokenization, 3D Secure, custom fraud rules, and one‑click integration with fraud detection providers. - **Predictive Analytics**: Real‑time dashboard with AI‑driven anomaly detection and trend identification. - **Payouts & Stablecoins**: Support for payouts and stablecoin transactions through the same unified API. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Annual revenue estimated at $3.5 M (source: LinkedIn); the platform processes **1 B+ transactions yearly**. - **Notable Investors**: Kaszek & Monashees (seed); Andreessen Horowitz, Tiger Global & DST Global Partners (Series A). - **Growth Signals**: - Headcount of 246 employees (+57.6% YoY), operating across 32 countries. - Offices/teams in Colombia, Brazil, Singapore, Mexico, Argentina, and the UK. - Named one of the world’s Top FinTech Companies by CNBC, Statista, and CB Insights. - Expanding rapidly across APAC, EU, Middle East, and Africa. ## Competitive Advantages - **Single API for the entire payment lifecycle** – pay‑ins, payouts, fraud, reconciliation, and stablecoins – greatly reducing integration overhead. - **AI‑native agents** that autonomously route, retry, and recover transactions, continuously optimising approval rates and reducing costs. - **No‑code provider switching** – merchants can enable or disable payment methods without development cycles, accelerating market entry. - **Deep global coverage** – 1,000+ providers in 190+ countries with local compliance built in. ## Strategic Focus - **Global expansion**: Deepening presence in APAC, EU, the Middle East, and Africa while maintaining strength in Latin America. - **AI‑driven product innovation**: Continued investment in AI agents for payment optimisation, fraud prevention, and actionable intelligence. - **Enterprise adoption**: Targeting large‑scale merchants with complex, multi‑market payment stacks, evidenced by partnerships with brands like McDonald’s and Uber. ## Why Work Here - **Culture**: Described as dynamic, innovative, and collaborative – team members are “encouraged to keep learning, explore new tools like AI, and take ownership of projects.” - **Work model**: **100% remote‑first** – employees work from over 15 nationalities across 32 countries. - **Perks & growth**: Emphasis on wellness, accountability, and fast learning; heavy investment in AI tools and continuous education. - **Engineering focus**: Active hiring for Senior Backend, AI, Security, Data Platform, and Site Reliability roles – strong technical challenge and ownership. - **Transparency**: Open‑source‑style internal communication; plain‑language dashboards for engineers to see real‑time payment data. ## Sources 1. [y.uno – About](https://y.uno/en/about) 2. [y.uno – Careers](https://y.uno/en/careers) 3. [y.uno – Product](https://y.uno/en) 4. [Lever – Yuno Careers](https://jobs.lever.co/yuno) 5. 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