--- title: 'Solutions Engineering Manager at WeTravel' canonical: 'https://feeny.ai/job/solutions-engineering-manager-wetravel-amsterdam-hbpcedezarpb' type: 'job' last_seen: '2026-09-14' --- # Solutions Engineering Manager at WeTravel - **Company:** WeTravel - **Location:** Amsterdam, Netherlands - **Compensation:** €120k–€137k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/wetravel/cac3fb0c-2dfa-403a-bf7b-99f993a32f7b ## Job description Hi! 👋 I'm Chris, Director of Activation & Implementation at WeTravel. I have been focused on efficient activation & accurate implementation of software products for over the last decade supporting thousands of organizers. I am looking for an eager player coach to lead the growing solutions engineering team as we scale our services & support product development. We plan to be the one stop shop for multi day organizers and we know the right leader can help us accomplish our goal. You will own complex technical customer engagements end to end — designing and building integrations between WeTravel and third-party systems — while also leading and developing a small team of Sales Engineers and Technical Account Managers. This role spans both pre- and post-sale: from technical evaluation and solution design with high-value prospects, through to driving adoption and long-term implementation with existing customers. Long-term, this team may evolve into a dedicated Professional Services function. ## How we work You will sit within the Customer Experience organisation, reporting to the Implementation & Activation Director. On a day-to-day basis, you’ll work closely with Sales, Product, Account Management, Onboarding, and Engineering — acting as the clearest conduit between customer needs and the product roadmap. We move quickly, value clarity, and expect you to build the processes that help the team scale. You should apply if you - Have 10-15 years of experience in solutions engineering, technical account management, implementation, or a related customer-facing technical role - Are comfortable reading API documentation, troubleshooting integrations, and designing data flows between systems - Have at least 5 year of experience managing, mentoring, or leading a technical or customer-facing team - Enjoy leading technical discussions with both technical and non-technical stakeholders across pre- and post-sale contexts - Are deeply familiar with integration tools like Zapier, and can design, troubleshoot, and optimise automated workflows - Have strong project and programme management skills — you can scope, plan, and drive complex cross-functional initiatives - Thrive in evolving environments and enjoy building structure where little exists You might not be the right fit if you - Prefer a highly defined, stable scope with established processes already in place - Are looking for a purely technical individual contributor role without team leadership responsibilities - Are not comfortable owning customer relationships and leading technical conversations directly On a weekly basis you will find yourself Helping customers succeed - Leading technical discovery, solution design, and demo presentations for high-value prospects and existing customers - Providing hands-on support across integrations including Google Analytics, Zapier, QuickBooks, public APIs, webhooks, and complex inventory setups - Acting as the escalation point for senior technical issues, and maintaining a clear prioritisation framework for the team’s work Leading and developing your team - Managing, coaching, and growing a small team of Sales Engineers and Technical Account Managers through regular 1:1s, performance conversations, and career development planning - Building team processes, playbooks, and onboarding resources that scale as the function grows - Taking part in hiring and training as the team expands Working cross-functionally - Partnering with Sales, Onboarding, Account Management, and Product to keep customer needs visible and well-represented - Surfacing customer feedback to Product and Engineering, and helping prioritise with clarity - Contributing to the definition of WeTravel’s Professional Services model as the team evolves Building process and strategy - Defining and documenting the technical sales and implementation process for the team - Building a library of reusable technical assets: demo environments, integration guides, and solution templates - Tracking and reporting on key metrics: deal support coverage, implementation timelines, and technical CSAT ## Benefits - Attractive compensation - Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self. - Beautiful office in central Amsterdam – rooftop garden and right by Rokin metro. - Hybrid working: minimum 3 office days in Rokin, up to 2 remote days per week. - Work remotely for a maximum of 4 weeks per calendar year. - 2-week cross-functional onboarding program. - Cycle-to-work scheme (Swapfiets subscription) or commuting reimbursement. - Monday and Thursday lunches and after-work social events. - Extensive paid family leave. - Three paid volunteer days per year — take time to give back to causes you care about, on us. - Cutting-edge equipment and tools to set you up for success. - Join an international, travel-loving team with a passion for adventure and innovation. - Employer-sponsored pension plan with a 2% employer contribution deposited into your individual pension account. - Access to a 10% group discount on supplementary/additional health insurance (aanvullende verzekeringen), with the same discount available to eligible family members. Work authorisation For this role, we can only consider candidates who have the full legal right to work in the Netherlands (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time. ## Equal Opportunities WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry! ## About WeTravel ## Company Overview - **One-liner**: WeTravel provides an all-in-one operating system for multi-day travel businesses, replacing fragmented tools with a unified platform for CRM, itinerary building, bookings, payments, and supplier collaboration. - **Entity Type**: Private (raised multiple funding rounds including Series C) - **Headquarters**: Amsterdam, Netherlands (with offices in Baku, Azerbaijan and Sydney, Australia) - **Founded**: 2014 - **Founders**: Garib Mehdiyev (Co-Founder & CTO), Zaky Prabowo (Co-Founder & COO); a third co-founder is not publicly named in available sources. ## Core Business - **Primary industry/industries**: Travel technology, multi-day travel management, fintech for travel - **Target customers**: B2B; tour operators, destination management companies (DMCs), travel advisors, wellness retreat leaders, and group travel organizers - **Mission or purpose statement**: “Empower every multi-day travel operator to run a better business.” ## Products & Services - **AI-Powered Travel CRM**: Captures leads and automates personalized follow-ups using AI, ensuring no inquiry is lost. - **Itinerary Builder**: Creates beautiful, bookable itineraries with AI assistance, available via mobile app, desktop, or PDF with live flight tracking. - **Booking and Trip Management**: Handles payment plans, room inventory, passenger manifests, traveler details, and more in one place. - **WeTravel Network**: A supplier collaboration ecosystem for sending/receiving payments and managing partner relationships. - **Payment Processing**: Supports 34 currencies, multiple payment methods, and fee-free supplier payouts. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding of $92 million (Series C) plus an earlier $27 million round, totaling at least $119 million. - **Notable Investors/Partners**: Specific investor names not publicly available from search results; reported by TechCrunch, Axios, and Reuters. - **Growth Signals**: - Series C funding (2025) specifically allocated to expanding AI capabilities. - New office in Sydney, Australia. - 10,000+ travel businesses use WeTravel. - Over $3 billion in bookings processed through the platform. ## Competitive Advantages - **All-in-one platform** replaces the patchwork of disconnected software (CRM, booking, payments, itineraries). - **AI embedded** across CRM and itinerary creation to reduce manual work and increase conversion. - **Global payment infrastructure** (34 currencies, fee-free supplier transfers) reduces costs for operators. - **Strong brand trust** with 4.8 rating on Capterra and 500+ reviews. ## Strategic Focus - Expanding AI-driven features to automate more aspects of travel management. - Deepening fintech capabilities (payments, supplier payouts) to create a fully integrated financial layer. - Scaling globally, with recent expansion into the Asia-Pacific region (Sydney office). - Continuing to build the WeTravel Network as a marketplace for trusted partners. ## Why Work Here - **Work model**: Remote-friendly with a twist – team members can work from anywhere for up to 4 weeks per year, plus an annual 2–4 week visit to the Amsterdam HQ (staying in company apartments). - **Culture & diversity**: Over 40 nationalities represented; English is the business language; free English-language app provided. - **Benefits**: Unlimited PTO, paid family leave (global), mental health app access, three paid volunteer days per year, cycle-to-work scheme (Netherlands), commuting reimbursement. - **Equipment**: MacBook and necessary gear provided. - **Team events**: Regular team lunches and Friday socials in Amsterdam, Baku, and Sydney; team offsites for strategic collaboration. - **Growth**: Part of a fast-growing, well-funded startup shaping the future of multi-day travel. ## Sources 1. [WeTravel About Page](https://product.wetravel.com/about-us) 2. [WeTravel Careers Page](https://jobs.ashbyhq.com/wetravel) 3. [WeTravel Main Website](https://www.wetravel.com/) 4. 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