--- title: 'Solutions Engineers, AI at Synthio Labs' canonical: 'https://feeny.ai/job/solutions-engineers-ai-synthio-labs-india-y3czmjj1z1hb' type: 'job' last_seen: '2026-09-16' --- # Solutions Engineers, AI at Synthio Labs - **Company:** Synthio Labs - **Location:** India - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-16 - **Apply:** https://jobs.gem.com/synthio-labs/am9icG9zdDoGh1hS-lvgv_D-oRTSJExy ## Job description ## About the Role Synthio is looking for Solutions Engineers with strong engineering backgrounds who are exceptional at working with customers. You will work directly with leading pharmaceutical companies to understand complex workflows, design AI-powered solutions, prototype them with customers, and help take them into production. You will sit at the intersection of customers, engineering, product, and AI. ## What You’ll Do - Work directly with pharma customers to understand workflows, technical environments, data, and business requirements. - Translate ambiguous customer problems into clear technical architectures and implementation plans. - Design solutions using Synthio's AI products, APIs, data infrastructure, and integrations. - Build prototypes, integrations, scripts, data workflows, and lightweight applications when needed. - Lead technical discovery, architecture discussions, demos, pilots, and implementation workshops. - Work with customer engineering, security, infrastructure, data, and business teams to move deployments forward. - Debug integration and deployment issues across APIs, data, cloud infrastructure, authentication, and AI behavior. - Bring recurring customer needs back to product and engineering to improve reusable platform capabilities ## What We’re Looking For - 3+ years of experience across software engineering, solutions engineering, forward-deployed engineering, technical consulting, or similar roles. - Prior hands-on software engineering experience with strong Python and API fundamentals. - Comfort working with LLMs and modern AI application architectures. - Experience integrating enterprise systems, APIs, databases, and cloud environments. - Exceptional customer communication and the ability to build credibility with engineers and executives. - Ability to turn loosely defined requirements into concrete technical decisions. - Strong product judgment and high ownership in fast-moving enterprise environments Strong Plus - Experience deploying developer-facing or enterprise AI products. - Pharma, healthcare, or life sciences experience. - Experience with enterprise security, SSO, cloud architecture, or regulated deployments. - Experience with voice AI or conversational applications ## Why This Role Matters At Synthio, we build software that directly supports patients, physicians, and pharma teams. This is production software, not prototypes or demos. The systems you build will be used in real workflows, under real constraints, and at real scale. You’ll have meaningful ownership and a clear line of sight from your code to real-world impact. ## About Synthio Labs ## Company Overview - **One-liner**: Synthio Labs builds an agentic AI platform for life sciences, enabling compliant, empathetic engagement between pharmaceutical companies and their HCPs and patients. - **Entity Type**: Private (Seed stage, Y Combinator-backed) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Supreet Deshpande (CEO), Rajashekar Vasantha (CTO), Sahitya Sridhar (Co-Founder) ## Core Business - **Primary industry/industries**: Life Sciences / Healthcare AI, Pharmaceutical Commercial Operations - **Target customers**: B2B – Enterprise pharma GTM teams (Medical Affairs, Commercial, Patient Support, Field Teams) - **Mission or purpose statement**: “Reimagine how pharma engages with its most important stakeholders – physicians and patients” by delivering an always-on AI medical expert that provides compliant, accurate, and science-first engagement. ## Products & Services - **Jarvis**: Voice AI copilot for field teams (SaaS) - **Ather**: Voice AI agents for HCP engagement (SaaS) - **Helix**: Voice AI agents for patient support (SaaS) - **Simulation Studio**: AI digital twins for market research (SaaS) - **Polaris HQ**: Natural language interface to query internal data (“Talk to your data”) (SaaS) - **Atlas**: AI-Ready HCP 360 – unified customer view (SaaS) All products are multimodal (voice, chat, video) and purpose-built for regulated healthcare workflows. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: $5M total funding (Seed rounds, latest in November 2025) - **Notable Investors/Partners**: Elevation Capital (lead), Y Combinator, and other seed investors; integrations with Veeva, Salesforce, MedInfo systems - **Growth Signals**: Headcount grew 866.7% YoY (26–29 employees as of mid-2026); 5,000 patients engaged in first 48 hours for a launch campaign; strong starter kit uptake and adherence lift. ## Competitive Advantages - **Purpose-built for regulated healthcare**: Every response is grounded in approved label content, with automated verification and adverse event escalation built in. - **Clinical reasoning engine**: Benchmarked on USMLE-style evaluations; delivers precise medical understanding and empathetic conversations. - **System of Context**: Creates a holistic customer-journey map across the entire engagement ecosystem, syncing with Veeva, Salesforce, and enterprise CRMs. - **Founding team expertise**: Ex-McKinsey, ex-ZS, and AI researchers from Amazon; combined 25+ years in life sciences and frontier LLM building. ## Strategic Focus - Expand the agentic AI platform to cover more pharma workflows (field, HCP, patient, marketing, commercial ops). - Deepen compliance and safety features to maintain trust with regulators and pharma partners. - Scale headcount rapidly (current 26–29, high growth trajectory) with an emphasis on engineering, AI, and forward-deployed roles. ## Why Work Here - **Culture**: “Fast, agile, high growth” – Y Combinator startup with ownership mentality; employees are encouraged to fill gaps, challenge decisions, and push projects forward without waiting for permission. - **Remote/Hybrid**: Primarily San Francisco office with remote roles available (some roles listed as remote). - **AI-first environment**: Everyone uses AI as a “second brain” – from coding to docs to debugging; AI is treated as a teammate. - **Impact**: Work directly on products that help patients navigate care and doctors make better decisions, with a focus on safety and empathy. - **Perks**: Autonomy, responsibility, hands-on experience with frontier AI tools; exposure to top pharma clients and real-world deployment. ## Sources 1. [synthiolabs.com/careers](https://synthiolabs.com/careers) 2. [synthiolabs.com](https://synthiolabs.com/) 3. [linkedin.com/company/synthiolabs](https://linkedin.com/company/synthiolabs) 4. [ycombinator.com/companies/synthio-labs](https://www.ycombinator.com/companies/synthio-labs) ## Other roles at Synthio Labs - [Platform Engineer](https://feeny.ai/job/platform-engineer-synthio-labs-india-1ccfxbnn3fbx) — India - [AI Engineer](https://feeny.ai/job/ai-engineer-synthio-labs-india-7njz98xz5tpr) — India - [Applied AI Engineer, Life Sciences](https://feeny.ai/job/applied-ai-engineer-life-sciences-synthio-labs-india-graqf4ayd5fq) — India - [Design Engineer](https://feeny.ai/job/design-engineer-synthio-labs-india-ypmb6he7f4qe) — India - [Frontend Developer](https://feeny.ai/job/frontend-developer-synthio-labs-india-sabrnxa79g2q) — India - [Forward Deployed Engineer - Pharma Commercial](https://feeny.ai/job/forward-deployed-engineer-pharma-commercial-synthio-labs-india-qswh3v88h9hf) — India - [Other](https://feeny.ai/job/other-synthio-labs-san-francisco-4wexpz670xxf) — San Francisco, CA - [Forward Deployed Engineer - Tech](https://feeny.ai/job/forward-deployed-engineer-tech-synthio-labs-san-francisco-10c6had6fby3) — San Francisco, CA - [Forward Deployed Engineer - Product](https://feeny.ai/job/forward-deployed-engineer-product-synthio-labs-san-francisco-y1r39qzee60q) — San Francisco, CA - [Software Engineer - AI](https://feeny.ai/job/software-engineer-ai-synthio-labs-india-xn4xv6rbbbe8) — India