--- title: 'Solutions Manager, Financial Services at Signifyd' canonical: 'https://feeny.ai/job/solutions-manager-financial-services-signifyd-united-states-dr9sxbyc7589' type: 'job' last_seen: '2026-09-05' --- # Solutions Manager, Financial Services at Signifyd - **Company:** Signifyd - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/signifyd95/jobs/8139321 ## Job description At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values [here](https://www.signifyd.com/about/#values)! Solutions Manager, Financial Services If you have experience blending sales, research, and business analysis — and you enjoy working directly with customers to solve complex problems — this role is for you. We are looking for a curious, creative problem-solver who can bridge the gap between business development and technical execution. You'll wear two hats: helping prospective Financial Services partners understand and leverage the Signifyd platform, while also serving as the internal quarterback who keeps cross-functional teams aligned and accountable to the commitments made with external partners. You'll work closely with partnerships, sales, customer success, product, engineering, and legal teams to ensure we deliver on our promises while helping partners grow their businesses. Department: Partnerships The partnerships team at Signifyd is the nexus between Signifyd employees, customers to a broad ecosystem of external solutions providers. The team works with ecommerce platforms, agencies, systems integrators, financial institutions and ISVs to ensure streamlined operations and synergistic benefits for merchants. Partnerships team members manage relationships with their peers at these organizations, plan and host events, work closely with marketing to produce relevant assets, and drive new sales opportunities to our go to market teams. Responsibilities: - Build relationships with potential Financial Services partners using a consultative approach to understand their challenges and present tailored solutions - Create and maintain relationships with key stakeholders across prospective and existing partner organizations - Clearly articulate the value of the Signifyd platform to a range of audiences, from operational teams to senior leadership - Develop a solid understanding of the payments, e-commerce, and fraud prevention landscape, including the underlying technology that powers it - Represent Signifyd at industry events, partner meetings and client meetings - Serve as the connective tissue between business development and technical teams, translating client needs into actionable requirements and technical concepts into business value - Serve as the primary internal project manager for active client engagements — coordinating across Product, Engineering, Legal, and Business Development to ensure internal milestones align with commitments made to external Financial Services institutions - Hold internal teams accountable to agreed-upon timelines, proactively flagging risks and driving resolution when deliverables are at risk of slipping - Partner closely with Product and Engineering to ensure that product roadmap timelines are clearly communicated to external partners and that client-facing deadlines are built into internal planning cycles - Navigate legal and contracting processes as needed, working cross-functionally to ensure agreements are executed in a timely manner and do not become a bottleneck to partnership launches Requirements: - 3–5 years of experience in B2B financial services, e-commerce, payments, risk, or fraud — or a related solutions, sales support, or technical implementation role - Demonstrated ability to manage complex, cross-functional projects involving multiple internal stakeholders, competing priorities, and hard external deadlines - Experience working alongside or within Product and Engineering teams, with an understanding of how product development cycles work and how to advocate for external commitments within internal planning processes - Familiarity with legal contracting processes in a B2B context — comfortable shepherding agreements forward without getting lost in the details - Comfort operating at the intersection of business and technology — you don't need to write code, but you should be able to hold a substantive conversation with engineers and translate that context for a business audience - Experience scoping technical requirements, from initial discovery through integration planning - Background in business analysis, consulting, finance, or a technical role (e.g., Solutions Engineer, Product Manager, Implementation Manager) is a strong plus - Strong analytical thinking with an ability to turn data into a compelling story - Excellent written and verbal communication skills, with the confidence to present to senior stakeholders - A natural problem-solver who is resourceful and comfortable working with autonomy - Ability to thrive in a fast-paced environment and manage multiple priorities without losing sight of the details #LI-Remote Benefits in our US offices: - Discretionary Time Off Policy (Unlimited!) - 401K Match - Stock Options - Annual Performance Bonus or Commissions - Paid Parental Leave (12 weeks) - On-Demand Therapy for all employees & their dependents - Dedicated learning budget through Learnerbly - Health Insurance - Dental Insurance - Vision Insurance - Flexible Spending Account (FSA) - Short Term and Long Term Disability Insurance - Life Insurance - Company Social Events - Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Ranges by Pay Zone: - Tier 1 (NYC/SF Bay Area/Seattle): $135,000– $140,000annually - Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $125,000 – $130,000 annually - Tier 3 (US - All Other): $120,000– $125,000 annually Equity: This role is eligible for a stock option grant of 3,250 stock options, based on the position level and internal compensation guidelines. Bonus: This role is eligible for an annual performance bonus of up to 15% of base salary. We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [Signifyd's Applicant Privacy Notice](https://drive.google.com/file/d/1HSnMY6HGjB1FNRX4Ez9bUre5mrPPcHIq/view?usp=sharing) ## About Signifyd ## Company Overview - **One-liner**: Signifyd provides an end-to-end Commerce Protection Platform that leverages machine learning to guarantee merchants against fraud and consumer abuse, offering a 100% financial guarantee on shipment decisions. - **Entity Type**: Private (venture‑backed) - **Headquarters**: San Jose, California, USA - **Founded**: Not publicly available on the company site - **Founders**: Mike Liberty and Rajesh Ramanand (Co‑Founder & CEO) ## Core Business - **Primary industry**: E‑commerce fraud prevention and chargeback guarantee - **Target customers**: Online retailers of all sizes (B2B, B2C, enterprise, SMB) - **Mission / purpose statement**: “Empower friction‑free commerce – friction‑free customer experience without worry about fraud and consumer abuse.” ## Products & Services - **Commerce Protection Platform** – SaaS platform that uses machine learning and the Commerce Network to provide real‑time ship/don’t‑ship decisions with a 100% financial guarantee against fraud. - **Guaranteed Fraud Protection** – Flags risky orders and covers chargebacks if a fraudulent order is approved. - **Policy Abuse Prevention** – Detects and prevents abuse of return policies, promotion abuse, and unauthorized reselling. - **Return Fraud & Abuse Protection** – Identifies patterns of fraudulent returns. - **SCA Optimization** – Solutions to optimize checkout under Europe’s Strong Customer Authentication requirements. - **Financial Services Solution** – Extends fraud‑prevention technology to banks and other financial institutions. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed. - **Key Metric (Private)**: Total funding amount not available in provided sources; backed by a strong syndicate of investors. - **Notable Investors / Partners**: Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber, Resolute Ventures. - **Growth Signals**: - Sales increased 7% YoY in 2024. - Fraud pressure (risky orders) rose 20% YoY in 2024. - Consumer abuse increased 23% YoY in 2024. - Named the leading provider of payment security and fraud prevention for e‑commerce’s largest brands by Digital Commerce 360 for four consecutive years. - Recognized as one of the 10 Most Innovative Companies in AI by Fast Company. ## Competitive Advantages - **100% financial guarantee** – If Signifyd approves an order that later results in a chargeback, Signifyd covers the loss, removing risk for merchants. - **Large Commerce Network** – Machine learning model is trained on data from thousands of stores and hundreds of millions of transactions, improving accuracy. - **End‑to‑end coverage** – Protects against fraud, policy abuse, return fraud, promo abuse, and unauthorized reselling. - **SCA compliance** – Built‑in solutions for European authentication mandates. ## Strategic Focus - **Expansion into financial services** – Bringing fraud‑prevention innovation to banks and other financial institutions. - **International growth** – Offices in Mexico City, São Paulo, Belfast, London, Budapest, Denver, and New York. - **Continuous AI improvement** – Investment in machine learning and AI to stay ahead of evolving fraud tactics. ## Why Work Here - **4‑day workweek** – All employees benefit from a reduced workweek. - **Remote‑first** – Remote work available to all employees; offices in multiple cities for those who prefer hybrid. - **Competitive compensation** – Cash + equity, generous parental leave (birth, adoption, surrogacy), on‑demand therapy, and an annual Learnerbly stipend for professional development. - **DEI focus** – Company‑wide requirement for diverse interview panels, semi‑annual gender pay equity audits, annual budgets for Employee Resource Groups, and a monthly DEI speaker series. - **Engineering culture** – Top‑flight engineering team constantly improving machine learning technology; transparent career ladders and individual development plans. - **Culture recognition** – Recognized by Forbes, Entrepreneur, Silicon Valley Business Journal, and Inc. Magazine for workplace culture. ## Sources 1. [signifyd.com/about](https://www.signifyd.com/about/) 2. [signifyd.com/careers](https://www.signifyd.com/careers/) 3. [boards.greenhouse.io/signifyd95](https://boards.greenhouse.io/signifyd95) 4. [signifyd.com/life-at-signifyd](https://www.signifyd.com/life-at-signifyd/) 5. 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