---
title: 'Solutions Support Engineer, Brazil at Wiz, Inc.'
canonical: 'https://feeny.ai/job/solutions-support-engineer-brazil-wiz-inc-brazil-ndr874n2xtz8'
type: 'job'
last_seen: '2026-09-11'
---

# Solutions Support Engineer, Brazil at Wiz, Inc.

- **Company:** Wiz, Inc.
- **Location:** Brazil
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-11
- **Apply:** https://www.wiz.io/careers/job/4710117006/:title?gh_jid=4710117006

## Job description

Come join the organization that is redefining security for the AI era. As one of the[fastest-growing startups ever,](https://www.wiz.io/blog/100m-arr-in-18-months-wiz-becomes-the-fastest-growing-software-company-ever) we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven[track record of success](https://www.g2.com/products/wiz-wiz/reviews) and a culture that values world-class talent. Not to mention, we're now[powered by Google](https://cloud.google.com/blog/products/identity-security/google-completes-acquisition-of-wiz), meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

## Minimum qualifications

- Native Brazilian speaker with excellent command of English, both spoken and written
- Must be comfortable working 10am to 7pm BRT
- 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
- 2+ years of experience with Cloud technologies (Azure, AWS, GCP)
- 1+ years of hands-on experience designing, deploying, and managing production-grade Kubernetes clusters and custom applications
- Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON
- Proficiency with command-line tools and Linux operating system environments

## Preferred qualifications

- Experience with DevOps technologies.
- Familiarity with REST APIs or GraphQL.
- Knowledge of basic web technologies (e.g., HTTP, HTML, DNS).
- Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing).
- Understanding of relational databases.

## About the job

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, creating solutions for customers while scaling our support offering using coding and scripting.

## Responsibilities

- Responsible for technical customer support experience within the Wiz product.
- Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams.
- Identify cases that require escalation (either technically or strategically).
- Create, maintain, and coordinate incident management requests to product or engineering.
- Design and implement solutions that scale the support offering through automation.
- Participate in on-call rotation for after-hours, holiday, and weekend support coverage.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with [Wiz's Privacy Policy.](https://www.wiz.io/legal/privacy)

## About Wiz, Inc.

## Company Overview
- **One-liner**: Wiz provides a cloud-native application protection platform (CNAPP) that uses a graph-based approach to connect code, cloud, and runtime for automated risk reduction and threat response.
- **Entity Type**: Private (acquired by Alphabet Inc. / Google Cloud in March 2026 for $32B); previously venture-backed with $2B in total funding
- **Headquarters**: New York, New York, United States
- **Founded**: January 2020
- **Founders**: Assaf Rappaport (CEO), Yinon Costica (CTO), Roy Reznik (VP Product), Ami Luttwak (Chief Business Officer)

## Core Business
- **Primary industry**: Cloud Security / Cybersecurity (CNAPP – Cloud-Native Application Protection Platform)
- **Target customers**: B2B, primarily enterprise and large organizations; trusted by more than 50% of the Fortune 100
- **Mission statement**: “To help organizations create secure cloud and AI environments that accelerate their businesses — across all major clouds.”

## Products & Services
- **Wiz CNAPP Platform**: A unified security platform that connects code, cloud, identities, network, and runtime into a single security graph. Provides end-to-end context to automate risk reduction and threat response.
- **Wiz Red Agent**: Automated penetration testing and risk discovery that discovers every attack path.
- **Wiz Blue Agent**: Automated SecOps threat hunting and investigation to validate and prioritize real threats.
- **Wiz Green Agent**: Runtime protection that detects and blocks exploitation attempts, including lateral movement.
- **AI Native Risk Module**: Understands real AI risk by connecting context across infrastructure, identity, data, and AI; detects and responds to AI runtime threats from data exposure to malicious agent actions.
- **Secure Development Module**: Secures applications from the first line of code in the IDE through CI/CD and deployment; automatically turns risks into code fixes by opening PRs.

## Market Standing
- **Valuation**: Acquired by Alphabet Inc. in March 2026 for $32 billion
- **Key Metric**: $350M ARR as of February 2024; $2B in total funding raised prior to acquisition
- **Notable Investors/Partners**: Prior investors include Andreessen Horowitz, Index Ventures, Insight Partners, Sequoia Capital, Greenoaks Capital, and others. Now part of Google Cloud.
- **Growth Signals**: 
  - Fastest startup ever to scale from $1M to $100M ARR (Feb 2021 to Jul 2022)
  - 50% of Fortune 100 companies are customers
  - 5 million cloud workloads protected
  - 230 billion files scanned daily
  - Named a Leader in The Forrester Wave™ CNAPP, Q1 2026
  - Recognized as a Leader in the 2025 IDC MarketScape for CNAPP
  - Named a Customers’ Choice for Cloud Security Posture Management Tools (CSPM) on G2 and Gartner Peer Insights (5 Stars)
  - Headcount grew 16.8% YoY to approximately 1,998 employees

## Competitive Advantages
- **Unified Security Graph**: Connects code, cloud, identities, network, and runtime into a single context graph, providing end-to-end visibility that siloed tools cannot match.
- **AI-Powered Context**: Uses graph context and ownership mapping to assign fixes to the right owner (team, repo, service) and generate direct code & infra fixes.
- **Speed of Innovation**: Claims to enable defenders to move as fast as attackers without sacrificing precision or slowing innovation.
- **Market Leadership**: Recognized as #1 cloud security platform by top analysts (Forrester, Gartner, IDC).
- **Deep Integration with Google Cloud**: Post-acquisition, Wiz has access to Google Cloud’s massive infrastructure and customer base.

## Strategic Focus
- **AI Security**: Deep investment in securing AI workloads, including AI posture management and runtime threat detection for AI agents.
- **Code-to-Cloud Security**: Shifting left to fix risks at the source (in IDE/CI/CD) while maintaining runtime protection.
- **Platform Expansion**: Continuing to unify cloud security across all major clouds (AWS, Azure, GCP, OCI, Kubernetes).
- **Global Scale**: Expanding footprint across 24 countries with offices in New York, Tel Aviv, London, Paris, Tokyo, Amsterdam, and Sydney.

## Why Work Here
- **Culture & Values**: Emphasizes “Be truthful,” “Win together,” “Lead by example,” “Execute with excellence,” and “Act confident, stay humble.”
- **Hybrid & Remote Flexibility**: Wiz is a hybrid company rooted in flexibility. Employees can choose to work from one of their global offices, fully remote, or a mix of the two.
- **Growth Trajectory**: Rapidly growing company (16.8% headcount growth YoY) with a strong market position and backing from Google Cloud.
- **Engineering Culture**: Most engineering personnel are based in Tel Aviv, Israel, with a focus on cutting-edge cloud security technology. Open roles include Frontend Engineer, Security Engineer, Threat Detection Researcher, and more.
- **Global Presence**: Offices in New York City, Tel Aviv, London, Paris, Tokyo, Amsterdam, and Sydney, with employees scattered across North America, Europe, and Asia-Pacific.
- **Notable Perks**: Being part of a high-growth, mission-driven team that protects some of the world’s largest organizations; working with top talent in the cybersecurity industry.

## Sources
1. [wiz.io](https://www.wiz.io/)
2. [wiz.io/about](https://www.wiz.io/about)
3. [wiz.io/careers](https://www.wiz.io/careers)
4. [linkedin.com/company/wizsecurity](https://www.linkedin.com/company/wizsecurity)
5. [pitchbook.com](https://pitchbook.com/profiles/company/431717-23)

## Other roles at Wiz, Inc.

- [Commercial Counsel](https://feeny.ai/job/commercial-counsel-wiz-inc-germany-wadxyh84qc6y) — Germany
- [Commercial Counsel](https://feeny.ai/job/commercial-counsel-wiz-inc-amsterdam-qjs4zg1s27tw) — Amsterdam, Netherlands
- [Commercial Counsel](https://feeny.ai/job/commercial-counsel-wiz-inc-london-wc9y6c6g4vt4) — London, United Kingdom
- [Principal Solutions Engineer](https://feeny.ai/job/principal-solutions-engineer-wiz-inc-australia-3bnd18vkgb6v) — Australia
- [Regional Partner Marketing Programs Specialist, SEUR](https://feeny.ai/job/regional-partner-marketing-programs-specialist-seur-wiz-inc-madrid-9jgt2ag15rr9) — Madrid, Spain / -, Spain
- [Senior Technical Account Manager](https://feeny.ai/job/senior-technical-account-manager-wiz-inc-japan-q2mnnr0k17pw) — Japan
- [Manager, Solutions Support Engineering - São Paulo](https://feeny.ai/job/manager-solutions-support-engineering-sao-paulo-wiz-inc-brazil-x42q320gyn7q) — Brazil
- [Senior Customer Experience Manager (East)](https://feeny.ai/job/senior-customer-experience-manager-east-wiz-inc-united-states-q7zt91sd5pmt) — United States
- [Enterprise Account Executive, Bay Area](https://feeny.ai/job/enterprise-account-executive-bay-area-wiz-inc-san-francisco-1yxtmt4kj3wk) — San Francisco, CA
- [Senior Global Marketing Programs Manager](https://feeny.ai/job/senior-global-marketing-programs-manager-wiz-inc-united-states-69khqbwaj35z) — United States