---
title: 'Special Projects Associate // London at ClaimSorted'
canonical: 'https://feeny.ai/job/special-projects-associate-london-claimsorted-london-9se5fa5cst6z'
type: 'job'
last_seen: '2026-09-09'
---

# Special Projects Associate // London at ClaimSorted

- **Company:** ClaimSorted
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/claimsorted/e8bdf010-e7ad-492f-91e4-d35099d9fb2e

## Job description

## A COMPANY THAT MATTERS

Insurance exists to support people at their most vulnerable, after an accident, illness, theft, fire, or crisis. Claims are the moment of truth. That's why we're passionate about making every claim more empathetic, more efficient, and more human.

ClaimSorted is an AI-native Third Party Administrator that manages claims operations for insurers across auto, property, travel, gadget, pet, renters, and liability. We combine world-class claims talent with proprietary AI systems to deliver dramatically faster resolutions, lower leakage, and a fundamentally better customer experience.

Backed by Y Combinator, Atomico, and Eurazeo, we've raised $16M+ and already manage more than $200M in insurance premium, including publicly traded companies and some of the most well-known household names.

## THE ROLE

You'll work directly with the founders on the things that hold a fast-growing company together: how we operate day to day, how we hire, and how it feels to join us. Broad scope, real ownership, from your first month.

- Define how ClaimSorted operates day to day — the cadence, processes and tools that keep a fast-growing team coordinated as we scale.
- Own the candidate and employee experience end to end, and build the systems that keep it consistently high.
- Set the standard for how ClaimSorted communicates, internally and out — voice, templates, response times.
- Act as the first filter on our hiring pipeline: run screening calls and shape the founders' shortlist.

We love working together in the office, so this is a full-time, office-based role in our London office. We're a high-intensity team and often put in significant time and effort, because we believe great outcomes come from doing the work well.

## QUALIFICATIONS

- 0–3 years somewhere you had to organise people and juggle priorities — startup, accelerator, consulting, VC, or a previous founder associate seat.
- You hold several priorities at once and know which one matters today.
- You fix processes rather than absorbing them.
- Naturally good with people, and quick to build rapport.
- Excellent writing. Much of this role is writing on behalf of the company.
- Proficient with AI tools.

## OUR VALUES

- Move Fast – Act decisively, iterate quickly, optimise for momentum.
- Always Overdeliver – We exceed expectations in everything we do.
- Think Customer-First, Always – The customer experience drives every decision.
- Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.'
- Say It How It Is – Transparency and direct communication build trust.

## ABOUT THE INTERVIEW

- Screening call (20 min) with the hiring manager
- Technical (45 min) – a real ClaimSorted problem, worked live: triage a week of competing priorities and draft the candidate-facing communications that go with it
- Founder interview (30 min) – how you think about ownership, priorities, and people
- Team day (paid) – come and work with us for a day

## BENEFITS (UK)

- Generous, transparent equity participation
- Quarterly performance bonus: up to 15% of quarterly salary
- Private medical insurance
- Pension contributions in line with UK auto-enrolment requirements
- 28 days annual leave plus bank holidays
- 30 days of remote work annually
- Skilled Worker visa sponsorship
- Company offsites
- Accelerated promotion track in a high-growth environment

## About ClaimSorted

## Company Overview
- **One-liner**: ClaimSorted is a tech-enabled Third Party Administrator (TPA) that combines AI and human expertise to help insurance companies outsource and streamline their claims processing.
- **Entity Type**: Private (Seed stage – raised $16.3M total; Y Combinator Summer 2024)
- **Headquarters**: London, UK (primary) and New York, NY, USA (secondary office)
- **Founded**: 2024
- **Founders**: Pavel Gertsberg (CEO) and German Mikulski (CTO)

## Core Business
- **Primary industries**: Insurance (property & casualty, accident & health, warranty)
- **Target customers**: Insurance carriers, MGAs (Managing General Agents) – B2B, mid-market to enterprise
- **Mission or purpose statement**: “Turning claims into your advantage” by delivering a five-star policyholder experience while reducing operational and indemnity costs.

## Products & Services
- **Claims Processing Platform** (SaaS + Managed Service): End-to-end claims administration including first notice of loss (FNOL), assessment, and payment. Integrates customisable workflows per policy wording.
- **Fraud Detection** (AI/Algorithmic): Proprietary algorithms flag unusual patterns, document tampering, and excessive costs; also surfaces subrogation and recovery opportunities.
- **Policyholder Experience (White-Label Portal)**: Custom-branded eNOL and claims portal for policyholders to track status, upload documents, and communicate.
- **Reporting & Insights**: Daily, weekly, monthly reports or live data feeds via SFTP/API; also provides underwriting insights.
- **Lines of Business Supported**: Commercial & Personal Property, General Liability, Accident & Health (including Travel), Commercial & Personal Auto, Small Commercial, and Warranty.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding $16.3M (Seed VC – last raised $13.3M ~9 months ago)
- **Notable Investors/Partners**: Y Combinator (Batch Summer 2024, primary partner Tom Blomfield); no other named institutional investors in public sources.
- **Growth Signals**: 
  - Team size of 20 (as of mid-2024)
  - Trusted by 30+ carriers and MGAs
  - Key operational metrics: below 1.2% claims leakage, below 1.0% reopen rates, claims cycle times 3× faster than industry averages.

## Competitive Advantages
- **AI‑first approach**: Combines proprietary automation with experienced adjusters, reducing manual effort and human error.
- **Low leakage & reopen rates**: Audited performance metrics significantly better than traditional TPAs.
- **Customisable white‑label experience**: Full brand control for insurers, improving customer satisfaction.
- **Multi‑line expertise**: Supports property, liability, auto, accident/health, and warranty under one platform.

## Strategic Focus
- Scale the platform to support more lines of business and geographies (notably EU expansion via Dublin office).
- Deepen AI capabilities for fraud detection and automated decision-making.
- Grow the team (actively hiring across engineering, claims, and go-to-market roles).

## Why Work Here
- **Culture**: Described as an “AI-first TPA” at an early stage (20 employees); founders previously built and scaled Fluffy, a pet insurance company, giving deep domain experience.
- **Work Environment**: Hybrid – employees split time between on‑site (New York and London offices) and remote. Typical on‑site expectation not specified but “hybrid” per Built In.
- **Notable Perks**: As an early‑stage Y Combinator startup, the appeal is ownership, impact, and shaping the future of claims. Hiring for roles like Product Engineer, AI Engineer, and Founding Account Manager.
- **Engineering Culture**: Strong emphasis on AI and full‑stack product development; CTO German Mikulski previously built AI systems processing $100M+ at Deutsche Bank.

## Sources
1. [claimsorted.com](https://www.claimsorted.com/) – Official website (product offerings, performance metrics, offices)
2. [ycombinator.com](https://www.ycombinator.com/companies/claimsorted) – YC company profile (founding date, founders, team size, batch, primary partner)
3. [cbinsights.com](https://www.cbinsights.com/company/claimsorted) – CB Insights profile (total raised, stage, location)
4. [builtin.com](https://builtin.com/company/claimsorted) – Built In company overview (employee count, hybrid policy, office locations)
5. [ycombinator.com/jobs](https://www.ycombinator.com/companies/claimsorted/jobs) – YC jobs page (open roles, founder descriptions, work culture)

## Other roles at ClaimSorted

- [Claims Handler – Auto (Bodily Injury)](https://feeny.ai/job/claims-handler-auto-bodily-injury-claimsorted-dallas-jxjddhdp5528) — Dallas, TX
- [Associate Partner - AI Operations // New York](https://feeny.ai/job/associate-partner-ai-operations-new-york-claimsorted-new-york-b7sxsazwkr4x) — New York, NY
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-claimsorted-new-york-5vz4bmvz176h) — New York, NY
- [Claims Handler – Property](https://feeny.ai/job/claims-handler-property-claimsorted-united-kingdom-7zsthz43ch2m) — United Kingdom
- [Team Leader - Technical Claims](https://feeny.ai/job/team-leader-technical-claims-claimsorted-united-kingdom-qsn3a39dajv4) — United Kingdom
- [Claims Handler – Travel](https://feeny.ai/job/claims-handler-travel-claimsorted-united-kingdom-q857cmnzr3d5) — United Kingdom
- [Claims Handler - Gadget - with APA/CIP Qualification (UK/IRL)](https://feeny.ai/job/claims-handler-gadget-with-apa-cip-qualification-uk-irl-claimsorted-united-53pn9zk3mvk6) — United Kingdom
- [Claims Handler - Travel - with APA/CIP Qualification (UK/IRL)](https://feeny.ai/job/claims-handler-travel-with-apa-cip-qualification-uk-irl-claimsorted-united-htez8xvmfwft) — United Kingdom
- [Claims Handler - Pet - with APA/CIP Qualification (UK/IRL)](https://feeny.ai/job/claims-handler-pet-with-apa-cip-qualification-uk-irl-claimsorted-united-kingdom-fswsvdbx11za) — United Kingdom
- [Founding Ops & Strategy // New York](https://feeny.ai/job/founding-ops-strategy-new-york-claimsorted-new-york-k6me0w8cf0mr) — New York, NY