---
title: 'Special Projects Lead at Maple'
canonical: 'https://feeny.ai/job/special-projects-lead-maple-new-york-cdk049fg9gmf'
type: 'job'
last_seen: '2026-09-05'
---

# Special Projects Lead at Maple

- **Company:** Maple
- **Location:** New York, NY
- **Compensation:** $80k–$115k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/maple/69d382a5-a636-4870-94e6-86659c416cbd

## Job description

HI 👋 I’M AIDAN, FOUNDER OF MAPLE.

At Maple https://maple.inc, we’re building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

## SPECIAL PROJECTS LEAD (ROTATIONAL PROGRAM)

## ABOUT THE ROLE

The Special Projects Lead role is designed as a rotational program, giving you the chance to contribute to different parts of the company - including pre-sale, post-sale, product, and operations. This is an opportunity to learn the business from multiple angles, build relationships across teams, and make an impact where it matters most. You'll work on a range of short- and medium-term projects, supporting key priorities while developing your skills and experience across functions.

## WHAT YOU’LL DO

- Rotate through core areas of Maple, including sales, customer success, product, and operations
- Support projects that may include process improvements, new initiative pilots, or helping teams work more efficiently
- Partner with different teams to learn best practices and help address immediate business needs
- Build strong cross-functional relationships and gain exposure to a variety of challenges and solutions
- Work closely with mentors and team leads to develop your skills and identify areas of growth
- Share insights and suggest improvements as you learn across your rotations

## WHAT WE’RE LOOKING FOR

- Any level of experience is welcome - including new grads, early-career professionals, or those seeking a career shift
- Interest in learning how a high-growth company operates across different teams
- Collaborative mindset - you enjoy working with others and learning from them
- Willingness to take on new challenges and adapt to different environments
- Organized, communicative, and eager to share your perspective
- Self-motivated and curious, with a drive to contribute wherever you land

WHY MAPLE?

- Unique opportunity to learn, grow, and make an impact across multiple company functions
- Supportive team environment that values learning and collaboration
- Ability to shape your own experience and explore potential long-term roles within Maple
- Competitive salary, benefits, and meaningful equity

If you’re ready to try new things, work with different teams, and help Maple grow, we encourage you to apply.

## HOW WE WORK

- We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types
- We believe in deep ownership. Engineers here talk to users, design features, and ship fast
- We value clarity over process. You’ll spend most of your day building, not waiting on decisions
- We move in person. We’re a tight-knit team that moves fast and solves problems together

## WHAT WE OFFER

- Competitive salary + meaningful equity
- A real product with real usage and growing revenue
- Strong In-person culture, fast feedback loops, and zero bureaucracy
- A small team that feels like a founding team
- Full health, dental, vision, 401k, life insurance, and unlimited PTO
- Tools budget, coffee budget, whatever-you-need-to-be-great budget

Want to help reimagine how software works for real-world businesses? Let’s talk.

## About Maple

## Company Overview
- **One-liner**: Maple builds human-like voice AI agents that answer phone calls, take orders, book reservations, and handle payments for restaurants, syncing directly to existing POS systems.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: New York, New York, United States
- **Founded**: 2023
- **Founders**: Not publicly available (LinkedIn lists Burthomley .J Douzable as Principal Owner)

## Core Business
- **Primary Industry**: Voice AI for restaurants and hospitality
- **Target Customers**: B2B — restaurants (independent, multi-location, and enterprise), with planned expansion into drive-thrus, kiosks, and other phone-based customer service settings for neighborhood businesses.
- **Mission or Purpose**: "Give every neighborhood business an always-on teammate who never misses a guest, so great service is effortless everywhere."

## Products & Services
- **Maple Voice AI Agent**: An AI-powered phone agent that answers inbound calls 24/7. It handles complex orders (modifications, combos, allergy requests), manages reservations, processes takeout and delivery requests, and addresses general inquiries. It features intelligent upselling to increase average ticket sizes by 25% and supports multiple languages and dialects. The system integrates in real-time with major POS systems and can be set up in as little as 24 hours.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over 1,000 restaurant owners are customers; the platform has processed over 2.1 million calls and 81,000 orders across 567 cities as of the data capture date.
- **Notable Investors/Partners**: Specific investors are not publicly listed. The company offers a partner program for agencies and consultancies (revenue share, marketing co-op).
- **Growth Signals**: The company is actively hiring (10+ open roles across engineering, sales, and growth), indicating a growth phase. It has a presence in the U.S., Argentina, and Canada.

## Competitive Advantages
- **Deep Restaurant Specialization**: Handles complex restaurant-specific tasks like custom combos, allergy notes, and multi-item modifications, going beyond simple FAQ answering.
- **POS Integration**: Real-time, direct integration with major POS systems ensures orders flow error-free to the kitchen without manual re-entry.
- **Always-On Revenue Capture**: Captures orders and appointments during off-hours (late night, holidays), preventing lost revenue from missed calls.
- **Accuracy and Upselling**: Claims 99% accuracy on orders and a proven 25% increase in average ticket size through intelligent upselling.

## Strategic Focus
- **Vertical Expansion**: Scaling from independent restaurants to enterprise restaurant groups and expanding into adjacent verticals like drive-thrus and kiosks.
- **Product Development**: Continued investment in AI and machine learning (hiring ML Research Engineers, Full Stack Engineers) to improve voice agent capabilities and integration depth.
- **Partner Ecosystem**: Growing through a partner program to reach more merchants via agencies and consultancies.

## Why Work Here
- **High-Impact, Early-Stage Environment**: A small, growing team (17 employees as per LinkedIn) where individual contributions have significant impact on the product and company trajectory.
- **Innovative Mission**: Working on cutting-edge voice AI technology in a practical, high-demand market (hospitality), with a clear vision for broader expansion.
- **Culture**: The company values are Innovation, Excellence, Customer-Centricity, and Integrity. The careers page highlights a "collaborative, high-impact" environment.
- **Perks & Benefits**: Competitive salary + equity, flexible work arrangements, health/dental/vision coverage, professional growth budget, and events/happy hours.
- **Work Policy**: The New York HQ is in-office, but the company also hires for remote roles (e.g., Customer Support in LatAm and South Africa), suggesting a hybrid or role-dependent flexibility. Job postings on Built In list both "In-Office" (New York, NY) and "Remote" options.

## Sources
1. [Maple Website](https://maple.inc/)
2. [Maple Careers Page](https://maple.inc/careers/)
3. [Built In NYC Profile](https://builtin.com/company/maple-0)
4. [LinkedIn Company Page](https://www.linkedin.com/company/mapleai)
5. [Maple Jobs Board (Ashby)](https://jobs.ashbyhq.com/maple)

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