---
title: 'Specialist, Onboarding at Pebl'
canonical: 'https://feeny.ai/job/specialist-onboarding-pebl-medellin-hsa5s786db8c'
type: 'job'
last_seen: '2026-11-03'
---

# Specialist, Onboarding at Pebl

- **Company:** Pebl
- **Location:** Medellín, Colombia
- **Compensation:** $80.3M–$90M
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.ashbyhq.com/pebl/71aee430-056f-45ba-b11b-9b56073d5cf4

## Job description

Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere. Where Your Work Moves the Needle. At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work. What Makes You a Great Fit We are seeking an experienced Specialist, Onboarding to deliver seamless, compliant onboarding, offboarding, and ongoing HR operations for enterprise clients and supported employees across Latin America. This role owns an assigned portfolio of work end to end, coordinates cross-functional dependencies, and helps ensure strategic customer launches are accurate, timely, and well managed. The ideal candidate combines LATAM employment-law knowledge and customer focus with sound judgment and technical fluency across HRIS integrations, APIs, spreadsheets, and reporting. They communicate clearly and use data and feedback to solve problems and improve the employee and client experience. This is a hybrid role based in Medellín, Colombia, and only candidates who currently reside in Medellín will be considered.

How You’ll Make an Impact:

- Own end-to-end onboarding, offboarding, and ongoing operational delivery for an assigned portfolio of enterprise clients and supported employees, supporting successful launches and efficient operations as customers grow.
- Create and manage onboarding plans, timelines, milestones, dependencies, and stakeholder expectations; communicate progress, risks, and next steps clearly.
- Partner with Product, Sales, Payroll, Legal, Support, Immigration, Client Services, and external providers to resolve operational challenges and deliver timely, accurate, and compliant outcomes.
- Provide accurate, customer-focused support to clients and employees on benefits, international payroll, expense reporting, employment documentation, and other HR matters.
- Apply employment and labor laws across LATAM countries, relevant collective agreements, internal policies, and operating responsibilities; identify compliance gaps and coordinate corrective action.
- Track onboarding timelines, case status, resolution-time SLAs, and service quality while building trusted relationships and maintaining a high-quality experience in increasingly complex environments.
- Use advanced spreadsheets, reporting, data validation, and dashboard analysis to identify trends, reconcile issues, diagnose root causes, and improve accuracy, response times, and experience.
- Build product and workflow expertise; troubleshoot HR systems integrations, APIs, data mapping, synchronization, and access issues with Product or Engineering; and contribute to automation and scalable process improvements.
- Investigate and resolve issues, collaborate with the appropriate teams, and retain ownership through completion; share regional expertise and assist with peer and new-hire training.

Let’s Connect If You Have: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

- A strong technical or analytical degree—ideally in Engineering, Mathematics, Computer Science, Physics, Economics, or a related discipline—or equivalent practical experience is required.
- Working knowledge of HR systems integrations and APIs, with the ability to troubleshoot data-mapping, synchronization, and access issues alongside Product or Engineering.
- Strong spreadsheet and reporting skills, including lookups, pivot tables, reconciliations, bulk data validation, and basic dashboard analysis.
- At least four years of relevant professional experience, including substantial international HR or HR Operations experience managing the employee lifecycle in fast-paced, high-volume environments.
- Demonstrated expertise in onboarding and offboarding, with the ability to manage multiple client environments, stakeholders, deadlines, and sensitive employee matters with accuracy and care.
- Strong knowledge of, and hands-on experience applying, employment and labor laws and HR regulations across multiple LATAM countries is required; experience supporting Colombia and additional LATAM markets is strongly valued.
- A versatile, high-ownership operator who can manage assigned work end to end, move quickly, and bring structure to ambiguity while collaborating effectively across teams.
- Strong analytical and research skills, with the ability to identify patterns, clarify complex issues, determine root causes, and recommend practical next steps.
- Excellent communication and stakeholder-management skills, with an approachable, empathetic customer orientation and the ability to build trusted relationships and resolve conflict.
- Exceptional organization and attention to detail, with the ability to prioritize competing demands; comfort using HRIS, ticketing, case-management, CRM, Google Workspace, and Microsoft Office tools.
- Professional proficiency in English is required. Portuguese language skills will make candidates stand out.
- Current residence in Medellín, Colombia, and availability to work in a hybrid model are required. Only local residents of Medellín will be considered.

## Nice To Have

- Knowledge of Canadian employment law and HR practices.
- Experience in an Employer of Record, global employment, HR outsourcing, or high-growth international environment.
- Experience collaborating with Product teams on automation and process improvements.

Our Commitment to You At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

- Flexible Time Off – Take the time you need to recharge.
- Parental Leave – Support for growing families.
- Health and Dental Insurance – Where applicable, to cover you and your loved ones.
- Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for [more information](https://hellopebl.com/company/careers/). Pebl is an Equal Opportunity Employer. We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

## About Pebl

## Company Overview
- **One-liner**: Pebl is an AI-powered Global Work Platform that provides Employer of Record (EOR) services, enabling companies to hire, pay, and manage employees in 185+ countries without setting up local entities.
- **Entity Type**: Private (Series stage not publicly disclosed; formerly known as Velocity Global)
- **Headquarters**: Palo Alto, CA, USA
- **Founded**: 2014
- **Founders**: Not publicly listed as individual founders; the company was originally founded as Velocity Global.

## Core Business
- Primary industry/industries: Global HR technology, Employer of Record (EOR), Payroll & Compliance
- Target customers: B2B – Startups to Fortune 500 companies looking to hire internationally without establishing local legal entities.
- Mission statement: "To make global work simple by helping companies hire, pay, and support their people—anywhere."

## Products & Services
- **Pebl Global Work Platform**: An AI-powered, human-led SaaS platform that integrates with HRIS, HCM, and ATS systems. It handles the full employment lifecycle: locally compliant contracts, payroll, tax filings, statutory benefits, paid leave, onboarding, and offboarding across 185+ countries.
- **Employer of Record (EOR) Services**: Pebl acts as the legal employer for international workers, taking on compliance and liability so client companies can focus on the work relationship. Includes in-country legal teams and a partnership with Baker McKenzie, the #1 global employment law firm.
- **AI Assistant ("Alfie")**: A conversational AI tool that provides vetted answers in 50+ languages to help HR teams navigate global compliance questions.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Manages over $1 billion in annual global payroll and supports 185+ countries.
- **Notable Investors/Partners**: Partnership with Baker McKenzie (global employment law firm). Backed by a decade of compliance expertise. Trusted by startups and Fortune 500s alike.
- **Growth Signals**: Rebranded from Velocity Global to Pebl in 2024. Rated #1 for compliance on G2. Holds more employment licenses than any other EOR. Has 200+ world-class in-house legal experts. Company has 302 U.S.-based employees (Medium size) with colleagues across 45+ countries.

## Competitive Advantages
- **Compliance Leadership**: Rated #1 for compliance on G2, with a multi-layered approach that includes in-house regional legal teams and a partnership with Baker McKenzie.
- **Scale & Licenses**: Holds more employment licenses than any other EOR, providing a legal moat that is difficult for competitors to replicate.
- **AI-Powered Platform**: Integrates with existing HRIS/HCM/ATS systems and offers a conversational AI assistant (Alfie) for real-time compliance guidance.
- **Speed**: Can onboard new employees in as little as 24 hours with a flat-rate, transparent pricing model (no hidden fees).

## Strategic Focus
- **AI Integration**: Deepening the use of AI (Alfie) to automate compliance checks, provide salary guidance, and streamline global hiring workflows.
- **Global Expansion**: Continuing to expand country coverage and employment license portfolio (already at 185+ countries).
- **Product-Led Growth**: Emphasizing a self-service portal and transparent pricing to reduce friction for customers.

## Why Work Here
- **Remote-First Culture**: Work from where you're most effective, with opportunities to connect in person at global hubs. Monthly stipends for workspace setup.
- **Global Team**: Colleagues across 45 countries, offering a diverse, international work environment.
- **Career Growth**: Defined job expectations, real mentorship, and clear paths to promotion. "More ownership, less hierarchy" with direct access to decision-makers.
- **Benefits**: 12 weeks minimum paid parental leave, competitive retirement plans, incentive equity, performance-based bonuses, flexible PTO, and paid volunteer days. The entire company shuts down globally a few times per year ("Pebl Pause") for rest.
- **Certified Workplace**: Great Place To Work® Certified™ (75% of employees say it's a great place to work vs. 57% at a typical U.S. company).
- **Open Roles**: Currently hiring for Account Managers, Payroll Specialists, Account Executives, Product Manager Intern (AI), Strategic Account Executives, Product Design Intern, and Benefits Administrators across AMER and EMEA regions.

## Sources
1. [hellopebl.com - Company Page](https://hellopebl.com/company/)
2. [hellopebl.com - Careers Page](https://hellopebl.com/company/careers/)
3. [hellopebl.com - Product Page](https://hellopebl.com/)
4. [Great Place To Work - Pebl Profile](https://www.greatplacetowork.com/certified-company/7007819)
5. [LinkedIn - Pebl](https://www.linkedin.com/company/hellopebl)
6. [Ashby - Pebl Careers](https://jobs.ashbyhq.com/pebl)

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