---
title: 'Specialist Software Engineer at NICE'
canonical: 'https://feeny.ai/job/specialist-software-engineer-nice-pune-24ehcfqjbfkq'
type: 'job'
last_seen: '2026-09-08'
---

# Specialist Software Engineer at NICE

- **Company:** NICE
- **Location:** Pune, India
- **Posted:** 2026-07-23
- **Last confirmed live:** 2026-09-08
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4935857101?gh_jid=4935857101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the Role All About?

We are looking for a highly skilled Specialist Data Engineer with strong expertise in Snowflake, AWS, Data Warehousing, and Data Lake technologies. In this role, you will design and build scalable data solutions, analyze complex data environments, troubleshoot production issues, and drive data engineering best practices across cloud-based platforms. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true

The ideal candidate combines deep technical knowledge with strong analytical and problem-solving skills, enabling them to understand customer challenges, investigate data flows, identify root causes, and deliver scalable solutions. Exposure to real-time data processing, automation, CI/CD, and AI-driven engineering practices is highly desirable. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true

How Will You Make an Impact?

- Design, develop, and maintain scalable data pipelines and data solutions utilizing Snowflake. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Build and support Data Warehouse and Data Lake architectures, including data modeling, transformation, and integration. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Understand end-to-end data lineage, dependencies, transformations, and relationships across platforms. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Investigate customer-reported and production data issues, perform root cause analysis, and drive timely resolution. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Develop and troubleshoot cloud-native data solutions across AWS and Snowflake environments. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Work with real-time data streaming technologies such as Kafka and Flink. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Implement software engineering best practices including CI/CD, source control, automated testing, and deployments. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Identify opportunities for automation and improve operational efficiency through reusable frameworks and utilities. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Leverage Generative AI and Agentic AI capabilities to enhance data engineering workflows, troubleshooting, and productivity. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Contribute to the scalability, reliability, monitoring, and performance optimization of data platforms. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true

Have You Got What It Takes?

Required Qualifications

- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- 8 to 12 years of experience in Data Engineering. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Strong hands-on experience with Snowflake. This is a critical requirement for the role. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Expertise in SQL, ETL/ELT processes, Data Warehousing, Data Modeling, and Data Lake concepts. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Strong hands-on experience with AWS services including S3, IAM, EC2, Lambda, CloudWatch, and SQS/SNS. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Experience integrating Snowflake with AWS-based data ecosystems and Data Lakes. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Experience working with large-scale data platforms and complex datasets. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Strong troubleshooting and analytical skills with the ability to independently investigate data issues. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Experience with Kafka, Flink, or similar stream-processing technologies. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Experience with Git, CI/CD pipelines, automated deployments, and modern software engineering practices. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Proficiency in Python, Java, or Scala. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Understanding of cloud-native architecture, scalability, monitoring, reliability, and performance optimization. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true

## Preferred Qualifications

- Exposure to Generative AI and Agentic AI concepts and practical applications. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Experience with Snowflake Cortex or similar AI-enabled data platforms. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true
- Demonstrated experience implementing automation solutions to improve engineering productivity and operational efficiency. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true

You Will Have an Advantage If You Also Have

- Strong customer-centric problem-solving capabilities.
- Ability to trace and analyze data across multiple systems and layers.
- Experience building reusable frameworks, utilities, and engineering accelerators.
- Strong ownership mindset with a focus on continuous improvement and innovation. https://niceonline-my.sharepoint.com/personal/tanaya_dubey_nice_com/_layouts/15/Doc.aspx?sourcedoc=%7B0220E54A-5E54-4D8E-B34B-AFE68A564D66%7D&file=DataWhisperers-Job%20Description.docx&action=default&mobileredirect=true

What's In It For You?

- Opportunity to work on large-scale cloud and data platforms.
- Exposure to modern data engineering technologies, AI-driven solutions, and real-time processing frameworks.
- Ability to influence architecture, automation, and engineering best practices.
- Collaborative and innovation-focused work environment.

Enjoy NICE-FLEX!

- At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11519

Reporting into: Tech Manager

Role Type: Individual Contributor

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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