--- title: 'Specialty Pharmacy Technician - 2nd Shift (1:30p-10:00p EST) at Shields Health Solutions' canonical: 'https://feeny.ai/job/specialty-pharmacy-technician-2nd-shift-1-30p-10-00p-est-shields-health-kb1q05cb5r8e' type: 'job' last_seen: '2026-11-06' --- # Specialty Pharmacy Technician - 2nd Shift (1:30p-10:00p EST) at Shields Health Solutions - **Company:** Shields Health Solutions - **Location:** Springfield, MA - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/shieldshealthsolutions/jobs/8196283003 ## Job description 💊 Certified Pharmacy Technician (CPhT) - Specialty Pharmacy Shift: Monday-Friday | 1:30 PM - 10:00 PM Make an Impact in Specialty Pharmacy We are seeking an experienced Certified Pharmacy Technician (CPhT) to provide hands-on support to patients and pharmacists through a full continuum of medication adherence and specialty pharmacy services. This role is ideal for a motivated, patient-focused professional seeking a long-term career path with a fast-growing healthcare organization. Candidates must be nationally certified and registered as a Pharmacy Technician in their state of employment. ## Key Responsibilities ✅ Interpret, enter, and process prescriptions accurately ✅ Clarify prescription orders with pharmacists and healthcare providers ✅ Label, fill, and prepare prescriptions for pharmacist verification ✅ Perform pharmaceutical calculations ✅ Handle medications requiring special storage or handling, including refrigerated and hazardous medications ✅ Assemble medication-related supplies (syringes, sharps containers, alcohol swabs, bandages, etc.) ✅ Prepare medications for patient and departmental delivery ✅ Answer, resolve, and triage inbound patient inquiries ✅ Conduct medication adherence and therapy follow-up outreach ✅ Secure refill authorizations and prescriptions ✅ Resolve insurance issues and assist patients with financial assistance programs ✅ Maintain pharmacy inventory, including ordering and receiving medications ✅ Perform data entry, claim adjudication, and follow-up activities ✅ Manage and update pharmacy records and databases ✅ Identify trends, solve problems, and support process improvement initiatives ✅ Collaborate with internal stakeholders to drive operational excellence ✅ Maintain strict confidentiality of patient and company information ✅ Participate in continuing education and professional development ✅ Other duties as assigned ## Qualifications Required - Active Pharmacy Technician registration in the state of employment - National certification as a Certified Pharmacy Technician (CPhT) or equivalent - High School Diploma or GED - 1+ year of Pharmacy Technician experience ## Preferred - 5+ years of Pharmacy Technician experience - Specialty pharmacy or medication adherence experience If additional state registration or certification is required at hire, candidates must obtain and maintain those credentials within a mutually agreed-upon timeframe. Continued employment is contingent upon meeting certification requirements. ## Skills & Attributes ✔ Strong phone, communication, and customer service skills ✔ Advanced proficiency in Microsoft Office, particularly Excel and Word ✔ Ability to learn new pharmacy systems and database applications quickly ✔ Strong organizational, analytical, and interpersonal skills ✔ Exceptional attention to detail and quality ✔ Dependable, empathetic, and patient-focused ✔ High integrity with the ability to handle sensitive information confidentially ✔ Self-motivated team player with excellent communication skills Why Join Us? Join a growing specialty pharmacy organization where your work directly supports patient outcomes, medication adherence, and quality care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician seeking a rewarding and stable opportunity, we'd love to connect with you. Apply today and help improve patients' lives through exceptional pharmacy care. 🚀 California residents employed by or applying for work at Shields have certain privacy rights. Please review our: [California Workforce Privacy Notice](https://www.shieldshealthsolutions.com/wp-content/uploads/2023/01/CPRA-Notice-Shields-Website-January-1-2023.pdf) and [Privacy Policy.](https://www.shieldshealthsolutions.com/privacy-policy/) By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com. ## About Shields Health Solutions ## Company Overview - **One-liner**: Shields Health Solutions is the nation’s first integrator of specialty pharmacies into health systems, helping hospitals and clinics manage complex medications and improve patient outcomes. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: Not explicitly stated in search results; likely based in the United States (Quincy, MA, per external sources, but not confirmed in the provided data) - **Founded**: 2012 - **Founders**: Jack Shields ## Core Business - Primary industry: Healthcare (specialty pharmacy integration, health system partnerships) - Target customers: B2B – health systems (hospitals, clinics, academic medical centers) and drug manufacturers - Mission: Break down barriers between patients and the specialty medications they critically need; elevate what specialty pharmacy can do for health systems. ## Products & Services - **TelemetryRx®**: A purpose-built technology platform that identifies eligible specialty patients, provides customized data reporting, and standardizes specialty pharmacy operations across a health system. - **Integrated Clinical Services**: Trained, certified clinical pharmacists and technicians embedded in health systems to help patients navigate treatment, manage medication adherence, and reduce administrative burden. - **Payer & Drug Access Solutions**: Trade relations experts secure access to 90%+ of limited distribution drugs and specialty medications; payer teams expand network access 3x; financial support teams ensure affordable care for patients. - **Patient Support Center**: Prior authorization and financial assistance services to help patients obtain and afford their medications. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: More than 80 health system partners across 47 states, covering over 1,000 hospitals and clinics; ~50 specialty and rare disease states managed - **Notable Investors/Partners**: Not disclosed in provided materials; partner health systems include leading academic medical centers and community hospitals - **Growth Signals**: Expanded network to 80+ health systems; consistently named a Great Place to Work for 5+ years; ranked among Fortune’s Top 100 Workplaces, Best Workplaces in Healthcare™, and Becker’s Healthcare Top 150 Places to Work ## Competitive Advantages - First-mover advantage as the first company to integrate specialty pharmacy directly into health systems - Proprietary TelemetryRx® platform that unifies data and workflows across diverse hospital settings - Deep payer and manufacturer relationships enabling access to 90%+ of limited distribution drugs and 3x network expansion - High-touch, data-powered clinical model that lowers total cost of care while improving patient outcomes ## Strategic Focus - Continue expanding health system partnerships nationwide - Innovate new care models and patient engagement tools (e.g., refill management, oncology clinical pharmacy services) - Enhance technology platform to deliver real-time data and analytics for specialty pharmacy operations - Maintain a patient-first, compassionate culture while scaling the team ## Why Work Here - **Culture**: Voted a Great Place to Work for five consecutive years; emphasis on kindness, inclusion, and intentional acts of care. Employee Resource Groups support diversity and belonging. - **Benefits**: Competitive medical/dental/vision insurance with no waiting period, 401k matching, 4 weeks PTO plus 8 paid holidays and 2 floating holidays, paid parental leave, paid mental health & wellness coaching, short/long-term disability and life insurance. - **Career Growth**: Entrepreneurial environment where employees can chart their own path; PGY1 Community-Based Pharmacy Residency program; opportunities across clinical, operational, and tech roles. - **Work Policy**: Mixed – both on-site and remote roles available (e.g., Remote positions for Pharmacy Liaison, Benefit Eligibility Specialist, etc.) - **Recruitment Integrity**: Official communications only from shieldsrx.com domains or text; no payment or sensitive info requested before offer; all applicants must apply formally. ## Sources 1. [shieldshealthsolutions.com](https://shieldshealthsolutions.com/) 2. [About Us – Shields Health Solutions](https://shieldshealthsolutions.com/about/) 3. [Our Culture – Shields Health Solutions](https://shieldshealthsolutions.com/about/our-culture/) 4. 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