--- title: 'Sportsbook Operations Coordinator at Betsson Group' canonical: 'https://feeny.ai/job/sportsbook-operations-coordinator-betsson-group-malta-68agyw4m02v0' type: 'job' last_seen: '2026-11-02' --- # Sportsbook Operations Coordinator at Betsson Group - **Company:** Betsson Group - **Location:** Malta - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-11-02 - **Apply:** https://job-boards.greenhouse.io/betsson/jobs/8327326 ## Job description Join our dynamic Sportsbook Operations Team and play a key role in the exciting world of sports betting! As a Sportsbook 2nd Line Coordinator, you will serve as a key escalation point for complex sportsbook queries, bridging the gap between Customer Support, Trading and technical teams. You will also take on responsibilities within our Payout Review Analytics function, reviewing high-value bets, investigating settlement and pricing discrepancies, and helping ensure accurate customer payouts. This is a shift-based position, covering 24/7 operations on a rotating schedule. Key responsibilities: - Provide 2nd line Sportsbook support to Betsson Group’s customer service teams across various channels. - Assist Betsson Sportsbook B2B partners with queries and issues related to our Sportsbook offering. - Review and approve high-value payouts through the Payout Review Analytics (PRA) process, ensuring the accuracy of settlement, pricing and complex bet calculations - Identify patterns or recurring issues and proactively suggest improvements. - Liaise with internal Sportsbook Trading teams and customer support to ensure efficient and timely resolutions for customers and partners. - Work closely with the technical team and third-party Sportsbook providers to identify and resolve issues related to the Sportsbook offering. - Report any suspected fraudulent betting activity to Team Leads and the Payments/Fraud Department. - Perform other administrative tasks related to Sportsbook as needed. ## Requirements - A genuine passion for sports. - Good knowledge of sports betting products, markets, and rules. - Willingness to work evening, nights, and weekend shifts as part of a rotating schedule. - Proficiency in Microsoft Office and general computer skills. - Comfortable working under pressure, especially during high-traffic events or system incidents. - Strong communication skills and fluency in English. What we offer: Join us for a fun, challenging, and rewarding role in a collaborative and dynamic environment. We provide diverse career pathways for those looking to deepen technical skills or advance into leadership roles. Enjoy perks like free lunches Monday through Friday, comprehensive health insurance, a health allowance, and the flexibility to work remotely from abroad for up to 10 days annually. What we offer: Join us for a fun, challenging, and rewarding role in a collaborative and dynamic environment. We provide diverse career pathways for those looking to deepen technical skills or advance into leadership roles. Enjoy perks like free lunches Monday through Friday, comprehensive health insurance, a health allowance, and the flexibility to work remotely from abroad for up to 10 days annually. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our [Privacy Policy](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&reserved=0) ## About Betsson Group ## Company Overview - **One-liner**: Betsson Group is a global iGaming operator offering sportsbook, casino, and gaming products through a portfolio of well-known brands, powered by a proprietary technology platform. - **Entity Type**: Public (wholly owned by Betsson AB, listed on Nasdaq Stockholm Large Cap; ticker: BETSSON B) - **Headquarters**: Malta (with offices in Stockholm, Budapest, Tallinn, Athens, Buenos Aires, and more) - **Founded**: 1963 (heritage as a pioneering gaming company; Betsson AB established in 2001) - **Founders**: Not publicly available ## Core Business - **Primary industry**: iGaming (online sports betting, casino, and interactive gaming) - **Target customers**: B2C (players), with growing B2B sportsbook platform offering to other operators - **Mission statement**: "To deliver the best customer experience in the gaming industry." - **Vision**: "To be a long-term, leading online gaming company." ## Products & Services - **Betsson**: Flagship online casino and sportsbook brand, operating in multiple regulated markets. - **Betsafe**: Sportsbook and casino brand with a strong presence in the Nordics, Baltics, and other European markets. - **NordicBet**: Casino and sports betting brand primarily serving Scandinavian customers. - **StarCasino**: Casino brand focused on the Italian and other regulated markets. - **InkaBet**: Sportsbook and casino brand targeting South American markets, e.g., Peru. - **Zecure Gaming**: B2B platform and white-label solutions for partner operators. - **Proprietary Platform**: End-to-end technology (sportsbook trading, casino aggregation, payments, responsible gaming tools) developed and operated in-house. ## Market Standing - **Valuation/Market Cap**: Parent Betsson AB is publicly traded; market cap varies (approx. SEK 20-25 billion as of H1 2025). Exact figure not provided in search results. - **Key Metric**: Annual Revenue – Not directly available in provided sources; Betsson AB reports publicly (e.g., Q1 2025 revenue was €238.4 million). For latest, refer to parental financial reports. - **Notable Investors/Partners**: Betsson Group is wholly owned by Betsson AB, whose largest shareholders include Nordea, Swedbank Robur, and other institutional investors. - **Growth Signals**: 3,000+ employees across 20 offices; 75 nationalities; expansion into new regulated markets (e.g., Greece, Brazil, Peru); B2B sportsbook platform now offered to third parties; robust headcount growth and continuous hiring. ## Competitive Advantages - **Proprietary technology** built over decades, giving full control over product roadmap, scalability, and security. - **First‑mover heritage** (since 1963) and deep regulatory expertise across dozens of licensed markets. - **Diverse brand portfolio** allows local adaptation while leveraging a common platform and operational excellence. - **Strong focus on responsible gaming** and compliance, building trust with regulators and players. - **Agile, cross‑functional teams** and a “One Betsson” culture that fosters collaboration and innovation. ## Strategic Focus - **Talented People**: Invest in hiring, retention, and internal mobility (promotion rates, rotations, leadership programs). - **Quality Products**: Continue to enhance the proprietary platform and launch new features for sportsbook and casino. - **Operational Excellence**: Scale efficiently while maintaining high uptime, security, and customer experience. - **Geographic Expansion**: Enter high‑potential regulated markets (e.g., Latin America, Southern Europe) and grow B2B partnerships. ## Why Work Here - **Culture**: International, inclusive, and collaborative – 75 nationalities represented, 40% women in workforce. “One Betsson” spirit emphasizes teamwork and innovation. - **Work‑life balance**: Hybrid model – 3 days in office / 2 days remote; flexible hours; home‑office allowance; wellness support. - **Growth**: Internal recruitment priority; job rotations, training, leadership programs; real career progression. - **Perks**: Private health insurance, wellness benefits, learning opportunities, and a dynamic environment where “passion meets purpose.” - **Tech hubs**: Engineering teams in Malta, Stockholm, Budapest, Tallinn, and Athens, working on a high‑traffic proprietary platform. ## Sources 1. [betssongroup.com – About Us](https://betssongroup.com/about-us/) 2. [betssongroup.com – Home](https://betssongroup.com/) 3. [betssongroup.com – Careers Overview](https://betssongroup.com/careers/) 4. [betssongroup.com – Why Betsson?](https://betssongroup.com/careers/why-betsson/) 5. 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