--- title: 'Sr. Account Manager at Centerfield' canonical: 'https://feeny.ai/job/sr-account-manager-centerfield-united-states-q83540q5byzh' type: 'job' last_seen: '2026-09-09' --- # Sr. Account Manager at Centerfield - **Company:** Centerfield - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-10 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/centerfield/869096e2-fbeb-49ad-934d-d98ab6962434 ## Job description Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com http://Business.com and BroadbandNow.com http://BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... As a Sr. Account Manager in Centerfield, you will be the primary relationship owner for a designated group of high-priority media accounts. Your role is crucial in ensuring media source retention and fostering growth by maximizing the value derived from our services. Additionally, you will be responsible for bringing on and cultivating new accounts. How You'll Contribute... Publisher Relationship Management: - Serve as the key contact for publisher accounts, focusing on retention, performance, and growth. - Develop and nurture positive relationships with all publisher touchpoints, ensuring publisher satisfaction. Strategic Planning and Onboarding: - Prepare implementation plans and lead publisher onboarding, presenting content strategy and annual plans. - Collaborate closely with publishers to identify needs, including content approval workflows, and provide consultation on best practices for solutions and setup. Content Evaluation and Management: - Regularly assess the quality of media, geos, and consumer attributes that align with business KPIs. - Identify new opportunities within existing accounts and new accounts, collaborating with the product and analytics team to increase revenue. Operational Excellence: - Work closely with Ad Operations on day-to-day operational processes, from campaign set-up to troubleshooting and QA. - Collaborate with Analytics to determine root causes for customer success or failure, driving requirements for product or process enhancement. - Adhere to established processes and workflows related to campaign set-up, pixel placement strategy, creative execution, ad trafficking, and campaign management. - Provide input on new processes and workflows as needed. Cross-Functional Collaboration: - Partner with internal cross-functional teams to understand client goals and key performance metrics, exceeding goals throughout campaigns. Data-Driven Management: - Leverage technical tools and quantitative data to manage campaigns, ensuring success, high customer satisfaction, and renewals. - Prepare campaign insights reporting, including analysis and research. What We're Looking For... - 5+ years of experience in Customer Success and/or Account Management - Strong analytical skills, business acumen, and decision-making abilities in a fast-paced environment for the insurance lead generation industry - Dynamic personality with effective communication skills, both written and oral, capable of influencing diverse audiences at all levels - Bachelor's Degree in an appropriate field of study or equivalent work experience - Passion for business and a proactive approach to improving and growing assigned media partnerships Life at Centerfield... - Competitive salary + semi-annual bonus - Unlimited PTO – take a break when you need it! - Industry-leading medical, dental, and vision plans + generous parental leave - 401(k) company match plan – fully vested day 1 - Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) - Career growth – we enjoy promoting from within! ## #LI-CC1 #LI-Remote AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us Here https://www.centerfield.com/about/. Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. ## About Centerfield ## Company Overview - **One-liner**: Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences to help Fortune 100 brands acquire customers at scale. - **Entity Type**: Private (acquired by Platinum Equity in 2020) - **Headquarters**: Los Angeles (Silicon Beach), California, United States - **Founded**: 2011 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Advertising Services / Digital Marketing / Performance Marketing - **Target customers**: B2B, primarily Fortune 100 brands in residential services, insurance, e-commerce, and B2B sectors - **Mission or purpose statement**: "Super-charged customer acquisition" — delivering outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. ## Products & Services - **Dugout Platform™**: Proprietary technology platform that powers customer acquisition at scale, managing performance media, first-party data insights, full-funnel attribution, and personalized experiences. - **Marketing Services**: Paid search, paid social, affiliate management, multivariate testing, and first-party data insights for Fortune 100 brands. - **Sales Services**: Handles over 25 million phone calls, chats, emails, and SMS annually for Fortune 100 companies, including inbound/outbound calls, appointment setting, and AI-powered selling. - **Proprietary Audiences**: Reaches more than 200 million in-market shoppers through digital brands like Business.com, AutoInsurance.com, BroadbandNow.com, Savings.com, and TheSeniorList.com. - **Industry Solutions**: Specialized services for Insurance (auto, home, life, health, Medicare), Home Services (2M+ new sales annually), E-Commerce, and Business Services. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company, acquired by Platinum Equity) - **Key Metric**: Annual Revenue of **$704.0M** (LinkedIn estimate) | Total Funding of **$967.0M** (including a $675M debt financing in April 2026) - **Notable Investors/Partners**: Parent company is **Platinum Equity** (acquired in 2020). Prior investors include H.I.G. Capital, H.I.G. Growth Partners, and Prospect Capital Corporation. - **Growth Signals**: 25% of Fortune 100 brands are clients. Reaches 200M+ in-market shoppers annually. Headcount of ~2,300 employees across 3 continents (LinkedIn reports 540 employees, but the careers page states 2,300+). Has made several acquisitions: Business.com (2021), Datalot (2021), Brainjolt (2024), and ConsumerVoice (2025). LinkedIn shows 17.8% YoY headcount growth. ## Competitive Advantages - **Proprietary Technology (Dugout Platform)**: A custom-built platform for outcome-based digital marketing, giving Centerfield a data and optimization edge over generic ad agencies. - **Scale & Reach**: Reaches 200M+ in-market shoppers annually through owned digital brands (Business.com, BroadbandNow.com, Savings.com, etc.), providing a massive first-party data advantage. - **Fortune 100 Clientele**: 25% of Fortune 100 brands are customers, demonstrating strong enterprise trust and retention. - **Full-Funnel Capability**: Combines marketing services, sales services (25M+ annual interactions), and proprietary audiences into a single, integrated solution. ## Strategic Focus - **AI-Powered Selling**: Investing in AI to enhance sales services and customer acquisition efficiency. - **Expansion via Acquisition**: Actively acquiring complementary businesses (Brainjolt, ConsumerVoice in 2024-2025) to expand audience reach and capabilities. - **Omnichannel Personalization**: Deepening personalized omnichannel experiences across digital media, email, SMS, and phone to improve conversion and client ROI. - **First-Party Data Leadership**: Leveraging its massive first-party data layer (200M+ shoppers) as third-party cookies decline, making its audience solutions more valuable. ## Why Work Here - **Culture & Values**: Values-driven culture centered on three core principles: "Be Great On and Off the Field," "Lead by Example," and "Continually Evolve." Described as positive, pragmatic, and proactive. - **Work Model**: Hybrid workspace — employees work onsite Tuesday through Thursday, with remote work on Monday and Friday. - **Headcount & Global Presence**: Over 2,300 employees across 3 continents (offices in the US, Jamaica, UK, Philippines, Canada, and Egypt). 138 Product + Tech employees. - **Perks & Benefits**: - Health, Vision, and Dental benefits (UnitedHealthcare) - Flexible PTO - Generous parental leave - Company 401k match (4%, immediately vested) - Semi-annual performance-based bonuses - Mental health support programs - Family planning benefits - Learning & Development resources - Interest clubs - **Diversity & Inclusion**: Mandated unconscious bias training, highly diverse management team, hiring practices that promote diversity. - **Recognition**: Recognized as a "Best Place to Work in Los Angeles." ## Sources 1. [centerfield.com](https://www.centerfield.com/) 2. [centerfield.com/careers](https://www.centerfield.com/careers/) 3. [centerfield.com/services](https://www.centerfield.com/services/) 4. [builtin.com](https://builtin.com/company/centerfield) 5. [linkedin.com](https://www.linkedin.com/company/centerfield-media) ## Other roles at Centerfield - [Data Engineer](https://feeny.ai/job/data-engineer-centerfield-los-angeles-dea9e54mc8jk) — Los Angeles, CA - [Mission Control Analyst](https://feeny.ai/job/mission-control-analyst-centerfield-montego-bay-3tby87exq6ee) — Montego Bay, Jamaica - [Mission Control Specialist](https://feeny.ai/job/mission-control-specialist-centerfield-montego-bay-7tq1ws6kgvwe) — Montego Bay, Jamaica - [Workforce Administrator MBJ](https://feeny.ai/job/workforce-administrator-mbj-centerfield-montego-bay-t42anx4gc84r) — Montego Bay, Jamaica - [Technical Operations Specialist](https://feeny.ai/job/technical-operations-specialist-centerfield-united-states-0w1z8k9qkx03) — United States - [Frontend Engineer Intern (6 month internship)](https://feeny.ai/job/frontend-engineer-intern-6-month-internship-centerfield-los-angeles-z56aw5h6n240) — Los Angeles, CA - [Sales Leader](https://feeny.ai/job/sales-leader-centerfield-portmore-mvp7029bwgyv) — Portmore, Jamaica - [Junior Training Officer](https://feeny.ai/job/junior-training-officer-centerfield-montego-bay-1zb5vd03qgkf) — Montego Bay, Jamaica - [Office Attendant](https://feeny.ai/job/office-attendant-centerfield-portmore-4xgaenkremxv) — Portmore, Jamaica - [Manager of Security](https://feeny.ai/job/manager-of-security-centerfield-los-angeles-jrz4vvfe63hv) — Los Angeles, CA