---
title: 'Sr. Account Manager at ecoATM | Gazelle'
canonical: 'https://feeny.ai/job/sr-account-manager-ecoatm-gazelle-remote-8kyh9pps26sr'
type: 'job'
last_seen: '2026-09-10'
---

# Sr. Account Manager at ecoATM | Gazelle

- **Company:** ecoATM | Gazelle
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/ecoatmgazelle/jobs/5366529008

## Job description

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

[Our Values and Leadership Behaviors](https://www.ecoatm.com/pages/our-culture)

## Role Summary

ecoATM is looking for an experienced, strategic Senior Manager of Account Management to own and grow a portfolio of our retail partnerships. This is a senior individual-contributor role built for someone with real account management chops — someone who can dig into the numbers and turn them into a presentation that lands in the room, stay organized while juggling hundreds of store launches at once, transform a chaotic spreadsheet into something genuinely useful, and keep a retailer relationship strong even when things get bumpy.

This role carries all the seniority, scope, and autonomy of a Senior Manager or Director-level account leader — without the people-management load. It's built for someone who wants to stay close to the account, not manage a team.

What You Will Do:

- Account Ownership: Own the relationship and act as the primary point of contact for your assigned retail accounts.
- Account Planning: Build and execute account plans that grow kiosk placements, improve performance, and deepen ecoATM's integration with each partner.
- Data-Driven Insights: Analyze retailer and internal performance data to identify issues and build data-backed recommendations for new placements and optimization.
- Business Reviews: Lead Quarterly Business Reviews and joint business planning that connect ecoATM's performance to each retailer's own strategic and financial priorities.
- Executive & Stakeholder Relationships: Cultivate relationships across a retailer's HQ — merchandising, operations, real estate/asset protection, sustainability — to multi-thread the relationship and reduce single-point-of-contact risk.
- Escalation Management: Manage problem resolution with urgency, conducting root-cause analysis and coordinating internally to protect the partnership.
- Marketing Partnership: Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations. Develop and support initiatives that enhance in-store awareness and customer engagement.
- Cross-Functional Coordination: Work closely with operations & regulatory teams to execute new kiosk installs smoothly.
- Market Awareness: Track industry trends and competitive activity, using real-time insight to spot new opportunities within your accounts.
- Business Development Support: Partner with the Business Development team on channel expansion opportunities and the onboarding of newly signed accounts within your territory.
- Forecasting & Planning: Manage account level installation and removal forecasts
- Customer Advocacy: Serve as the internal voice of the customer, ensuring retailer feedback shapes product, marketing, and operational decisions.

Your Qualifications:

- 8+ years of account management, retail partnerships, or related experience, ideally including time at Senior Manager or Director level
- Proven record of growing complex, multi-stakeholder retail accounts and hitting revenue/performance targets
- Advanced Excel skills; comfortable manipulating and interpreting large datasets
- Experience with Salesforce or a comparable CRM
- Strong PowerPoint and executive presentation skills
- Comfortable operating with a high degree of autonomy in a remote, fast-paced environment
- Bachelor's degree in business, Marketing, or related field preferred

Location:

- Remote; must reside in the United States

Compensation:

- Salary Range: $125K to $145K
- This position may also be eligible for short-term and long-term incentives based on individual and company performance.

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer.  All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.

## About ecoATM | Gazelle

## Company Overview
- **One-liner**: ecoATM and Gazelle operate a network of automated kiosks and an online platform that enable consumers and businesses to trade in, trade up, or recycle used smartphones and other devices for instant cash or credit, while keeping e-waste out of landfills.
- **Entity Type**: Private (owned by Apollo Global Management; last disclosed funding: $50M Private Equity round in March 2023)
- **Headquarters**: San Diego, California, United States (with processing facility in Louisville, KY, and remote employees across the US)
- **Founded**: 2008
- **Founders**: Not publicly listed (company was founded by a team; key early backer was Outerwall)

## Core Business
- **Primary industries**: Retail recyclable materials & used merchandise; circular economy; consumer electronics recommerce
- **Target customers**: B2C (consumers selling or recycling devices; buyers of certified pre-owned phones), B2B (retail partners hosting kiosks; enterprise trade-in programs)
- **Mission**: “Connecting people to technology they love while building a sustainable future one device at a time.” Vision: to be the planet’s largest protector from mobile device e-waste and the greatest connector of people through lowest-cost smartphone ownership.

## Products & Services
- **ecoATM Kiosks**: Automated, self-service kiosks located in over 7,000 retail locations (grocery stores, discount retailers) across the US. Consumers insert a used smartphone, receive an instant cash offer, and can sell or recycle the device on the spot.
- **Gazelle Online**: A web-based trade-in platform where consumers can mail in used devices for cash or credit. Also offers certified pre-owned phones for sale.
- **Business & Retail Solutions**: Trade-in programs and kiosk partnerships for retailers to offer device buyback services to their customers, driving foot traffic and enabling ESG/sustainability reporting.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue of **$512.0M** (LinkedIn estimate; company reports “staggering growth” but does not officially confirm)
- **Total Funding**: ~$397.9M over 8 rounds (including a $200M secondary in 2020, a $50M private equity round in 2023, and earlier VC rounds)
- **Notable Investors/Partners**: Parent company Apollo Global Management; prior investors include Cowen Group, Claremont Creek Ventures, Silicon Valley Bank; retail partners include major grocery and discount chains.
- **Growth Signals**: Over 50 million devices collected since 2009; 7,100+ kiosks nationwide; operates in 9 countries (including Belgium, Romania, Philippines, Peru, UAE); headcount growing ~1.6% YoY to ~250 employees; active hiring in engineering, finance, operations.

## Competitive Advantages
- **Scale of physical infrastructure**: Largest network of automated trade-in kiosks in the US – unmatched convenience for consumers.
- **Integrated physical + digital**: ecoATM kiosks provide instant cash on the spot, while Gazelle online captures mail-in trade-ins, covering all customer preferences.
- **Secure & sustainable**: Each device is either refurbished, resold, or environmentally recycled, giving retailers and consumers verifiable ESG impact.
- **Data-driven valuation**: Proprietary technology assesses device condition and market value in minutes, with no human negotiation.

## Strategic Focus
- **Expanding the circular tech economy**: Scaling kiosk count and retail partnerships to make device trade-in ubiquitous.
- **Sustainability leadership**: Continuing to position the business as a key partner for retailers seeking to meet ESG goals and reduce e-waste.
- **Operational excellence**: Investing in automation and analytics to improve kiosk uptime, device yield, and customer experience.
- **Global expansion**: Operating in 9 countries with room to enter more markets.

## Why Work Here
- **Culture**: “Open-Mindedness” is a core value; the company emphasizes collaboration, innovation, and authenticity. Employees report a supportive, mission-driven environment focused on making a positive environmental impact.
- **Work flexibility**: Headquarters in San Diego, CA; processing facility in Louisville, KY; many roles are remote/hybrid (numerous remote postings for engineering, finance, and management).
- **Benefits**: Comprehensive package including medical, dental, vision; 401(k) with match; PTO bank of 20 days/year to start; paid holidays; tuition reimbursement; paid maternity/paternity leave; short- and long-term disability; annual incentive plans; peer recognition platform (WorkTango).
- **Growth & stability**: Backed by Apollo Global Management, with steady revenue growth and a clear mission to expand. Opportunity to work on hardware (kiosks) and software (platform, analytics, UX) at a company that is a pioneer in device recommerce.
- **Diversity & inclusion**: Actively committed to building a diverse workforce; values different perspectives as a driver of innovation.

## Sources
1. [ecoatm.com – Our Story](https://www.ecoatm.com/pages/our-story)
2. [ecoatm.com – Our Culture](https://www.ecoatm.com/pages/our-culture)
3. [ecoatm.com – Careers](https://www.ecoatm.com/pages/careers)
4. [LinkedIn – ecoATM Company Page](https://www.linkedin.com/company/ecoatm)
5. [Greenhouse – ecoATM Gazelle Job Board](http://job-boards.greenhouse.io/ecoatmgazelle)

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