--- title: 'Sr. Account Manager - Retail at Kobie Marketing' canonical: 'https://feeny.ai/job/sr-account-manager-retail-kobie-marketing-st-petersburg-nbckgxdqasdy' type: 'job' last_seen: '2026-10-19' --- # Sr. Account Manager - Retail at Kobie Marketing - **Company:** Kobie Marketing - **Location:** St Petersburg, FL - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-19 - **Apply:** https://jobs.lever.co/kobie/ff8ff24d-0e73-4abd-8aaa-c90c9c9cff33 ## Job description Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: - Flexible Time Off to recharge when needed - Nine Company-Wide Holidays - A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here. Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. Travel Requirements: As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role. About the team and what we'll build together You're the reason our clients' loyalty programs run like clockwork. As Sr. Account Manager, you'll run day-to-day operations across one or more of Kobie's retail accounts, own client communication and coordination, and rally cross-functional teams to deliver on every commitment. This is where great Client Services careers are built. In the Retail Vertical, this means: You'll partner with some of the most recognized names in retail, where loyalty is a frontline growth engine. Programs run across stores, apps, and ecommerce, and members expect every point, offer, and reward to work seamlessly wherever they shop. You'll navigate high-volume promotional calendars, peak seasons where execution can't miss, program models from tiers to co-brand cards to paid memberships, and a fiercely competitive market where every retailer is fighting for share of wallet. The work moves fast, the stakes are visible, and the results show up in the business. ## How you will make an impact - Day-to-day client partnership: Be the client's primary contact for program management, with proactive communication and a planning cadence they can count on. - Flawless execution: Turn account plans and roadmaps into delivered work, on time and with excellence, and keep every commitment visible. - Program operations: Manage program configuration such as earn rules and logic, and support offer planning, measurement, and reporting. - Cross-functional coordination: Guide Kobie and client teams across workstreams, set clear expectations, and follow through until the work lands. - Early signals: Spot risk, shifting priorities, and unmet needs, and raise them before they become issues. - Commercial support: Track contract milestones and support accurate, on-time billing. ## What you need to be successful - 5+ years in marketing, loyalty, or account management, ideally client-facing. - Proven ability to juggle multiple accounts and priorities without losing the detail. - Technical acumen: you understand how platforms fit into a martech ecosystem and how features bring marketing ideas to life. - Clear, confident written and verbal communication. - Foundational financial and data analysis skills. - Bachelor's degree in marketing or a related field. - Ability to travel up to 15% Bonus Points - Retail industry experience - SaaS or loyalty platform experience, plus CRM and promotional marketing. - Familiarity with tools like Jira, Workfront, and Google Analytics. Where this role leads: Associate Director, Client Services, where you move from running the program to shaping it. Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. A place for all We celebrate and embrace diversity at Kobie! Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! ## About Kobie Marketing ## Company Overview - **One-liner**: Kobie Marketing is a global loyalty marketing company that helps brands grow enterprise value through strategy-led, AI-powered loyalty solutions. - **Entity Type**: Private (Privately Held) - **Headquarters**: Saint Petersburg, Florida, United States (with a major office in Bengaluru, India) - **Founded**: 1990 (nearly 40 years of operation) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Loyalty Marketing / Marketing Services - **Target customers**: B2B – enterprise brands across retail, travel & hospitality, financial services, entertainment, QSR, telecom, and more. - **Mission / Purpose**: “To grow enterprise value for brands through loyalty” [kobie.com](https://kobie.com/about/). ## Products & Services - **Kobie Alchemy® Loyalty Cloud**: A composable, AI-powered loyalty platform that enables personalization at scale, real-time data capture, and seamless integration with existing stacks. Offers both technology and strategic services. - **Strategic Consulting & Services**: End-to-end loyalty program design, optimization, and management, leveraging human-guided AI and deep data expertise. - **AI-Powered Personalization**: Machine learning and generative AI capabilities to deliver tailored experiences across channels. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metrics**: Annual Revenue of **$172.2M** (latest available) [linkedin.com](https://linkedin.com/company/kobie); **274 employees** [linkedin.com](https://linkedin.com/company/kobie) - **Notable Investors / Partners**: Not publicly listed; clients include “the world’s most iconic brands” - **Growth Signals**: - Recognized as the **only provider named a Leader** in both the Forrester Wave™: Loyalty Technology Solutions (Q1 2023) and Loyalty Services (Q2 2024) [kobie.com](https://kobie.com/about/). - Expanding global footprint with a new Bengaluru office and hosting **Kobie LaunchPad 2026**, a university AI hackathon in India to attract engineering talent. - Active hiring for AI, engineering, and client services roles across the US and India. ## Competitive Advantages - **Only Forrester Leader in both loyalty technology and services** – a rare dual recognition. - **Nearly 40 years of domain expertise** in loyalty marketing. - **Composable, API-first technology** that integrates flexibly with clients’ existing stacks. - **Human-guided AI** approach that combines strategic consulting with machine learning for personalization at scale. - **Strong culture and remote-first model** that attracts top talent (awarded Top Workplace USA and Top Remote Workplace). ## Strategic Focus - **AI-first loyalty**: Investing heavily in AI/ML and generative AI to drive real-time personalization and data insights. - **Global expansion**: Building a talent hub in Bengaluru, India, and running university hackathons to source engineering talent. - **Composable architecture**: Offering modular technology that lets clients choose what they need, when they need it. - **Deepening enterprise partnerships** across retail, travel, financial services, and telecom verticals. ## Why Work Here - **Award-winning culture**: Named a Top Workplace in the USA and Top Remote Workplace – values-driven environment with “freedom and responsibility” [kobie.com](https://kobie.com/culture/). - **Remote & hybrid flexibility**: Headquarters in St. Petersburg, FL, but teammates across 25+ US states and India. Hybrid options available; many roles are fully remote. - **Growth & development**: Strong people strategy fostering leadership and ownership; bi-annual L.O.V.E. Awards (peer-nominated) celebrate values-driven contributions. - **Comprehensive benefits**: Health insurance, free fitness programs, virtual health visits, flexible time off, competitive pay, 401k matching, annual profit sharing and bonuses. - **DE&I commitment**: Diversity, equity, and inclusion are woven into the culture; paid volunteer time off and support for local causes (e.g., St. Pete Free Clinic). - **Engineering & AI focus**: Open roles include Lead AI Engineer, AI Engineer, Lead DevOps Engineer, Senior Software Engineer – indicating a strong tech investment and modern stack. ## Sources 1. [Kobie About Page](https://kobie.com/about/) 2. [Kobie Culture & Careers](https://kobie.com/culture/) 3. [LinkedIn Company Profile](https://linkedin.com/company/kobie) 4. [Kobie Careers (Lever)](https://jobs.lever.co/kobie) 5. [Kobie Jobs Page](https://kobie.com/jobs/) ## Other roles at Kobie Marketing - [Sr. Sales Enablement Associate](https://feeny.ai/job/sr-sales-enablement-associate-kobie-marketing-st-petersburg-567wzh9ajnm1) — St Petersburg, FL - [Manager, Customer Success, Quality, Training & Customer Success](https://feeny.ai/job/manager-customer-success-quality-training-customer-success-kobie-marketing-st-fkk5gmazcpc6) — St Petersburg, FL - [Sr. Account Manager - Retail](https://feeny.ai/job/sr-account-manager-retail-kobie-marketing-st-petersburg-8fzv3x0q428p) — St Petersburg, FL - [Associate Director, Client Services](https://feeny.ai/job/associate-director-client-services-kobie-marketing-st-petersburg-4xn98mc2c6vm) — St Petersburg, FL - [Project Manager](https://feeny.ai/job/project-manager-kobie-marketing-st-petersburg-je6bcc7e02te) — St Petersburg, FL - [Sr. Director, Strategic Consulting](https://feeny.ai/job/sr-director-strategic-consulting-kobie-marketing-st-petersburg-0yh8ed9vpgk3) — St Petersburg, FL - [Business Systems Analyst](https://feeny.ai/job/business-systems-analyst-kobie-marketing-st-petersburg-5169qcdaw49a) — St Petersburg, FL - [Sr. Director, Client Services - Travel & Hospitality](https://feeny.ai/job/sr-director-client-services-travel-hospitality-kobie-marketing-st-petersburg-6sw1szaq34cz) — St Petersburg, FL - [Solutions Architect](https://feeny.ai/job/solutions-architect-kobie-marketing-st-petersburg-wk0vy95cjak5) — St Petersburg, FL - [SDET](https://feeny.ai/job/sdet-kobie-marketing-st-petersburg-ky6jaa3vgpv1) — St Petersburg, FL