---
title: 'Sr. AWS Developer, Products at NeuraFlash, Part of Accenture'
canonical: 'https://feeny.ai/job/sr-aws-developer-products-neuraflash-part-of-accenture-india-bengaluru-k3eg7hj38skz'
type: 'job'
last_seen: '2026-10-13'
---

# Sr. AWS Developer, Products at NeuraFlash, Part of Accenture

- **Company:** NeuraFlash, Part of Accenture
- **Location:** India (Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune Only)
- **Work type:** remote
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/neuraflash/jobs/6221193004

## Job description

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

The Sr. AWS Developer — Products builds the AI backbone of Pulse, NeuraFlash's AI agent monitoring, insights & evaluation platform, and NeuraFlash Desktop for Amazon Connect, our contact center product suite. This is an AI product engineering role with contact center DNA: you ship the LLM pipelines, agentic services, and MCP surfaces that let customers monitor, evaluate, and improve their AI agents grounded in real contact center conversations flowing out of Amazon Connect.

The ideal candidate pairs strong Amazon Bedrock ecosystem experience with hands-on Amazon Connect knowledge, is proficient in Python or TypeScript/Node.js, and treats security, scalability, and deployment portability as first-class requirements. If you love building GenAI products for the contact center on AWS end-to-end, we'd love to talk to you!

Responsibilities:

- Build Pulse's AI core: conversation ingestion, topic detection, LLM-based evaluations and scoring, PII redaction, and the insights/recommendation engine
- Develop on Amazon Bedrock — model invocation, Agents, AgentCore (gateways, runtimes), Knowledge Bases/RAG, and Guardrails — plus third-party LLM APIs
- Design and build Pulse's MCP server and agentic interfaces so AI assistants and customer tooling can consume Pulse data and actions
- Engineer agent observability: session/trace capture, evaluation harnesses, quality scoring, and health metrics for production AI agents
- Build the supporting serverless backend: Lambda, API Gateway, DynamoDB, Aurora/RDS, S3, Kinesis, Step Functions
- Own product infrastructure as code (AWS CDK): reusable, hardened constructs that deploy cleanly into customer-owned AWS accounts
- Own the Amazon Connect integration layer: CTR, Contact Lens, agent event streams, Lex bots, and contact flow touchpoints that feed Pulse and power ACE features
- Drive security posture: Cognito/OIDC auth, IAM least privilege, encryption everywhere, SAST/DAST/CSPM remediation, third-party security assessments
- Lead code reviews, mentor developers, and take technical ownership of product epics with minimal direction

Required Skills:

- Minimum 5+ Years of experience
- Strong hands-on programming in Python and/or TypeScript/Node.js
- Hands-on GenAI/LLM application engineering: prompt design, RAG, structured outputs, LLM-as-judge evaluation, guardrails, token/cost optimization
- Experience with Amazon Bedrock (or equivalent LLM platforms) in production workloads
- Deep experience with AWS serverless architecture (Lambda, API Gateway, DynamoDB, S3, EventBridge/Kinesis)
- Experience with AWS CDK or CloudFormation and CI/CD pipelines
- Amazon Connect experience (contact flows, Lex, CTR/Contact Lens data streams)
- AWS Developer / Solutions Architect certification (Associate or Professional)
- Experience building AI agents using Amazon Connect, Lex, and Bedrock (voice/chat self-service, agent assist)
- Experience building and operating REST APIs and event-driven integrations across multiple systems
- Security-minded development: IAM, Cognito, KMS encryption, VPC/network design, secure SDLC

Nice to haves:

- MCP server development or agentic frameworks (Bedrock AgentCore, LangGraph, Strands, CrewAI, etc.)
- AI agent evaluation/observability experience (evals, tracing, scoring pipelines)
- Experience shipping multi-tenant SaaS or products deployed into customer cloud accounts
- Contact center platform breadth (WFM, voice protocols like WebRTC/SIP, or other CCaaS platforms)
- Salesforce platform/API familiarity (Service Cloud, Data Cloud, Agentforce)
- AWS AI Practitioner or Machine Learning Specialty certification

## Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

What’s it like to be a part of NeuraFlash, Part of Accenture?

- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

## About NeuraFlash, Part of Accenture

## Company Overview
- **One-liner**: NeuraFlash, now part of Accenture, is a leading AI consulting and ISV partner for Salesforce and AWS, specializing in agentic solutions for sales, service, and field service operations.
- **Entity Type**: Private (acquired by Accenture on September 29, 2025; Accenture is public, NYSE: ACN)
- **Headquarters**: Burlington, Massachusetts, United States
- **Founded**: 2016
- **Founders**: T. Brett Chisholm (CEO & Co-Founder), Dennis Thomas (CTO & Co-Founder), Jim Hunt (COO & Co-Founder)

## Core Business
- **Primary Industry**: AI consulting, Salesforce implementation, cloud services
- **Target Customers**: Mid-market and enterprise companies across manufacturing, healthcare, financial services, retail, public sector, and more (B2B)
- **Mission**: Deliver exceptional business outcomes with gen AI-powered solutions across sales, service, and field service operations

## Products & Services
- **Agentforce Solutions**: Implementation and managed services for Salesforce Agentforce, including voice, data cloud, and field service – helping clients automate complex business processes and optimize agentic programs.
- **Amazon Connect & AWS GenAI**: Contact center transformation using Amazon Connect, Amazon Lex, and machine learning/gen AI to deliver personalized customer experiences.
- **Salesforce Cloud Solutions**: Expertise in Sales Cloud, Service Cloud, Revenue Cloud, Field Service, MuleSoft, and Data Cloud.
- **CLM Solutions**: Implementation partner for DocuSign Agreement Cloud and Ironclad.
- **Managed Services (Onward)**: Ongoing support, maintenance, and optimization for Salesforce and AWS environments.
- **ISV Products**: Desktop for Amazon Connect and other proprietary tools.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquisition terms not publicly released)
- **Key Metric**: Annual Revenue of ~$81.1M (LinkedIn estimate); 1000+ implementations with a 4.9 CSAT rating
- **Notable Investors/Partners**: Accenture (parent), Salesforce (Summit Partner, #1 Service AI Partner), AWS (Advanced Tier Partner), DocuSign, Ironclad
- **Growth Signals**: Acquired by Accenture to expand mid-market and gen AI capabilities; added ~510 professionals with 2,000+ certifications; doubled in growth year-over-year since 2016; 16.2% employee growth in the past year; 33.3% increase in job postings year-over-year

## Competitive Advantages
- **Deep Platform Expertise**: Unmatched specialization in both Salesforce and AWS, including Agentforce (most implementations of any consulting partner) and Amazon Connect.
- **AI-First Approach**: Proven track record of automating 67% of manual tasks and resolving 63% of customer issues with AI, backed by a dedicated innovation team.
- **Proven Outcomes**: 1000+ implementations with a 4.9 CSAT rating, serving over 400 customers globally.
- **Accenture Backing**: Now part of a global leader, providing scale, resources, and access to a vast client network while retaining a focused, mid-market agility.

## Strategic Focus
- **Gen AI & Agentforce**: Scaling agentic AI solutions across sales, service, and field service, in alignment with Salesforce’s strategic direction.
- **Mid-Market Expansion**: Leveraging Accenture’s global footprint to reach mid-market industries that need rapid AI adoption.
- **Managed Services Growth**: Expanding the Onward managed services arm to provide ongoing support and optimization for clients.
- **Talent Development**: Investing in certifications (2,000+ across the team) and hiring across North America, Colombia, and India.

## Why Work Here
- **Culture & Ratings**: 4.4/5 on LinkedIn (241 reviews), 4.5 for compensation, 4.3 for culture; named a Glassdoor “Best Places to Work” in 2022.
- **Remote-First Policy**: Nearly all roles are remote across the US, Canada (Alberta, British Columbia, Ontario), Colombia, and India, with some roles in Boston.
- **Growth Trajectory**: Rapidly growing company (doubled YOY since 2016) now backed by Accenture, offering stability and career advancement.
- **Engineering & Innovation**: Focus on cutting-edge AI and agentic solutions; employees work with the latest Salesforce and AWS technologies.
- **Perks**: Strong compensation (e.g., Technical Architect ~$169k/yr, BDR ~$59k/yr), collaborative environment, and a people-first approach.

## Sources
1. [Greenhouse Jobs Page](http://job-boards.greenhouse.io/neuraflash)
2. [Accenture Newsroom – Acquisition Announcement](https://newsroom.accenture.com/news/2025/accenture-to-acquire-neuraflash-to-further-enhance-its-salesforce-and-ai-capabilities)
3. [NeuraFlash Website](https://www.neuraflash.com/)
4. [NeuraFlash About Us](https://neuraflash.com/our-company/about-us)
5. [NeuraFlash LinkedIn](https://www.linkedin.com/company/neuraflash)

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