---
title: 'Sr. Claims Specialist at At-Bay'
canonical: 'https://feeny.ai/job/sr-claims-specialist-at-bay-atlanta-georgia-je9ezvckn9g5'
type: 'job'
last_seen: '2026-09-09'
---

# Sr. Claims Specialist at At-Bay

- **Company:** At-Bay
- **Location:** Atlanta Georgia, United States / New York New York, United States
- **Posted:** 2026-07-07
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/atbayjobs/jobs/7703472003

## Job description

At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.

At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.

The team

The cyber claims team is the voice of our insured! At-Bay claims works closely with our security, cyber research, product and underwriting teams to connect the dots across rich data and improve At-Bay’s ability to underwrite cyber risk.  As a member of our cyber claims team you’ll be surrounded by people that love what they do and a company that recognizes the value our team brings to the business. Our team is known for its industry leading loss ratio and service excellence which translates to helping our customers in time of need.

## Your impact

- Collaborate with internal team and external vendors to chart the best course for resolving cyber incidents
- Evaluate coverage for claims and draft coverage letters
- Build strong relationships across the company and act as trusted advisor for underwriting and risk function with regard to claims trends and development
- Foster feedback loop with underwriting and security team to fuel the improvement of our products and automated UW engine
- Cultivate strong relationships with brokers and insureds and deliver the excellent service for which At-Bay is distinguishing itself
- Evaluate and manage exposure for cyber incidents
- Report on significant claims to management
- Evaluate and proactively set reserves
- Focus on continuous improvement for everything we do from a claims perspective and in connection with UW and security feedback loop

In this role we value

- Endless curiosity
- A sense of humor and a healthy dose of humility
- Desire to have an impact far deeper than just the claims that you manage by collaborating across the company to understand the risks our insureds face and consistently improve our underwriting technology and products
- Excellent communication skills and capable of credibly speaking to clients and partners regarding cyber incidents and At-Bay’s value
- Experience partnering with external stakeholders

Knowledge & experience

- 4-8 years of insurance claims-handling experience; at least 50% of the claims you currently handle are in cyber insurance, including ransomware, business email compromise, business interruption, and financial fraud
- Experience handling miscellaneous professional liability (E&O) third party claims is a plus
- Strong interpersonal skills
- Strong organizational and multitasking skills
- Dedication to delivering exceptional service to our customers

Education & qualifications

- Licensed claims adjuster (good to have licenses in multiple states, and willingness to obtain more)
- College degree or equivalent experience/education
- Insurance practice experience as a paralegal also could be considered

Pay transparency paragraph: Our estimated base pay range for this role is $80,000-110,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.

## About At-Bay

## Company Overview
- **One-liner**: At-Bay is an InsurSec company that combines cyber insurance and security services to protect businesses from digital risk.
- **Entity Type**: Private (Series D, total funding of $295.7M as reported on company site)
- **Headquarters**: Mountain View, California, USA (with additional offices in Tel Aviv, Israel; New York, Atlanta, Chicago)
- **Founded**: 2016
- **Founders**: Roman Itskovich (Co-founder & CEO), Rotem Iram (Co-founder & Chief Risk Officer), Ayelet Kutner (CTO)

## Core Business
- **Primary industry**: Cyber insurance and cybersecurity (InsurSec)
- **Target customers**: Small to mid-market businesses, with products also serving larger enterprises across 100+ industries. B2B.
- **Mission / purpose**: “We make your digital world safer by addressing risk differently.” The company aims to empower every business to understand and manage digital risk, preventing attacks before they happen.

## Products & Services
- **At-Bay Insurance**: Full-stack cyber insurance policies including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL). Policies are actively managed with ongoing risk monitoring and education.
- **At-Bay Stance (MDR)**: Enterprise-grade Managed Detection and Response platform that provides 24/7 threat monitoring, rapid response (mean time to remediate threats: 15 minutes), vulnerability scanning, dark web monitoring, AI-powered email fraud alerts, virtual CISO advisory, and employee security awareness training.
- **At-Bay Security Services**: Digital forensics and incident response (DFIR), post-cyber event hardening, and consulting services.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total funding raised – $295.7M (as featured on company about page). Other metrics reported: $60B in risk under management, 1.5 million vulnerability scans performed, and over $800B in revenue safeguarded.
- **Notable Investors / Partners**: Not detailed in provided sources; known investors from prior funding rounds include M12, Qumra Capital, and LightSpeed Venture Partners (not verified in this search).
- **Growth Signals**: 340+ employees (At-Bayers), 40,000+ policyholders, 93 Net Promoter Score (NPS) for the broker platform, 6 offices globally (US and Israel), 120% employee growth over two years.

## Competitive Advantages
- **InsurSec model**: A unique, integrated approach where security services and insurance are bundled, allowing proactive risk reduction and real-time underwriting adjustments based on security posture.
- **Data-driven insights**: Security telemetry and claims data from 40,000+ insureds feed into the platform, improving threat detection and underwriting accuracy.
- **High customer satisfaction**: 93 NPS indicates strong broker and policyholder loyalty.

## Strategic Focus
- **Current priorities**: Scaling the InsurSec platform to the middle market, expanding MDR adoption, and deepening integration between insurance products and security tools to reduce cyber incidents.
- **Direction for growth**: Continuing to hire across underwriting, actuarial, security operations, and product teams; investing in technology to automate risk assessment and incident response.

## Why Work Here
- **Culture**: Emphasizes “Good people,” “Better Together,” “Drive for impact,” and “Act with Integrity.” Team values include curiosity, ownership, humility, and celebration of diversity.
- **Work policy**: Remote-first hybrid model; offices in Mountain View, Tel Aviv, New York, Atlanta, Chicago. Flexible remote options available for many roles.
- **Notable perks**: 20 days paid vacation + 2 floating holidays, quarterly wellness days, paid parental leave, 401k with employer match, medical/private health insurance, fitness benefits, in-office lunches/meal budget, new hire stipend, company retreats, monthly happy hours and team outings. Over 50% of employees are under-represented minorities; 50+ office dogs and 4,750 birthday cupcakes sent last year.
- **Engineering culture**: Strong focus on data, research, and iterative product development; collaborative cross-functional teams.

## Sources
1. [at-bay.com](https://www.at-bay.com/)
2. [at-bay.com/about](https://www.at-bay.com/about/)
3. [at-bay.com/about/careers](https://www.at-bay.com/about/careers/)
4. [Greenhouse job board](http://job-boards.greenhouse.io/atbayjobs)
5. [LinkedIn](https://www.linkedin.com/company/at-bay)

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