---
title: 'Sr Community Experience Specialist (Product Marketing Events)- 11871 at Coupa Software, Inc.'
canonical: 'https://feeny.ai/job/sr-community-experience-specialist-product-marketing-events-11871-coupa-z0pvbt6cf7q9'
type: 'job'
last_seen: '2026-09-11'
---

# Sr Community Experience Specialist (Product Marketing Events)- 11871 at Coupa Software, Inc.

- **Company:** Coupa Software, Inc.
- **Location:** Bogota, Colombia
- **Work type:** hybrid
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/coupa/e81e8b92-f4c5-4ec7-9523-d166b4816bce

## Job description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

## What You’ll Do

- Manage Regional In-Person Events: Own end-to-end event logistics for CVM-led user groups, including venue/catering sourcing, quote negotiation, landing page creation, and budget management.
- Recruit & Enable Chapter Leads: Identify, recruit, and support customer volunteer Chapter Leads. Equip them with conversation kits and event templates to sustain consistent quarterly chapter momentum.
- Produce Virtual Sessions & Webinar Support: Oversee production for CVM-led virtual events. Manage platform setup, dry runs, speaker prep, and resource publishing to central repositories. Cross-train on product-led webinars to provide production coverage as needed.
- Execute Member & Event Communications: Draft pre- and post-event attendee messaging, survey sends, and event follow-ups in alignment with global brand guidelines.
- Drive Reporting, Platform Governance & Promotion: Build event pages, track member registrations, manage event pipelines, synthesize survey data into executive readouts, and support overall program promotion to drive engagement.
- Manage Financials & Procurement: Handle PO creation, Virtual Credit Cards (VCCs), invoice processing, and receipt reconciliation while tracking contract cancellation and headcount deadlines.

## What You Will Bring to Coupa

- 3+ years of B2B operational experience in customer community events, user groups, field marketing, or customer success enablement (SaaS required).
- Bachelor's degree or equivalent practical experience in Marketing, Communications, Hospitality, or Business.
- Proven track record executing regional customer events across concurrent timelines with strong contract literacy and transparent project logging.
- Genuine enthusiasm for peer community as a primary lever for product adoption and customer relationships.
- Adaptability and comfort refining program processes as the community scales.
- Strong written skills and interpersonal judgment to communicate credibly with customer executives, CVM leaders, and volunteer community hosts.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally) Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together . Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month . Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about . Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents . Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel . Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles . Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

## About Coupa Software, Inc.

## Company Overview
- **One-liner**: Coupa provides an AI-native total spend management platform that unifies procurement, finance, and supply chain operations.
- **Entity Type**: Private (Acquired by Thoma Bravo in 2022 for $8B; formerly public on NASDAQ under ticker COUP)
- **Headquarters**: Foster City, California, United States
- **Founded**: 2006
- **Founders**: Dave Stephens, Noah Eisner

## Core Business
- **Primary industry/industries**: Spend management software, procurement, sourcing, travel & expense, treasury & payments, supply chain design
- **Target customers**: B2B, enterprise (mid-market to large enterprises)
- **Mission or purpose statement**: “Make Margins Multiply™” by transforming business spend data into actionable intelligence and enabling autonomous spend management.

## Products & Services
- **Coupa Platform (Total Spend Management)**: Unified cloud platform for procurement, sourcing, invoicing, expense management, and supply chain design. Supports AI-driven insights and automation.
- **Coupa AI & Agentic AI**: Community-generated AI models trained on $8T+ in spend data, offering autonomous agents for procurement, finance, and supply chain tasks.
- **Coupa Network**: Connects 10M+ buyers and suppliers to enable the “Network Effect” for faster, smarter transactions.
- **Treasury & Payments** (via BELLIN acquisition): Automated treasury management and payment solutions.
- **Supply Chain Design & Planning** (via LLamasoft acquisition): Advanced analytics for supply chain network optimization.

## Market Standing
- **Valuation**: $8B (all-cash acquisition by Thoma Bravo, December 2022)
- **Key Metric**: Annual Revenue $725.3M (latest fiscal year reported; pre-acquisition data)
- **Notable Investors/Partners**: Thoma Bravo (current owner), former public investors, strategic partners (e.g., multiple Fortune 500 companies)
- **Growth Signals**:
  - Headcount: 2,757 employees (+8.8% YoY, +299 people)
  - Platform manages $9T in transactions
  - Recent acquisition of Cirtuo (May 2025) to enhance AI capabilities
  - Global expansion with offices in 20+ countries

## Competitive Advantages
- **Community-Generated AI**: Coupa’s AI models are trained on pooled, anonymized spend data from its vast customer base, creating a self-reinforcing data advantage that competitors cannot easily replicate.
- **Network Effect**: 10M+ buyers and suppliers on one platform increase switching costs and value for all participants.
- **End-to-End Platform**: Covers procurement, finance, supply chain, treasury, and payments – reducing the need for multiple vendors.
- **Proven Scale**: Handles trillions of dollars in spend data across 40+ countries.

## Strategic Focus
- **Autonomous Spend Management**: Introducing agentic AI to automate the entire buying process, from identification to payment.
- **AI Readiness**: Four-step path to AI adoption, emphasizing ethical, secure, and private use of community data.
- **Operational Excellence**: New CEO Leagh Turner (since 2023) driving growth, innovation, and customer-centric product development.
- **Sustainability & ESG**: Integrating responsible business practices across the platform.

## Why Work Here
- **Culture & Values**: Core values include “Drive Success for #AllOfUs,” “Build Tomorrow Together,” “Cultivate Belonging,” and “Own Our Results.” Emphasis on collaboration, inclusion, and accountability.
- **Global Opportunities**: 24+ open roles across Engineering, Product, Sales, and Corporate Ops. Offices in 20+ locations worldwide (e.g., Foster City, Dublin, Pune, Sydney, Tokyo).
- **Work Environment**: Not explicitly remote-first, but global presence suggests hybrid options. Employer rating 3.5/5 (1,481 reviews) on LinkedIn, with top marks for Work-Life Balance (3.8) and Compensation (3.6).
- **Engineering Culture**: Heavy investment in AI and cloud infrastructure; roles include Lead Cloud Platform Engineer, Principal Product Manager for AI Foundations, and Technical Support Engineer. Focus on cutting-edge technology and agile development.
- **Perks & Benefits**: Not detailed in sources, but typical for a well-funded private company with strong revenue; includes career growth, learning opportunities, and a mission-driven environment.

## Sources
1. [Coupa Company Page](https://www.coupa.com/company/)
2. [LinkedIn Company Profile](https://linkedin.com/company/coupa)
3. [Coupa Careers](https://careers.coupa.com/en/)
4. [Coupa Job Listings (Lever)](https://jobs.lever.co/coupa)
5. [Coupa Software Overview (Apollo)](https://www.apollo.io/companies/coupa) (provided in search results)

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