---
title: 'Sr. Consultant - Analytics at TTEC Digital'
canonical: 'https://feeny.ai/job/sr-consultant-analytics-ttec-digital-hyderabad-ebqfnxv0cepd'
type: 'job'
last_seen: '2026-09-10'
---

# Sr. Consultant - Analytics at TTEC Digital

- **Company:** TTEC Digital
- **Location:** Hyderabad, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-02
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/ttecdigital/6add4677-d188-49ea-b32f-3b42f2d1093b

## Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

Position Purpose The Consultant – Data Analytics is part of the TTEC Digital Analytics & Insights Experience (AIX) team, responsible for delivering data engineering, analytics, and API solutions that enable clients to transform raw transactional data into scalable, usable data structures and actionable insights. The role combines hands-on technical expertise with solution design, project delivery, mentoring, and client collaboration. The Consultant will work closely with Data Scientists, Project Leads, Managers, and other technical teams across implementation, modernization, migration, and cloud-based data engineering projects.

## Key Responsibilities

Analyze, transform, and structure raw data from multiple sources. Design, develop, and maintain scalable datasets and data pipelines. Improve data quality, reliability, performance, and processing efficiency. Design and implement cloud-based data engineering solutions. Develop solution architecture, technical designs, and implementation documentation. Develop and integrate REST services and APIs. Design, develop, test, and deploy API solutions using Apigee X and/or Apigee Edge. Create and maintain Swagger/OpenAPI specifications. Work with Azure Data Factory, Azure Databricks, and big data technologies. Develop and deploy containerized applications in Kubernetes-enabled environments. Implement CI/CD practices using tools such as GitHub Actions and Jenkins. Work independently on assigned projects while collaborating effectively with larger delivery teams. Support Agile/Scrum ceremonies and contribute to continuous improvement. Develop internal training materials, technical processes, and best practices. Mentor and cross-train junior engineers and team members. Provide technical guidance and support for complex customer requirements. Participate in solutioning and pre-sales activities, including effort estimation and technical inputs. Collaborate closely with Project Management to ensure projects are delivered on time and within budget. Stay current with emerging cloud, data engineering, API, and analytics technologies. Core Competencies Personal Strong interpersonal and communication skills. High energy, enthusiasm, integrity, and professionalism. Flexible, resourceful, and results-oriented approach. Strong analytical and problem-solving abilities. Ability to prioritize multiple tasks and manage competing deadlines. Comfortable working in challenging and customer-facing environments. Leadership Ability to establish credibility with clients and internal stakeholders. Ability to mentor, motivate, and provide technical guidance to junior team members. Comfortable working with diverse customer and delivery teams. Positive and collaborative approach to problem-solving. Ability to take ownership of complex technical assignments. Delivery & Operations Ability to manage multiple projects, priorities, and deliverables. Strong focus on quality, timelines, and efficient utilization of resources. Ability to independently handle complex technical challenges. Customer-focused approach with strong ownership of deliverables. Ability to work effectively in Agile/Scrum delivery environments. Technical Skills Python: PyData, Pandas, NumPy, PySpark SQL: MS SQL Server, Oracle, Teradata Azure Data Factory Azure Databricks Big Data: Spark, Hive, Pig, Sqoop, Kafka DevOps: GitHub Actions and/or Jenkins REST Services & APIs Apigee X and/or Apigee Edge Swagger/OpenAPI Docker & Kubernetes

## CI/CD

Agile/Scrum Experience with one or more of Python, C#, Node.js, or Java Education, Experience & Certifications Bachelor's degree or Post-Secondary qualification in Computer Science, Information Technology, MIS, or a related field. Candidates with a degree in an unrelated discipline may also be considered based on relevant technical experience. 5–8 years of experience in Data Engineering, Analytics, or a closely related technical discipline. 3+ years of application design and development experience in a cloud environment. 2+ years of experience building and deploying containerized applications in Kubernetes-enabled environments. 2+ years of experience developing REST services and APIs using Python, C#, Node.js, Java, or similar technologies. Certified Kubernetes Application Developer (CKAD) is preferred. Google Cloud Certified Apigee API Engineer certification is preferred.

## Preferred Experience

Enterprise data engineering or analytics experience. Cloud migration, modernization, and implementation experience. Client-facing experience and strong stakeholder management skills. Experience supporting pre-sales activities and technical estimation. Experience mentoring junior engineers. Exposure to multi-cloud environments is an advantage.

## About TTEC Digital

## Company Overview
- **One-liner**: TTEC Digital is the largest pure-play Customer Experience (CX) technology partner globally, delivering data, AI, observability, security, and contact center solutions for enterprise clients.
- **Entity Type**: Public (subsidiary of TTEC Holdings, NASDAQ: TTEC)
- **Headquarters**: Austin, Texas, United States (with offices in Greenwood Village, Colorado, and global locations)
- **Founded**: 1982 (as part of TTEC; TTEC Digital operates as a dedicated digital business unit)
- **Founders**: Not publicly disclosed for TTEC Digital specifically; TTEC Holdings was founded by Kenneth Tuchman

## Core Business
- **Primary industry**: IT Services and IT Consulting, specifically Customer Experience (CX) technology and digital transformation
- **Target customers**: Enterprise B2B clients (1,000+ clients across North America, Europe, and Asia Pacific), including global brands and public service organizations
- **Mission or purpose statement**: "To help the world’s most respected organizations create connected, valuable, lasting relationships." (Guided by values of purpose, humanity, and connection)

## Products & Services
- **CX Strategy & Consulting**: End-to-end CX design, orchestration, and transformation consulting, including customer journey mapping and experience architecture.
- **Contact Center Technology Implementation**: Certified at the highest tier across major platforms (Amazon Connect, Google Gemini Enterprise, NICE CXone, Genesys Cloud, Five9), covering implementation, integration, and optimization.
- **AI & Agentic AI Solutions**: Design and deployment of AI-driven contact center solutions, including agentic AI architectures, conversational AI, and Google Gemini Enterprise CX.
- **Data, Analytics & Insights**: Data engineering, analytics, and insights services to drive customer behavior understanding and business outcomes.
- **Observability & Security**: Cloud-native observability, security, and monitoring solutions for CX environments.
- **Managed Services**: Ongoing operations, maintenance, and support for CX technology stacks, with outcome-based delivery rather than hours billed.
- **Proprietary Software & Forward-Deployed Engineers**: Custom-built software and embedded engineering resources for tailored client solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (TTEC Digital is a subsidiary; TTEC Holdings' market cap is separate and not provided in sources)
- **Key Metric**: Annual Revenue not publicly disclosed for TTEC Digital; parent TTEC Holdings reports consolidated revenue. Total funding is not applicable (public parent).
- **Notable Investors/Partners**: Certified partner of Amazon Web Services (AWS), Google Cloud (Gemini), NICE, Genesys, Five9, and other leading CX platforms. Clients include global brands across North America, Europe, and Asia Pacific.
- **Growth Signals**: 
  - Headcount growth: +12.1% YoY (+214 employees) per LinkedIn; official site claims 2,000 technologists (conflicting reports — see Sources)
  - Active job postings up +82.4% year-over-year (62 open positions as of data date)
  - 2026 Great Place to Work Certification (USA); 2025 Gold, Silver & Bronze Stevie Awards; 2024 Fortune's America's Most Innovative Companies

## Competitive Advantages
- **Largest pure-play CX technology partner** globally, with a deep foundation in data, AI, and observability/security
- **2,000+ technologists** and certified at the highest tier across every major CX technology platform (data, analytics, contact center, CRM, cloud, frontier AI)
- **Single accountable partner** model — from first architecture decision through deployment and ongoing operations
- **Outcome-based delivery** (measured on outcomes, not hours billed) with a "global firm + strategic partner" agility
- **Global footprint** with offices across North America, Europe, Asia Pacific, and delivery centers in India and Philippines, offering support in dozens of languages

## Strategic Focus
- **AI-driven transformation**: Scaling agentic AI and generative AI solutions across enterprise CX (e.g., Google Gemini Enterprise, Amazon Connect agentic AI)
- **Cloud-native modernization**: Deepening AWS, Azure, and Google Cloud expertise for contact center and CX infrastructure
- **Data & analytics expansion**: Growing analytics and insights capabilities to drive measurable business outcomes
- **Talent acquisition**: Aggressively hiring across senior consulting, architecture, and engineering roles (62 active postings, +82.4% YoY job posting growth)

## Why Work Here
- **Great Place to Work certified** (2026, 2025, 2024) — recognized for team quality and culture
- **Remote-friendly**: Many roles are remote (e.g., "Remote — Full-Time Austin, TX"), with a fully remote U.S.-based team; some on-site roles in Hyderabad, India
- **Global stage**: Work with world-renowned brands and essential public service organizations on high-stakes AI and cloud projects
- **Engineering culture**: "Ditch the script and build tailor-made systems" — emphasis on innovation, custom builds, and forward-deployed engineering
- **Employee ratings** (LinkedIn): 3.8/5 overall; Work-Life Balance 4.1, Compensation 3.6, Culture 3.6, Career 3.5
- **Growth opportunities**: Strong headcount growth (+12.1% YoY) and expanding AI practice areas
- **Diverse, global team**: Workforce distributed across 20+ countries, with strong talent pipelines from Cognizant, Avtex, HCLTech, and Accenture

## Sources
1. [ttecdigital.com](https://www.ttecdigital.com/about)
2. [ttecdigital.com](https://www.ttecdigital.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/ttecdigital)
4. [linkedin.com](https://linkedin.com/company/ttec-digital)
5. [ttecdigital.com](https://www.ttecdigital.com/locations/united-states)

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