---
title: 'Sr. Content Designer at Felix'
canonical: 'https://feeny.ai/job/sr-content-designer-felix-canada-zqe91sqmhte7'
type: 'job'
last_seen: '2026-10-30'
---

# Sr. Content Designer at Felix

- **Company:** Felix
- **Location:** Canada
- **Compensation:** $110k–$140k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-30
- **Apply:** https://jobs.ashbyhq.com/felix/118c86de-d6cb-4e5a-ab5e-452dec2c8503

## Job description

## About Felix

Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians. Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne and more.

## About the role

We’re looking for a Senior Content Designer to help shape how we communicate with patients throughout their healthcare journey. As a member of Felix’s R&D organization, you’ll work with product managers, designers, and lifecycle marketers to decide what we need to communicate, how to frame it, and which words will help patients feel informed and confident about the next step. You’ll turn complex healthcare information into clear, approachable language and help us tell a cohesive story across our product and patient communications. This is a hands-on role that combines strategy with substantial writing and editing. You’ll also use AI tools to help you and other teams produce thoughtful, high-quality work at scale. As our first content design hire, you’ll have the opportunity to build the practice from the ground up and shape how your role grows over time.

You will

- Shape how we communicate with patients throughout their healthcare journey, identifying what they need to know, what matters most to them, and how to make the next step clear.
- Develop and test different messaging and positioning concepts, and use data and patient feedback to understand what resonates and refine the approach.
- Write clear and engaging copy for product experiences, emails, push notifications, and other channels that support patients throughout their journey, including onboarding, ongoing care, re-engagement, and more.
- Collaborate with product managers, designers, and lifecycle marketers to connect product experiences with patient communications so they tell a consistent story.
- Turn complex healthcare information and concepts into approachable language, partnering with clinical and marketing teams to ensure accuracy and consistency.
- Apply and evolve the Felix voice, bringing warmth and clarity to moments that may feel unfamiliar or overwhelming while adapting the tone to each context.
- Take work from early concepts through writing, review, delivery, and iteration, explaining the thinking behind your work and incorporating feedback thoughtfully.
- Develop practical guidelines, tools, and processes – including AI-powered approaches – that help teams produce high-quality, on-brand content independently and at scale.
- Strengthen writing across the company through thoughtful feedback, coaching, and critique.

You have

- 5+ years of relevant experience in content design, UX writing, or copywriting for a consumer-facing digital product or service – you don’t need to have held the title “Content Designer”.
- A strong portfolio demonstrating hands-on experience writing across product experiences and customer communications, along with the strategic thinking behind the work.
- Excellent writing and editing skills, with a love of the craft and an appetite for doing plenty of hands-on writing, making complex information clear, concise, and human.
- Strong editorial judgement and attention to detail, with high standards for accuracy, grammar, and consistency.
- Experience with AI writing tools – including crafting prompts, developing voice and channel guidelines, and evaluating outputs for quality and consistency – and enthusiasm for exploring new ways to use AI in content design.
- Ability to explain your thinking, collaborate across disciplines, and manage competing priorities in a fast-paced startup environment.
- Excitement about being our first content design hire, with the resourcefulness and initiative to get things done and build the practice from the ground up.

## Benefits

- Full medical, dental and vision benefits
- Maternity/paternity policy
- 4 weeks vacation (3 weeks anytime + 1 week during the holidays)
- Competitive compensation
- Stock option grant
- Remote first, work from anywhere in Canada
- Professional development opportunities, working closely with founders and the senior leadership team

Open vacancy: This posting is for an existing vacancy at the company. Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.

Recruitment Fraud Alert Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

- Communication: We will only ever contact you from an official @[felixforyou.ca](http://felixforyou.ca) email address.
- Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
- Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

## About Felix

## Company Overview
- **One-liner**: Felix is Canada's first fully integrated digital healthcare platform, offering on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more.
- **Entity Type**: Private (Series B)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2019
- **Founders**: Emma Stern (Co-Founder, CEO), Kelly Anderson (Co-Founder, COO)

## Core Business
- **Primary industry/industries**: Digital Healthcare / Telemedicine / Health Technology
- **Target customers**: B2C (direct-to-consumer), with a primary focus on Canadian patients seeking convenient, stigma-free access to lifestyle and everyday healthcare.
- **Mission or purpose statement**: To help Canadians live healthier lives by removing obstacles to good health, such as lack of a family doctor, long wait times, and stigma.

## Products & Services
- **Weight Loss**: Online consultations and prescriptions for modern weight loss treatments, including generic semaglutide, to help patients lose up to 20% of their body weight. Includes a treatment plan, tools, and ongoing practitioner support.
- **Longevity**: A proactive health program that offers blood testing for up to 43 essential health markers, calculates biological age, and creates a personalized plan (medication, supplements, lifestyle changes) to optimize health and extend lifespan.
- **Mental Health**: On-demand access to care and treatment plans for mental health conditions.
- **Sexual Health**: Treatment for erectile dysfunction, premature ejaculation, genital herpes, and HIV prevention (PrEP).
- **Skin Care**: Prescriptions and treatment plans for acne and other skin conditions.
- **Hair Loss**: Online consultations and prescriptions for hair loss treatment.
- **Women's Health**: Services including birth control and menopause care.
- **Other Everyday Health**: Treatment for allergies, migraines, acid reflux, smoking cessation, metabolic health, and diabetes.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metrics**:
    - Annual Revenue: USD 2.5M (per LinkedIn estimate)
    - Total Funding: USD 79.3M
    - Patients served: 1.5M+ (as of mid-2025)
    - Prescriptions filled: 1M+
    - Employees: 138 (LinkedIn, +28.1% YoY)
- **Notable Investors/Partners**:
    - BDC Capital’s Women in Technology Venture Fund (led Series B)
    - Whitecap Venture Partners (led Series A)
    - Mantella Venture Partners (led early seed round)
- **Growth Signals**: The company has grown from $13.4M in Series B funding in 2023 to serving over 1.5M patients. It has expanded its offering from sexual health to weight loss, longevity, and mental health. The company has grown headcount by 28.1% year-over-year.

## Competitive Advantages
- **Integrated, Digital-First Model**: Felix is a fully integrated platform that handles everything from diagnosis to prescription to delivery, all from the patient's home.
- **Stigma-Free Approach**: Explicitly designed to remove discomfort and judgment from accessing care for sensitive health issues (e.g., sexual health, weight loss, mental health).
- **Canadian-Focused**: Operates exclusively within Canada, with a network of licensed Canadian practitioners and direct insurance billing, making it highly relevant to its target market.
- **Exceptional Patient Ratings**: 4.8 on Trustpilot and 4.9 on the App Store, indicating strong user satisfaction and trust.

## Strategic Focus
- **Expanding the "Everyday Health" Platform**: Moving beyond its initial sexual health niche into a broad suite of services (weight loss, longevity, mental health, menopause) to become a one-stop shop for everyday healthcare.
- **Proactive & Preventative Care**: The introduction of the "Longevity" program signals a strategic shift toward preventative health and personalized medicine, moving beyond reactive treatment.
- **Scaling the Team**: With 28% headcount growth and multiple open roles (pharmacists, HR, pharmacy assistants), Felix is actively scaling its operations and clinical capacity.

## Why Work Here
- **Mission-Driven**: The work directly impacts the health and well-being of over 1.5M Canadians, offering a clear sense of purpose.
- **Innovative Environment**: The company is building a "new kind of healthcare," combining technology with best-in-class medical experts, which is attractive for those in tech, product, and clinical roles.
- **Remote-First Culture**: All roles listed are remote within Canada, with a total of 2 offices (HQ in Toronto). The company describes its typical time on-site as "None," indicating a strong remote-first culture.
- **Growth Trajectory**: As a Series B company with 28.1% YoY headcount growth and a rapidly expanding product line, there are significant opportunities for career growth and impact.
- **Leadership**: Founded by Emma Stern and Kelly Anderson, with a strong leadership team including a Chief Medical Officer and a Chief Pharmacy Officer, indicating a blend of tech and clinical expertise.
- **Culture**: The company emphasizes compassion, convenience, and removing stigma, creating a supportive and inclusive work environment.

## Sources
1. [felixforyou.ca](https://www.felixforyou.ca/)
2. [felixforyou.ca/about](https://www.felixforyou.ca/about)
3. [felixforyou.ca/careers](https://www.felixforyou.ca/careers)
4. [builtin.com](https://builtin.com/company/felix-felixforyouca)
5. [linkedin.com](https://ca.linkedin.com/company/felixhealthca)

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