--- title: 'Sr DataOps Engineer (R14334) at Oportun' canonical: 'https://feeny.ai/job/sr-dataops-engineer-r14334-oportun-mexico-epx08rz1darx' type: 'job' last_seen: '2026-10-26' --- # Sr DataOps Engineer (R14334) at Oportun - **Company:** Oportun - **Location:** Mexico - **Work type:** remote - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-10-26 - **Apply:** https://job-boards.greenhouse.io/oportun/jobs/4746837005 ## Job description ## Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. The Opportunity We’re looking for a Senior DataOps Engineer to help operate, scale, and improve the data platforms that support Oportun’s analytics, engineering, and business teams. This role will focus on Databricks, AWS, data pipelines, databases, observability, automation, and production support. You’ll be responsible for keeping critical data-platform services reliable, secure, performant, and cost-effective while partnering closely with Data Engineering, Analytics, Security, Cloud Infrastructure, Database, and application teams. Success in this role means improving platform reliability, reducing operational friction, strengthening automation, and helping teams resolve issues quickly and sustainably. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in. ## What You'll Do ## Your day-to-day - You’ll administer and support Databricks workspaces, cluster policies, compute configurations, jobs, workflows, libraries, service principals, permissions, and platform integrations. - You’ll support Unity Catalog, including access governance, catalog and schema permissions, and secure data sharing. - You’ll monitor and troubleshoot Delta Live Tables, Spark jobs, Delta Lake workloads, and data pipelines, including failures, performance issues, recovery, and data-quality concerns. - You’ll maintain secure and reliable integrations between Databricks and AWS services, including S3, IAM, networking, VPC connectivity, and external data sources. - You’ll support AWS infrastructure used by the data platform, including EC2, VPC, IAM, security groups, networking, patching, and operational access. - You’ll support MariaDB/MySQL and MongoDB environments, including availability, monitoring, connectivity, backup coordination, performance troubleshooting, and recovery. - You’ll build and maintain monitoring, dashboards, logs, metrics, and alerts across Databricks, pipelines, databases, infrastructure, and integrations. - You’ll participate in on-call support and lead investigation, mitigation, recovery, communication, and root-cause analysis for production incidents. - You’ll build and maintain infrastructure and automation using Terraform, Terraform Enterprise, Git, GitHub Actions, CI/CD pipelines, and scripting. - You’ll automate repeatable operational activities such as provisioning, access configuration, monitoring deployment, recovery, and platform changes. - You’ll manage secure access controls, secrets, certificates, TLS configuration, service accounts, and IAM roles across platform services. - You’ll improve operational readiness through runbooks, recovery procedures, architecture diagrams, standards, escalation paths, and technical documentation. - You’ll partner with engineering and infrastructure teams to improve capacity planning, platform performance, cost visibility, and resource optimization. - You’ll look for practical ways to use AI and automation to improve troubleshooting, documentation, incident response, and operational efficiency. ## Who You Are The right fit looks like this You’re a hands-on platform engineer who enjoys solving complex production problems and improving the systems behind critical data workloads. You think beyond the immediate issue, look for root causes, and build solutions that make the platform more reliable and easier to operate. You’re comfortable working across cloud infrastructure, data platforms, databases, automation, and security. You communicate clearly during incidents, take ownership through resolution, and consistently look for ways to reduce repetitive work and improve operational maturity. ## What You Bring ## Skills & experience Required - Strong experience supporting production data platforms, cloud infrastructure, or DataOps environments. - Hands-on experience administering and supporting Databricks, including workspaces, jobs, workflows, compute, cluster policies, and access controls. - Experience supporting Spark, Delta Lake, and Delta Live Tables workloads. - Strong experience with AWS services such as EC2, VPC, IAM, S3, security groups, CloudWatch, and networking. - Experience with infrastructure as code using Terraform and Terraform Enterprise or similar tools. - Experience supporting MariaDB/MySQL and MongoDB in production environments. - Strong understanding of monitoring, observability, alerting, and incident-management practices. - Experience with CI/CD, Git, GitHub Actions, and automation using Bash, Python, PowerShell, or similar scripting languages. - Experience troubleshooting platform performance, connectivity, permissions, certificates, TLS, and integration issues. - Experience with production support, root-cause analysis, post-incident reviews, and on-call operations. - Strong understanding of security and access concepts such as IAM, RBAC, secrets management, certificates, and secure connectivity. - Strong communication and collaboration skills with the ability to work across Data Engineering, Analytics, Security, Infrastructure, Database, and application teams. ## Nice to Have - Experience with Unity Catalog, Databricks SQL, Databricks CLI, REST APIs, and Databricks asset or deployment bundles. - Experience with Kubernetes administration and production troubleshooting. - Experience with monitoring tools such as Prometheus, Grafana, Datadog, or similar platforms. - Experience with Rootly or similar incident-management platforms. - Experience with MongoDB Atlas, Ops Manager, or comparable MongoDB tooling. - Experience with MariaDB/MySQL replication, schema migrations, indexing, backup validation, and restore procedures. - Experience with capacity planning, cloud cost optimization, and workload performance tuning. - Experience implementing or improving data governance, compliance controls, or audit processes. - Experience using AI-assisted tools to improve operations, troubleshooting, documentation, or automation. Our AI Mindset We build with AI. We lead with judgment. AI isn't a feature here. It's how we work. We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle. In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together. ## Why Oportun ## What's in it for you Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some of the benefits available to eligible employees include: Mexico Benefits: Medical Insurance Savings Fund Life Insurance Internet and Electricity Allowance Paid time off such as vacation and parental leave Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers   #LI-REMOTE #LI-GK1 We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/. We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3). ## About Oportun ## Company Overview - **One-liner**: Oportun is a mission-driven financial services company that uses AI to provide affordable credit and automated savings tools for people underserved by mainstream financial institutions. - **Entity Type**: Public (Nasdaq: OPRT) - **Headquarters**: Silicon Valley, California, USA - **Founded**: 2006 (operations began in 2005) - **Founders**: Not publicly available (founded by a team) ## Core Business - **Primary industry**: Financial Services (Consumer Lending, Fintech) - **Target customers**: B2C – primarily Americans who are not well served by traditional banks (often with limited or no credit history) - **Mission**: To help people across the United States create a brighter financial future by building financial resiliency through access to responsible and affordable credit and effortless savings. ## Products & Services - **Unsecured Personal Loans**: Fixed-rate, fully amortizing installment loans ranging from $300 to $10,000, with terms of 12 to 54 months. Originated in 41 states (2 via direct licenses, 39 via a partnership with Pathward). - **Secured Personal Loans**: Collateralized loans (vehicle-backed) offered in 8 states, with potential expansion to 33 additional states via the Pathward partnership. - **Set & Save**: An AI-powered automated savings app that analyzes a member’s cash flow to determine how much they can save daily without disrupting expenses. Ranked #1 Savings App of 2025 by Bankrate. - **Oportun Mobile App**: A central hub for all products—borrowing, saving, and budgeting. - **Lending as a Service (LaaS)**: A lead generation program through partnerships (e.g., DolEx, Barri Financial/Western Union) to reach new members via 465 retail locations. ## Market Standing - **Market Cap / Valuation**: Publicly traded company (as of latest filing) — market cap fluctuates; refer to Nasdaq for real-time data. - **Key Metric (Revenue)**: Public company; annual revenue reported in SEC 10-K filings (most recent: FY 2025). - **Key Metric (Funding)**: N/A (public; no recent funding rounds). - **Notable Investors/Partners**: - Pathward (banking partner for national lending expansion) - Certified as a Community Development Financial Institution (CDFI) by the U.S. Department of the Treasury - **Growth Signals**: - Over $22.2 billion in responsible credit extended since inception. - Helped 1.3 million people establish a credit history for the first time. - Helped members set aside over $12.5 billion in savings via the Set & Save product. - Six consecutive GAAP profitable quarters as of Q1 2026. - 6.8x debt-to-equity leverage (reduced from 7.6x year-over-year). - Named a San Francisco Bay Area Top Workplace for 2026 by Axios. ## Competitive Advantages - **AI-Powered Underwriting**: Uses billions of proprietary data points and machine learning to score 100% of applicants, including those without FICO scores—enabling responsible lending to an underserved population. - **Proprietary Savings Engine**: The Set & Save algorithm has completed 1.1 billion algorithmic transfers over 10+ years, giving it a long-track-record AI advantage that is difficult to replicate. - **CDFI Certification**: Affords credibility and access to unique community development capital. - **Strong Member Satisfaction**: Net Promoter Score (NPS) of 77 for personal loans. - **National Reach via Partnership**: The Pathward partnership allows Oportun to operate nationwide without needing a state-by-state bank charter. ## Strategic Focus - **Improve Credit Outcomes**: Targeting an annualized net charge-off rate between 9% and 11%. - **Fortify Business Economics**: Increasing loan portfolio yield while maintaining tight expense controls. - **Responsible Growth**: Expanding the secured loan portfolio and cross-selling Set & Save to existing members. - **Scaling LaaS (Lending as a Service)**: Adding new partnership channels to reach more members cost-effectively. - **Continued AI Investment**: Deepening machine learning for marketing, underwriting, fraud detection, and servicing. ## Why Work Here - **Mission-Driven Work**: The company explicitly focuses on financial inclusion for hardworking Americans who are overlooked by traditional banks. Employees cite a sense of purpose. - **Remote-First Culture**: Oportun is described as a remote-first global team, with centers in the U.S. (California), India (Chennai), and Mexico (León). - **Comprehensive Benefits**: - Medical, dental, vision, and FSA coverage. - Competitive compensation, bonuses, and incentive programs. - Paid time off for volunteering and charitable giving. - **DEI & Belonging**: Active employee-led resource groups, company-wide events to support diversity, equity, inclusion, and belonging (DEIB). - **Giving Back**: 1% of annual net profits donated to community partners like United Way, American Red Cross, and DIY Girls. Also runs an employee hardship assistance fund with corporate matching. - **Team Building**: Virtual coffee chats, holiday parties, and wellness events on their internal platform (Oportun Connect). - **Growth Trajectory**: Public company with six consecutive profitable quarters and aggressive expansion plans, offering stability and career growth. ## Sources 1. [Oportun.com - Careers](https://oportun.com/careers/) 2. [Oportun.com - About](https://oportun.com/about/) 3. [Oportun.com - Homepage](https://oportun.com/) 4. [Oportun Investor Relations - 10-K (Feb 2026)](https://investor.oportun.com/sec-filings/all-sec-filings/content/0001538716-26-000015/0001538716-26-000015.pdf) 5. [Oportun Investor Relations - Corporate Overview](https://investor.oportun.com/) ## Other roles at Oportun - [Bilingual English and Spanish Member Loyalty Representative (R14338)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14338-oportun-wt09tv166n6d) — Anaheim, CA - [Bilingual English and Spanish Member Loyalty Representative (R14340)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14340-oportun-las-ybmbawc583j6) — Las Vegas, NV - [Bilingual English and Spanish Member Loyalty Representative (R14339)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14339-oportun-las-fsj0c4s7bhwq) — Las Vegas, NV - [Sr. Manager - Loan Portfolio & Revenue (R14333)](https://feeny.ai/job/sr-manager-loan-portfolio-revenue-r14333-oportun-united-states-csy7frzbck9a) — United States - [Bilingual English and Spanish Member Loyalty Representative (R14335)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14335-oportun-salt-6vnh90ar5er2) — Salt Lake City, UT - [Bilingual English and Spanish Member Loyalty Representative (R14366)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14366-oportun-jxvbd6ytwdqp) — Tucson, AZ - [Bilingual English and Spanish Member Loyalty Representative (R14337)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14337-oportun-salt-4fnn1xtp5t3a) — Salt Lake City, UT - [Bilingual English and Spanish Member Loyalty Representative (R14330)](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-r14330-oportun-ebz9kmr7dypc) — Houston, TX - [Repossession Coordinator (R14323)](https://feeny.ai/job/repossession-coordinator-r14323-oportun-united-states-da88agb6j0v4) — United States - [Bilingual English and Spanish Member Loyalty Representative](https://feeny.ai/job/bilingual-english-and-spanish-member-loyalty-representative-oportun-chicago-94srny7t6ecx) — Chicago, IL