--- title: 'Sr. Director Client Service (Healthcare Provider) at Bounteous' canonical: 'https://feeny.ai/job/sr-director-client-service-healthcare-provider-bounteous-united-states-79mwkcnd1w5p' type: 'job' last_seen: '2026-11-08' --- # Sr. Director Client Service (Healthcare Provider) at Bounteous - **Company:** Bounteous - **Location:** United States - **Compensation:** $160k–$180k - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.lever.co/bounteous/bf2b34af-0092-4db3-952c-cb7ec9a27b65 ## Job description We are seeking an experienced Senior Director, Client Services Partner (Provider) to grow strategic enterprise healthcare relationships through engineering-led transformation, cloud modernization, data platforms, and AI-enabled innovation. This role is accountable for expanding existing client partnerships, developing executive relationships, and driving engineering services growth across complex healthcare organizations. The ideal candidate brings strong healthcare provider experience, including hospital systems, EHR/EMR environments, and revenue cycle management, with the ability to identify and expand enterprise technology consulting opportunities ## Role & Responsibilities - Build and own the engineering and technology growth plan for our strategic enterprise health accounts, including relationship maps, target use cases, and a qualified pipeline. - Develop relationships with technology, data, security, and AI leaders, from VP and senior director levels up to the C-suite. - Use our existing experience and digital relationships as a bridge. Work with the account’s Client Partners to earn introductions, and share credit transparently. - Sell and shape fixed-scope engineering sprints and pilots, then convert them into retained engineering teams and managed services. - Work with solution architects, Forward Deployed Engineers, and global delivery to scope, price, and staff engagements. - Position our AI-enabled engineering approach, including governance, human oversight, and traceability, with technical, risk, and compliance stakeholders. - Navigate procurement, vendor risk, and security review at a large enterprise, and compete against global integrators. - Forecast accurately in our CRM, and contribute account intelligence and lessons learned to the team. ## Preferred Qualifications - 12+ years of experience in enterprise technology services or consulting, with a proven track record of growing healthcare provider accounts through engineering, data, cloud, and AI services. - Strong healthcare provider experience working with large hospital systems, hospital networks, or integrated delivery networks (IDNs). - Experience supporting EHR/EMR implementations and modernization, including Epic or Oracle Health, with an understanding of revenue cycle management. - Established relationships, or demonstrated success building relationships, with CIOs, CTOs, CDOs, and senior technology leaders within healthcare provider organizations. - Strong understanding of healthcare provider operations, clinical workflows, patient access, interoperability, and data modernization. - Ability to identify and expand Engineering & AI opportunities within existing client relationships, including cloud modernization, data platforms, custom engineering, product engineering, and AI-enabled transformation. - Experience shaping and growing complex technology consulting engagements into larger, multiyear programs. - Ability to collaborate with solution architects, engineering teams, and global delivery organizations. Good to have: - Healthcare payer experience, including relationships with major health insurance organizations. - Experience expanding engineering services across both healthcare provider and payer accounts. - Familiarity with Snowflake, Databricks, Google Cloud, or healthcare data platforms. ## About Bounteous ## Company Overview - **One-liner**: Bounteous is a global AI services firm that helps enterprises design, build, and scale AI-driven products and processes, combining agentic engineering with human experience to deliver measurable business outcomes. - **Entity Type**: Private (Private Equity-backed; led by New Mountain Capital in 2021) - **Headquarters**: Frisco, Texas, United States - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: IT Services & IT Consulting, AI Services, Digital Transformation - **Target customers**: B2B, Enterprise (Financial Services, Healthcare, Retail, Telecommunications, Consumer Goods, Travel & Hospitality, Industrial & Manufacturing, Media & Entertainment) - **Mission or purpose statement**: “Making AI actually work inside the enterprise” – moving from experiments to operationalized, scalable AI transformations. ## Products & Services For each major offering: - **Intelligent Product Engineering**: Accelerates software delivery with agentic engineering, cloud-native development, and AI-powered automation. - **AI-Enhanced Experience Transformation**: Unlocks growth through AI-led, human-centered design and personalization. - **Modern Business Platforms**: Maximizes platform ROI (Adobe, Salesforce, etc.) with AI integration and data strategy. - **Agentic Business Reinvention**: Transforms workflows with autonomous AI teammates that operate within enterprise processes. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual Revenue of **$233M** (LinkedIn) | Total Funding: Private Equity round in 2021 (amount not disclosed), led by New Mountain Capital - **Notable Investors/Partners**: New Mountain Capital (investor). Partners include Anthropic, Adobe, AWS, Microsoft Azure, Databricks, Snowflake, and Salesforce. - **Growth Signals**: Headcount of **1,974** (+24.9% YoY, +612 employees), active job postings up 86.2% monthly, 54 open positions, operations in 15 countries, acquisition of Accolite Digital in 2024. ## Competitive Advantages - **Agentic Engineering + Human Experience**: Unique convergence of technical AI delivery and user adoption strategy. - **Deep Industry Specialization**: Dedicated teams for Financial Services, Healthcare, Retail, Telecom, Travel, and more. - **Certified AI Governance**: Security, compliance, and responsible AI frameworks (SOC 2, etc.) that enable enterprise-scale deployment. - **Strong Partner Ecosystem**: Ties with Anthropic, major cloud providers, and platforms like Adobe & Databricks. ## Strategic Focus - Scaling enterprise AI from pilots to production using agentic architectures. - Expanding industry-specific AI solutions (e.g., pharmacy, logistics, guest experiences). - Building out applied AI engineering talent and accelerating go-to-market with partners like Anthropic. - Emphasis on "AI that sticks" – driving adoption and measurable ROI. ## Why Work Here - **Culture highlights**: “Co-innovation” culture, global team across 5+ countries, emphasis on AI-first engineering, and human-centered design. - **Remote/hybrid/office policy**: Mix of onsite, hybrid, and remote roles depending on location (e.g., Cincinnati, Scottsdale, London, Budapest, Gurugram). - **Notable perks or engineering culture**: Exposure to cutting-edge AI/ML projects, partnerships with top tech vendors, structured career paths, and use of AI tools in the hiring process (with human oversight). - **Growth trajectory**: Rapidly growing headcount (24.9% YoY), strong pipeline of enterprise clients, and recent acquisitions signal expansion. ## Sources 1. [bounteous.com](https://www.bounteous.com/) 2. [bounteous.com/about](https://www.bounteous.com/about) 3. [bounteous.com/careers](https://www.bounteous.com/careers) 4. [linkedin.com/company/bounteous](https://www.linkedin.com/company/bounteous) 5. 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