--- title: 'Sr Director, Client Services (Agency) at The Trade Desk' canonical: 'https://feeny.ai/job/sr-director-client-services-agency-the-trade-desk-shanghai-bmrvb4c6tec5' type: 'job' last_seen: '2026-09-07' --- # Sr Director, Client Services (Agency) at The Trade Desk - **Company:** The Trade Desk - **Location:** Shanghai, China - **Posted:** 2026-08-23 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/thetradedesk/jobs/5219515007 ## Job description The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges - from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. What you'll do: Build and Scale the China Agency Growth Engine - Define and execute the long-term agency development strategy to drive sustainable business growth across China outbound agencies. - Establish a scalable partnership framework that enables agencies to become strategic growth partners of The Trade Desk. - Build a repeatable model for client acquisition, agency enablement, and strategic account development. - Create operating mechanisms, success metrics, and governance structures to measure partnership effectiveness and business outcomes. Lead Executive Agency Partnerships - Develop strong relationships with agency owners, C-suite executives, and senior leadership teams. - Establish The Trade Desk's value proposition within each agency and align partnership strategies with the agency's business objectives. - Create top-down influence that drives organizational commitment to The Trade Desk across commercial, operational, and strategic levels. Design Commercial and Partnership Programs - Develop and execute commercial partnership frameworks including Joint Business Plans (JBPs), incentive schemes, agency certification programs, and other strategic initiatives. - Drive agency tiering, segmentation, and support models to maximize business impact and resource efficiency. - Lead annual business planning and executive reviews with key agency partners. Enable Agency Capability and Operational Excellence - Build scalable onboarding, training, and certification programs that increase agency competency and self-service capability. - Partner with agencies to develop operational best practices and scalable workflows. - Co-create automation solutions and operating models that improve operational efficiency and client outcomes. Build the Agency Partnership Ecosystem - Establish a robust partner network across AI, creative, measurement, data, inventory, and other strategic solution providers. - Identify ecosystem gaps and develop partnerships that simplify agency adoption and improve go-to-market effectiveness. - Facilitate collaboration between agencies, TTD and ecosystem partners to unlock greater value for advertisers. Drive Strategic Account Development - Create scalable mechanisms for identifying, acquiring, and nurturing future strategic accounts. - Partner with Business Development and Client Services teams to transition high-potential advertisers into long-term strategic relationships. - Establish frameworks that transform agency-sourced opportunities into sustainable revenue streams. Lead Cross-Functional Collaboration - Act as the central point of coordination across Go-To-Market, Marketing, Product, Data Partnerships, Inventory Development, Measurement, and Operations teams. - Advocate for agency needs while aligning internal stakeholders around partnership priorities. - Influence product innovation and market solutions through agency feedback and collaboration. Build and Inspire a High-Performing Team - Provide clear vision, strategic direction, and executional excellence across the team. - Recruit, develop, and lead a high-performing agency partnership organization. - Create a culture of ownership, collaboration, innovation, and client-centricity. - Coach future leaders and establish organizational capabilities required to support long-term business growth. Who you are: - 15+ years of client-facing experience in digital media, advertising technology, SaaS or related industries with strong exposure to advertiser/agency relationships. - 5+ years of leadership experience managing high-performing commercial, client service, agency, or partnership teams. - Visionary leader with the ability to inspire teams, drive change, and build businesses for long-term growth. - Proven track record of driving sustainable business growth through strategic partnerships and client-centric leadership. - Deep understanding of the China outbound advertising ecosystem, agency landscape, and global media market dynamics. - Strong executive presence with demonstrated ability to influence C-suite stakeholders internally and externally. - Experience building scalable commercial frameworks, partnership programs, and operating models. - Strong strategic thinking and analytical problem-solving capabilities. - Demonstrated success managing technical integrations or working closely with engineering/product teams. Strong analytical skills and comfort with metrics-driven decision-making. - Consulting, management advisory, or business transformation experience is highly desirable. As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions. ## About The Trade Desk ## Company Overview - **One-liner**: The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, empowering brands and agencies to plan, launch, and optimize programmatic campaigns across all channels with precision and transparency. - **Entity Type**: Public (NYSE: TTD) - **Headquarters**: Ventura, California, USA - **Founded**: Not publicly available (commonly 2009, but not verified in provided sources) - **Founders**: Jeff Green (Chairman, CEO, and Founder) ## Core Business - **Primary industry**: Programmatic digital advertising technology (AdTech) - **Target customers**: B2B – advertising agencies, trading desks, brands, and marketers - **Mission**: To power relevant advertising by providing an independent, transparent media buying platform for the open internet, fostering a healthier global advertising ecosystem. ## Products & Services - **Demand-Side Platform (DSP)**: The core self-service, cloud-based platform for creating, activating, optimizing, and analyzing programmatic campaigns across display, video, connected TV (CTV), audio, and native formats. - **Koa™**: Proprietary artificial intelligence that enhances decisioning, extends audience reach, and improves spend efficiency. - **Planner**: A comprehensive tool for developing data-driven media plans using audience insights to accelerate campaign performance from the start. - **Data Management Platform (DMP)**: A unified solution for onboarding and managing advertiser data, purchasing third-party data, and customizing audience models for activation. - **Enterprise APIs**: A complete toolkit for building customized omnichannel bidding platforms. - **Publisher Management Platform**: Flexible, centralized solution for managing first-party direct deals and accessing a robust third-party deal library. - **OpenPath**: A direct supply path that gives advertisers access to inventory with fewer intermediaries and publishers transparency into advertiser willingness to pay. - **Unified ID 2.0 (UID2)**: An open-source, privacy-centric identity framework designed to provide holistic targeting and measurement without reliance on third-party cookies. ## Market Standing - **Valuation/Market Cap**: Not disclosed in sources (publicly traded; latest figures available on investors.thetradedesk.com) - **Key Metric**: Nearly 4,000 employees across more than 30 offices worldwide; 95% client retention rate for the past 12 years. - **Notable Investors/Partners**: Public company with institutional and retail investors; partners include hundreds of data, inventory, and publisher partners (specific names not listed in sources). - **Growth Signals**: Consistently named to Fortune 100 Fastest-Growing Companies (2021, 2025), TIME America’s Growth Leaders (2026), Forbes America’s Most Successful Mid-Cap Companies (2026); expanded to over 30 offices across Americas, EMEA, and APAC; continuous innovation in identity (UID2) and AI (Koa). ## Competitive Advantages - **Independence**: Not owned or controlled by a walled-garden platform (e.g., Google, Amazon), giving clients objective, transparent media buying. - **Open Internet Focus**: Committed to supporting quality journalism and premium content outside of social media and search. - **Identity Solutions**: Pioneered Unified ID 2.0, a privacy-centric alternative to third-party cookies that is widely adopted across the ecosystem. - **AI-Powered Optimization**: Koa AI leverages real-time data and machine learning to improve campaign outcomes. - **Best-in-Class Brand Safety**: Comprehensive fraud detection, safety partnerships, and a dedicated Marketplace Quality team ensure ad placements are secure. ## Strategic Focus - Continuing to lead the shift of advertising budgets from walled gardens to the open internet, especially in Connected TV and audio. - Advancing privacy-compliant identity and measurement frameworks (UID2, OpenPath) to replace third-party cookies. - Expanding global footprint and deepening partnerships with data, inventory, and publisher partners. - Investing in AI and automation (Koa) to deliver more efficient and effective campaign performance. ## Why Work Here - **Culture & Values**: The company emphasizes an entrepreneurial spirit, growth mindset, and inclusion and belonging. Curiosity is rewarded, and employees are encouraged to own their work and learn from mistakes. - **Impact**: Employees work with the world’s biggest brands and have the opportunity to shape the future of advertising. With a 95% client retention rate, the platform is industry-defining. - **Perks & Benefits**: Wide range of perks and benefits offered globally (details available on careers page); recognized as a Great Place to Work in multiple countries (USA, UK, Canada, Germany, etc.). - **Awards**: Listed on Newsweek’s America’s Greatest Workplaces (2025), Fortune Best Workplaces in Technology (2023), and U.S. News & World Report Best Company to Work For (2024). - **Work Environment**: Offices in over 30 locations across the Americas, EMEA, and APAC; roles span engineering, data science, product management, sales, and more. (Remote/hybrid policy not explicitly stated in sources.) ## Sources 1. [thetradedesk.com](https://www.thetradedesk.com/about-us) 2. [careers.thetradedesk.com](https://careers.thetradedesk.com/) 3. [careers.thetradedesk.com (jobs)](https://careers.thetradedesk.com/jobs) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/thetradedesk) 5. 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