---
title: 'Sr Director HR, Pharmacies at OpenLoop Health'
canonical: 'https://feeny.ai/job/sr-director-hr-pharmacies-openloop-health-united-states-ts2e0mcc32km'
type: 'job'
last_seen: '2026-11-05'
---

# Sr Director HR, Pharmacies at OpenLoop Health

- **Company:** OpenLoop Health
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/openloophealth/8116b7b8-bc2e-4133-9ef7-cf44d116925b

## Job description

## About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

## About The Role

As Senior Director of HR for our pharmacies, you'll be the senior HR leader for our pharmacy business. Reporting directly into our Chief People Officer, you will own HR for our Pharmacy network, while ensuring alignment and consistency with People teams across OpenLoop. This role will build and shape the HR team as it goes through significant growth and scale.

## What You'll Do

- Lead HR for the pharmacy business end to end, owning ways of working across the pharmacies, people planning, and business partner support for every site.
- Set the multi-year people strategy for the pharmacies, defining the organization, capabilities, and HR model the business will need as it scales.
- Partner closely with pharmacy operations leadership to shape the pharmacy organization for scale, strengthening leadership capability, communication, and prioritization.
- Build and lead a team of site-based HR business partners and generalists, setting clear standards and developing them into trusted advisors to site leaders.
- Lead the people side of bringing new sites and teams onto OpenLoop's programs, policies, and ways of working as we grow.
- Work as the connective tissue between the pharmacies and OpenLoop's centralized People teams, including Talent Acquisition, People Operations, and Total Rewards, deciding when to solve locally and when to lean on central resources.
- Serve on the People leadership team, shaping OpenLoop-wide practices for our site-based, hourly workforce and influencing enterprise decisions as the pharmacy business grows.
- Design solutions that are flexible for a fast-moving business while staying compliant and legally sound across a multi-state, multi-site workforce.
- Use people data and insights to frame decisions, flag risks, and make clear recommendations to pharmacy and People leadership.
- Set the standards and approach for employee relations and investigations across the pharmacies, building consistent, scalable practices so issues are handled fairly, early, and in line with the law.
- Make high-impact trade-offs between immediate needs and long-term priorities, while building the processes the pharmacies will need at a much larger scale.

## What You Bring

- Senior HR leadership leading HR managers or teams, across a multi-site, operational workforce with a large hourly population.
- Experience building and leading a team of HR business partners or generalists across multiple sites.
- Strong employee relations and business partnering depth, including coaching leaders through performance and change, with ER as one tool in a broad HR toolkit rather than the default answer.
- A track record of leading organizational change alongside an operating executive, including building a leadership bench.
- Deep command of multi-state employment law, applied pragmatically.
- A builder's judgment: you know when to create a new process and when to adopt one that already works.
- Direct and data-driven with senior operators, comfortable pushing back, and calm under pressure in a heavily regulated, fast-growing environment.

## Preferred

- HR leadership across multiple pharmacies or large-scale pharmacy operations.
- HR leadership in a health system or hospital environment with a large hourly workforce.
- Experience in fulfillment center, distribution, manufacturing, or supply chain environments.
- Labor relations experience.
- Experience in a high-growth company where the HR function was still being built.

## What We Offer

- Competitive compensation
- Medical, Dental & Vision
- Flexible Spending / Health Savings Accounts
- Generous PTO and remote-work flexibility
- 401(k) with Company Match
- Life Insurance, Pet Insurance, and more

Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

## About OpenLoop Health

## Company Overview
- **One-liner**: OpenLoop Health provides end-to-end, white-label telehealth infrastructure that enables healthcare and non-healthcare organizations to launch and scale digital health services.
- **Entity Type**: Private
- **Headquarters**: Des Moines, Iowa, United States
- **Founded**: 2020
- **Founders**: Dr. Jon Lensing (CEO & Co-Founder) and Christian Williams (COO & Co-Founder)

## Core Business
- **Primary industry**: Digital Health / Telehealth Infrastructure
- **Target customers**: B2B — Digital health companies, hospitals & health systems, health plans, employers, retail & pharmacy, and non-healthcare entities looking to add virtual care offerings.
- **Mission**: To bring healing anywhere, anytime to anyone across the nation.
- **Vision**: A world where healthcare is accessible, efficient, and tailored to individual needs—delivered wherever the patient may be.

## Products & Services
OpenLoop offers a full-stack, white-labeled suite of services:
- **Technology Platform**: HIPAA-compliant EHR with flexible API integrations, scheduling, booking, payments, and support for both synchronous and asynchronous care. AI-powered operations to streamline clinical workflows.
- **Provider Staffing & Credentialing**: Access to a nationwide, NCQA-credentialed network of clinicians across 30+ specialties and 15+ languages, with full 50-state coverage. Includes licensing, credentialing, and onboarding management.
- **Payer Coverage & Revenue Cycle Management (RCM)**: A network of 600+ payer contracts including Medicare and Medicaid, paired with RCM services to streamline reimbursement.
- **Regulatory, Legal & Compliance Support**: End-to-end legal, financial, and compliance setup, including ongoing regulatory maintenance and expert support.
- **Clinical Pathways**: Over 100 repeatable, scalable, and vetted clinical protocols (e.g., medical weight loss, HRT, urgent care, mental health).
- **Diagnostic Imaging & Labs**: A platform for diagnostic image ordering, referrals, and results, plus access to a network of pharmacy and lab partners for competitive medication costs.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Trusted by 3M+ patients annually; serves patients in all 50 states; processes thousands of patient visits per month.
- **Notable Investors/Partners**: Managing board includes Jack Berkowitz, Freddie Martignetti, and Ryan Morley. Client partners span digital health companies, hospitals, health plans, and employers.
- **Growth Signals**: OpenLoop saw **700% YoY growth in 2024**, appointed key executive team members (including a Chief Medical Officer, CFO, CCO, and CPO), and integrated AI technology into its operations. LinkedIn followers grew 124.8% year-over-year.

## Competitive Advantages
- **Full-stack, end-to-end solution**: OpenLoop is the only white-label provider that covers clinical, administrative, regulatory, and technological needs under one roof — clients bring their brand and patients, OpenLoop handles everything else.
- **Nationwide scale**: 50-state PC network, 600+ payer contracts (including Medicare/Medicaid), and a network of thousands of clinicians.
- **NCQA-accredited credentialing**: A streamlined, accredited credentialing process that reduces administrative burden for clients.
- **Proven, repeatable clinical pathways**: Over 100 pre-vetted, scalable protocols allow clients to launch new programs quickly and safely.
- **Deep Midwest roots**: Headquarters in Des Moines, Iowa, with a commitment to building local talent and positioning Iowa as a hub for healthcare transformation.

## Strategic Focus
- **AI integration**: Embedding AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways.
- **Expansion of clinical pathways**: Continuously developing new, ready-to-use care programs (e.g., medical weight loss, HRT, anti-aging, mental health).
- **Scaling partnerships**: Serving a growing range of organizations from digital health startups to large employers and health systems.
- **National reach**: Deepening 50-state coverage and payer relationships to enable truly national virtual care delivery.

## Why Work Here
- **Culture & Mission**: Driven by a mission to “bring healing anywhere,” with a strong focus on expanding healthcare access. The team is described as passionate, energetic, and focused on driving long-lasting results.
- **Work Environment**: Hybrid work environment with a pet-friendly office in Des Moines, Iowa. The company is deeply committed to its Iowa roots and building a skilled local workforce.
- **Benefits**: Competitive salary, generous PTO, medical/dental/vision insurance, and a 401k program.
- **Growth & Impact**: Employees report feeling empowered to make a lasting impact on virtual care delivery. The company saw explosive 700% YoY growth in 2024, indicating a dynamic and scaling environment.
- **Leadership**: Experienced executive team including a CEO/co-founder with a personal connection to healthcare access challenges, a COO/co-founder, a CMO, CFO, CCO, CPO, and General Counsel.
- **Caution**: The careers page explicitly warns of fraudulent job postings and fake recruiter outreach. Candidates should verify any role or offer by emailing fraud@openloophealth.com.

## Sources
1. [openloophealth.com](https://openloophealth.com/)
2. [openloophealth.com/careers](https://openloophealth.com/careers)
3. [openloophealth.com/team](https://openloophealth.com/team)
4. [openloophealth.com/blog/who-is-openloop-health](https://openloophealth.com/blog/who-is-openloop-health)
5. [linkedin.com/company/openloophealth](https://www.linkedin.com/company/openloophealth)

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