--- title: 'Sr. Engagement Manager at BrightEdge' canonical: 'https://feeny.ai/job/sr-engagement-manager-brightedge-akeqa828jvcg' type: 'job' last_seen: '2026-09-10' --- # Sr. Engagement Manager at BrightEdge - **Company:** BrightEdge - **Compensation:** $180k–$220k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/brightedge/fff2c3b5-d219-4377-a61c-86fef96a1360 ## Job description ## About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.  Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people.  With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible.  If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. ## About the Role BrightEdge is looking for a hands-on, entrepreneurial sales professional who wants to drive sales and high-value services engagements for BrightEdge Professional Services (PS). Our Professional Services team provides consulting services that have an impact on a client’s digital marketing strategy and helps solve their SEO and AEO (Answer Engine Optimization) needs within the BrightEdge platform. The team leverages our proven methodologies to deliver search and LLM (Large Language Model) visibility results and generates revenue for the company. As the Sr. Engagement Manager, you will develop relationships with top decision-makers to drive business growth within new and existing clients. This is a sales-intensive role that requires a driven individual with a keenly analytical mind, intellectual curiosity to identify new opportunities, and assertive instincts to close deals. You will lead the charge in designing consulting services for enterprise brands to optimize not just for traditional search engines (like Google and Bing) but also for conversational AI and answer engines (like ChatGPT, Gemini, Claude, and Perplexity). ## How You'll Spend Your Time - 1. Business Development & Practice Growth - Drive Professional Services Sales: Design high-value services engagements that encompass both enterprise SEO and emerging AEO/LLM visibility strategies. Be part of an annual team consulting sales quota, while achieving and/or exceeding monthly and quarterly bookings targets. - Lead Discovery & Proposals: Own the early-stage sales lifecycle for Professional Services, which includes leading PS discovery conversations, scoping technical projects, and drafting services proposals, Statements of Work (SOWs), and leading contract negotiations. - Upsell & Cross-sell: Actively identify opportunities to expand existing client accounts by introducing new service offerings, customized technical consulting, and AI-readiness packages. - Practice Development: Contribute to practice development initiatives through the development of service offerings, best practices, methodologies, and other intellectual capital focused on SEO and conversational search optimization. 1. Client Relationship Management - Primary Point of Contact: Act as the primary point of contact and strategic sales leader for Professional Services sales across enterprise accounts. - Relationship Building: Build and maintain strong, executive-level relationships to deeply understand client needs, business objectives, and digital marketing expectations. - Escalation Management: Act as a critical escalation point for PS services if and when needed, ensuring client satisfaction and project alignment. - AEO & SEO Evangelism: Educate executive stakeholders on the shifting search landscape, demonstrating how combining traditional SEO with advanced AEO protects and expands their brand's digital footprint. 1. Team Collaboration & Operational Excellence - Cross-Functional Delivery Alignment: Collaborate closely with internal Professional Services teams (including consultants and Project Managers) to ensure that proposed deliverables are scoped accurately and delivered seamlessly. - Client Success Integration: Keep the Customer Success (CS) and Account Management teams fully informed and aligned regarding PS activities, pipelines, and developments within their accounts. - Value Demonstration & Case Studies: Take an active role in analyzing the ultimate success of PS recommendations. Translate these results into impactful Quarterly Business Reviews (QBRs) and written case studies to strengthen client relationships, develop new sales collateral, secure MRR and PS retention, and drive further cross/upsell opportunities. We're excited about you if you have: - Education: Bachelor’s degree with experience selling and/or delivering marketing services, or experience with products and/or processes related to digital marketing. - Experience: 8+ years’ experience in marketing and/or consulting sales, with a proven track record of managing and closing deals. - Modern Search Competency: At least some familiarity with Search Engine Optimization (SEO) and Answer Engine Optimization (AEO). - Client Management Skills: Excellent client management instincts, with a proven ability to build trust and manage executive-level relationships. - Communication & Facilitation: Outstanding written and verbal communication skills, with an executive presence and extensive facilitation experience. - Technical Project Scoping: Proven experience scoping technical projects, developing SOWs, and account planning with global enterprise customers. ## Benefits - Motivating, high-impact work that builds your career - Medical, dental, and vision insurance with multiple package options - 15-23 days PTO depending on tenure plus 10 paid holidays - Pet insurance to keep your fur family happy and healthy - Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs - No or low cost therapy and professional coaching sessions through Spring Health - Fully stocked kitchens at your workplace - 4-6 weeks fully paid parental leave ## How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work. ## About BrightEdge ## Company Overview - **One-liner**: BrightEdge provides an enterprise AI-powered SEO and content performance marketing platform that helps brands optimize their digital content for visibility across search engines, AI overviews, and chatbot results. - **Entity Type**: Private (Venture-backed; last known funding: Series D) - **Headquarters**: Foster City, California, USA - **Founded**: 2007 - **Founders**: Jim Yu (CEO) and Lemuel Park (CTO) ## Core Business - **Primary Industry**: Enterprise SEO Software / Content Performance Marketing / AI Search Optimization - **Target Customers**: B2B; Enterprise; Global brands (counts 57 of the Fortune 100 among its 2,400+ customers, including Microsoft, Visa, Best Buy, IKEA, Salesforce, JP Morgan Chase & Co.) - **Mission**: To transform online content into tangible business results—traffic, engagement, and revenue—by giving marketers a single source of truth across all digital channels, including AI-powered search. ## Products & Services - **BrightEdge Platform (Core)**: An enterprise SEO and content performance platform powered by a proprietary AI engine called DataMind. It provides real-time measurement of digital content engagement across search, social, and mobile. - **Generative Parser (AI Search)**: A proprietary AI tool that tracks and measures brand visibility in AI-generated search results across Google AI Overviews, ChatGPT, Claude, and Perplexity. This is a key differentiator in the emerging AEO (Answer Engine Optimization) market. - **Content Performance Marketing**: A suite that helps brands predictably plan, optimize, and measure campaigns based on real content performance data. - **BrightEdge Certification**: An industry-leading training and certification program for marketers using the platform. - **Professional Services & Customer Success**: Dedicated teams (led by CRO Tim Compton and Chief Customer Officer Ran Van Riper) that partner with customers to establish, optimize, and transform their digital strategy. ## Market Standing - **Valuation**: Not publicly disclosed (private company). - **Key Metric (Annual Revenue)**: Approximately **$100M** as of recent reports. - **Total Funding**: **$61.9M** raised. - Series D (2013): $42.8M led by Insight Partners. - Series C (2012): $12.6M led by Intel Capital. - Series B (2010): $6.5M led by Battery Ventures. - Series A (2008): Undisclosed amount. - **Notable Investors/Partners**: Insight Partners, Intel Capital, Battery Ventures. - **Growth Signals**: - Headcount of **406 employees**, representing a **+23.5% YoY increase** (+117 people). - Has acquired **Oncrawl** (2022), expanding technical SEO capabilities. - Operating at the center of a rapidly evolving market (AI search and AEO). - LinkedIn follower growth of **+104.3% yearly**. ## Competitive Advantages - **First-Mover in AI Search Measurement**: The Generative Parser has been tracking AI search results since 2023, well ahead of most competitors. This data is cited by major outlets (WIRED, Forbes, Search Engine Land). - **Proprietary AI Engine (DataMind)**: Differentiated from generic tools by its web-wide, real-time measurement capability across all digital channels. - **Deep Enterprise Lock-In**: Serves 57 of the Fortune 100; used by over 20,000 digital marketing professionals across 8,400 brands. High switching costs due to integration and certification. - **End-to-End Platform**: Covers the full content lifecycle—planning, creation, optimization, and measurement—including the new AI overview space. - **Patented Technology**: Holds patents in Search Share of Voice and Search Opportunity Forecasting. ## Strategic Focus - **Winning in the AI Search Market**: The company is heavily pivoting to establish itself as the leader in "AI Search" and "Answer Engine Optimization (AEO)," positioning its platform as the essential tool for brands trying to be visible in Google AI Overviews, ChatGPT, and other generative AI interfaces. - **Content Performance Marketing**: Moving beyond traditional SEO to a holistic model where content marketing spend is directly tied to ROI and measured against real performance data. - **Global Expansion**: Maintaining and growing offices in key markets (US, UK, India, Australia, Canada) to serve a global enterprise client base. - **Product Innovation via AI**: Continuously updating the Generative Parser and DataMind to adapt to the fast-changing landscape of search and AI. ## Why Work Here - **High-Impact Work**: Employees work on a platform used by the world’s most recognizable brands (Microsoft, Visa, Best Buy), directly influencing how those companies connect with customers. - **Culture of Ownership and High Standards**: The company describes itself as "results-oriented" with "clear ownership" and a "high accountability" culture. It seeks driven individuals who can take initiative. - **Clear Growth Paths**: The company emphasizes structured onboarding, ongoing development, and defined advancement opportunities. Most roles follow a 4-6 step interview process. - **Intersection of Emerging Tech**: Employees operate at the intersection of search, content, and AI, gaining highly relevant experience in a market that is reshaping digital marketing. - **Office/Hybrid Policy**: The company has a strong "onsite culture" and expects candidates to visit an office as part of the final interview stages. Offices are primarily in the US (Foster City HQ, San Mateo, New York, Chicago, Cleveland) and London. - **Company Perks & Culture**: Received a 3.0/5.0 employer rating (with compensation at 3.1 and career growth at 3.2), though work-life balance scores lower (2.4). The focus is on professional growth and making a visible impact. ## Sources 1. [BrightEdge About Page](https://www.brightedge.com/about) 2. [BrightEdge Leadership Page](https://www.brightedge.com/about/leadership) 3. [BrightEdge Careers Page](https://www.brightedge.com/careers) 4. [BrightEdge LinkedIn Company Page](https://linkedin.com/company/brightedge) 5. [BrightEdge Jobs (Lever)](https://jobs.lever.co/brightedge) ## Other roles at BrightEdge - [Inbound Sales Representative](https://feeny.ai/job/inbound-sales-representative-brightedge-cleveland-src5q9x6d2y0) — Cleveland, OH - [Customer Success Manager, OmniChannel](https://feeny.ai/job/customer-success-manager-omnichannel-brightedge-cleveland-xrp35dtde8dk) — Cleveland, OH - [Account Executive](https://feeny.ai/job/account-executive-brightedge-new-york-4dc4v4wehsv6) — New York, NY - [Strategic Account Manager, EMEA](https://feeny.ai/job/strategic-account-manager-emea-brightedge-birmingham-4mhrcqmjfvcd) — Birmingham, AL - [Senior Backend AI Engineer](https://feeny.ai/job/senior-backend-ai-engineer-brightedge-cleveland-ydtjprqgtkew) — Cleveland, OH - [Senior Frontend AI Engineer](https://feeny.ai/job/senior-frontend-ai-engineer-brightedge-cleveland-23fz7tc0hkp5) — Cleveland, OH - [Account Executive](https://feeny.ai/job/account-executive-brightedge-san-mateo-qmneh6ykbnas) — San Mateo, CA - [Customer Success Team Lead- Digital Team](https://feeny.ai/job/customer-success-team-lead-digital-team-brightedge-cleveland-nbayy6m43jdj) — Cleveland, OH - [Customer Success Manager, Agency](https://feeny.ai/job/customer-success-manager-agency-brightedge-cleveland-f37ym3spkvzf) — Cleveland, OH - [Customer Success Manager - Search Marketing Analytics](https://feeny.ai/job/customer-success-manager-search-marketing-analytics-brightedge-cleveland-g2njmmn2hgc6) — Cleveland, OH