---
title: 'Sr. Engineer at Xage Security'
canonical: 'https://feeny.ai/job/sr-engineer-xage-security-kuala-lumpur-s6mbed1x3q6w'
type: 'job'
last_seen: '2026-09-14'
---

# Sr. Engineer at Xage Security

- **Company:** Xage Security
- **Location:** Kuala Lumpur, Malaysia
- **Work type:** remote
- **Posted:** 2024-08-16
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/xage-security/d9725770-a2f3-429e-a62b-95217a23c98b

## Job description

## The Role & The Candidate Profile

Xage is looking for a Technical Customer Success Manager with in-depth knowledge of Industrial Control System, Industrial networking, Identity and Access Management, Privilege Access, and experience of working in large projects. The successful candidate will have a strong background in developing cybersecurity solutions and services, with a focus on ICS environments, network security design, IAM/PAM, and deployment, as well as expertise in cybersecurity standards and frameworks. The responsibility of this role is to provide our customers with technical expertise and professional services to make sure they are meeting their objectives.

Strong technical presentation, communication and influencing skills are required to collaborate with clients, market leaders, geography leaders, and security sales representatives to motivate current and emerging services. In this role you are responsible for delivering client value through quality deliverables of Xage’s cybersecurity services portfolio.

## Responsibilities

- Act as a subject matter expert and trusted advisor to clients, assessing, implementing, and delivering customized integrations and workflows based on knowledge of the industry, ICS best practices, project requirements, and the client's business objectives.
- Be the first line of defense in solving customer support requests and coordinating and prioritizing timely resolutions with engineering teams.
- Provide training and coaching to customers on how to establish and manage their Xage Security solutions deployment.
- Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs.
- Stay customer-obsessed & represent the customer internally in influencing product roadmap and improvements.
- Work with customers and internal stakeholders to define technical solutions that meet customer use cases and requirements using a combination of internal and in some cases 3rd party software/hardware/tools.
- Collaborate with sales teams to establish strong client relationships with key accounts, particularly within the federal sector, by demonstrating technical expertise and a deep understanding of client needs to help progress organic growth.
- Identity gaps in product functionality and flexibility and proactively work with product management and engineering organizations to address these gaps using a combination of internal R&D and technology/product partnerships.

Required Technical and Professional Expertise

- Degree in Computer Science or Engineering
- 3+ years of experience in developing cybersecurity solutions and services, with a focus on IAM/PAM, ICS environments, and network security.
- 3+ years with Industrial Control Systems (technologies and/or environments. Examples include SCADA, DCS, RTUs, IACS, PLCs, HMIs, Engineering Workstations, Historians, etc.)
- 3+ years in design and deployment of network security solutions and controls in industrial networks, (i.e., network zoning, segmentation, and isolation designs and implementation)
- Linux system administration & troubleshooting experience.
- Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution.
- Comfortable with one high-level programming language.
- Proficient in Shell/Bash/Python/C++Knowledge of virtual machines, network virtualization, and containerization technologies (Docker)
- Customer focus, understand customer needs and not only what customers say. People skills to gain customers respect and compassion.

Additional Requirements

- Experience working directly in an industrial environment is a plus.
- Experience working with automation platform, such as Ansible.
- Self-motivated and results focused; ability to strengthen the team and its mission.
- Ability to travel based on the needs of the business. Up to 30%.
- Comfortable in teaching and coaching technical subjects.

## About Xage Security

## Company Overview
- **One-liner**: Xage Security delivers zero trust cybersecurity solutions for IT, OT, cloud, and AI environments, protecting critical infrastructure worldwide.
- **Entity Type**: Private (Venture-backed; $144.2M total funding)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2017
- **Founders**: Susanto Irwan (Co-founder, President & CTO)

## Core Business
- **Primary industry**: Computer and Network Security – focused on critical infrastructure sectors (energy, utilities, manufacturing, defense, transportation, healthcare, space)
- **Target customers**: B2B – large enterprises, government agencies (including U.S. federal), and industrial organizations with OT/IT/cloud environments
- **Mission**: “Protect critical infrastructure – energy, utilities, defense, manufacturing, logistics & supply chain, and many more” – and “pioneer a secure tomorrow”

## Products & Services
- **Xage Fabric Platform**: Core zero trust platform that enforces granular, identity-based access controls across IT, OT, and cloud assets; lightweight, deployable in days
- **Secure Remote Access**: Just-in-time, least-privilege remote access for users, contractors, and third parties without VPNs or jump servers
- **Privileged Access Management (XPAM)**: Eliminates standing privileges and enforces zero trust for admins and third parties across all environments
- **Critical Asset Protection**: Discover, observe, and control access to high-value industrial and operational assets
- **Zero Trust Data Exchange**: Secure collaboration and data sharing with granular policy enforcement
- **Unified Zero Trust for AI**: Jailbreak-proof security for LLMs, agents, AI pipelines, and data sources through network-level least-privilege access control

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Annual Revenue of **$86.7M** (LinkedIn estimate); Total Funding of **$144.2M** (over 5 rounds)
- **Notable Investors/Partners**: Piva Capital (lead in latest venture round), March Capital (lead in Series A); customers include **U.S. Space Force**, **PETRONAS**, and **Kinder Morgan**
- **Growth Signals**: Headcount of **82 employees** (+9.9% YoY); LinkedIn followers **10,457** (yearly growth +31.4%); named one of **America’s Best Startup Employers** (2025); presence across 7 countries (US, UAE, UK, India, Saudi Arabia, etc.)

## Competitive Advantages
- **Deployment speed**: Platform can be deployed in a day, reducing time to value versus traditional VPNs/jump servers
- **Unified zero trust across IT, OT, cloud, and AI** – most competitors focus on only one domain
- **Patented fabric architecture** that enforces least-privilege at the network level, preventing attacks at every stage
- **Strong government & critical infrastructure pedigree** (U.S. Space Force, federal agencies, energy giants)
- **Ease of use**: Designed to eliminate the need for insecure workarounds by users

## Strategic Focus
- **AI security**: Emerging priority with “Unified Zero Trust for AI” to secure LLMs and autonomous agents
- **Federal expansion**: Hiring for Federal Account Executive and Solutions Architect roles
- **Geographic growth**: Growing presence in Middle East and Asia (offices in UAE, India, UK)
- **Product innovation**: Continuing to replace legacy PAM, VPN, and network segmentation tools with a single unified platform

## Why Work Here
- **Mission-driven**: Directly protect systems that society depends on (energy grids, defense, space, healthcare)
- **Engineering culture**: Work with industry experts in cybersecurity, IT, and OT; early-career and senior roles available across backend, devops, product security, and AI
- **Work-life balance**: Company emphasizes “We work hard, but we also make sure to take time off to recharge!”; LinkedIn Work-Life rating **3.8/5**
- **Recognition**: Listed among **America’s Best Startup Employers**
- **Hybrid/Remote**: Not explicitly stated, but office in Palo Alto; several roles mention “Remote” in titles (e.g., Federal Account Executive) – flexible likely
- **Diversity**: distributed team across 7 countries with diverse industry backgrounds

## Sources
1. [xage.com - Careers](https://xage.com/careers/)
2. [xage.com - Homepage](https://xage.com/)
3. [xage.com - About Us](https://xage.com/about-us/)
4. [linkedin.com - Xage Security Company Page](https://www.linkedin.com/company/xage-security)
5. [pitchbook.com - Xage Security Profile](https://pitchbook.com/profiles/company/166357-27)

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