---
title: 'Sr Field Marketing Manager EMEA at Parloa'
canonical: 'https://feeny.ai/job/sr-field-marketing-manager-emea-parloa-berlin-89ppp2sznwhj'
type: 'job'
last_seen: '2026-09-08'
---

# Sr Field Marketing Manager EMEA at Parloa

- **Company:** Parloa
- **Location:** Berlin, Germany / Munich, Germany
- **Posted:** 2026-02-16
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.eu.greenhouse.io/parloa/jobs/4783662101

## Job description

## About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience,  one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Sr Field Marketing Manager EMEA to plan and execute high-impact field marketing programs that drive demand, generate new business opportunities, and accelerate existing sales pipelines. This role requires strong event management skills and the ability to design localized, high-impact campaigns that resonate with target audiences. You will own and execute events, regional campaigns and personalized ABM programs in close partnership with Sales, Growth, Partnerships, and Marketingto deliver field activations, across the EMEA region.

Location: Berlin (preferred) or Munich

Areas of ownership:

- Own end-to-end event execution, including planning, timelines, budgets, vendors, internal stakeholders, onsite delivery, and post-event follow-up.
- Partner with Sales and Growth/BDE teams to define target accounts, audience strategy, follow-up motions, and pipeline goals for each activation.
- Elevate brand presence through industry conferences, trade fairs, and localized thought leadership opportunities.
- Track KPIs, analyze performance, and continuously refine campaigns based on pipeline impact, account engagement, attendee quality, and Sales feedback.
- This role will support field marketing activities across multiple EMEA markets, with the focus shifting based on regional go-to-market priorities and pipeline needs.

Who you are:

- 6+ years of experience in event-led Field Marketing, Event Marketing, or regional B2B marketing roles in a fast-paced environment.
- Strong experience planning and executing B2B events, from stakeholder alignment to onsite delivery and follow-up.
- A commercially minded marketer, with experience working closely with Sales to turn regional priorities and target accounts into pipeline-generating programs.
- Strong stakeholder management skills and a hands-on, proactive mindset to align cross-functional teams around clear goals, timelines, and impactful localized experiences.
- Fluency in English is required; any additional European language is a strong advantage (especially French, Spanish, or German).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’re a scale-up, having moved beyond our earliest startup phase. But we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Parloa is an e-verify employer in the USA. [Please click here to learn more](https://www.e-verify.gov/about-e-verify/what-is-e-verify).

- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

## About Parloa

## Company Overview
- **One-liner**: An AI Agent Management Platform that helps enterprises automate and orchestrate customer service interactions to drive loyalty and revenue.
- **Entity Type**: Private (Series D‑II)
- **Headquarters**: Berlin, Germany (with offices in New York and Munich)
- **Founded**: 2018
- **Founders**: Malte Kosub & Stefan Ostwald

## Core Business
- Primary industry/industries: Enterprise AI, Customer Service / Contact Center Automation
- Target customers: B2B, enterprise (sectors include insurance, travel, retail, financial services, utilities, healthcare, media, IT)
- Mission or purpose statement: “Transform every interaction into a seamless, personalized, preemptive experience that deepens over time.”

## Products & Services
- **AI Agent Management Platform**: A unified SaaS platform that orchestrates the full lifecycle of AI agents – design, test, scale, optimize – for high‑volume, high‑stakes customer conversations. Capabilities include real‑time translation (97% accuracy), workload reduction (up to 90% at switchboard), NPS increases (179%), and staff phone time reduction (60%). Supports use cases like scheduling, refunds, and recommendations.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total raised USD $562.16M (latest funding round: Series D‑II)
- **Notable Investors/Partners**: General Catalyst, Durable Capital, Altimeter, EQT Ventures, Mosaic Ventures, G Squared, Senovo, Newion, H14, SAP. Angel investors include former Stripe, Databricks, Microsoft, Celonis, Datadog, Personio executives, and German football legends Mario Götze & Bastian Schweinsteiger.
- **Growth Signals**: 400+ employees, 48 nationalities, 3 offices (Berlin, Munich, New York). Serves global brands such as Allianz, Booking.com, IKEA, and BarmeniaGothaer. Described as “one of the fastest‑growing AI companies in the world.”

## Competitive Advantages
- Enterprise‑grade compliance and security: ISO 27001:2022, ISO 17442:2020, SOC 2 Type 1 & 2, PCI DSS, HIPAA, DORA.
- Deep voice expertise and high accuracy in real‑time translation (97%).
- Full lifecycle orchestration (design → test → scale → optimize) in one unified platform.
- Proven ROI metrics (90% workload reduction, 179% NPS lift) anchored by real customer case studies.

## Strategic Focus
- Deepening customer loyalty through preemptive, personalized AI‑driven interactions.
- Expanding global footprint (especially US market with New York office and remote roles).
- Building strong partner ecosystem (e.g., SAP integration, partner success teams).

## Why Work Here
- Culture of inclusion: Employee Resource Groups (Women of Parloa, Pride @ Parloa, Foodies, Pets) encourage authentic self‑expression.
- Benefits include USD $1,500 training budget, mental health offering, gym offerings, health insurance, mobility & flexibility.
- Global hybrid/remote flexibility: offices in Berlin, Munich, New York, London, plus remote roles in Germany, UK, and USA.
- Career development focus: “Experience Matters” and “Shape the Future of AI” are core value themes.
- Engineering culture: Tackle real‑world challenges at scale with agentic AI, working with customers like Allianz and Booking.com.

## Sources
1. [parloa.com](https://www.parloa.com/)
2. [parloa.com/about-us](https://www.parloa.com/about-us/)
3. [parloa.com/careers](https://www.parloa.com/careers/)
4. [cbinsights.com](https://www.cbinsights.com/company/parloa)
5. [job-boards.greenhouse.io](http://job-boards.eu.greenhouse.io/parloa)

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