---
title: 'Sr. Fraud Analyst at Wave HQ'
canonical: 'https://feeny.ai/job/sr-fraud-analyst-wave-hq-canada-k479bfe32jhp'
type: 'job'
last_seen: '2026-09-15'
---

# Sr. Fraud Analyst at Wave HQ

- **Company:** Wave HQ
- **Location:** Canada
- **Compensation:** $70k–$106k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.lever.co/waveapps/ec0fc968-0bb5-4a5e-a874-2cf716ff2668

## Job description

At Wave, we help small businesses to thrive so the heart of our communities beats stronger.  We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

About the team: The Risk team is responsible for assessing the credit risk of new businesses, detecting and preventing fraud, optimizing our transaction processes, assisting with enhancements of risk prevention strategies and liaising with our small business owners to develop and implement the best possible solutions.

About the role:  This position isn't for the faint of heart: You will be on the front lines identifying fraud and risk flags, making decisions every day to protect our customers and our business. You must be a highly motivated individual with strong communication skills, carry a sense of tact and empathy under pressure, and have a sixth sense for identifying problems while implementing and communicating solutions.

Here's how you will make an impact:

- Analyze fraud trends, attack patterns, account behavior, transaction activity, payment flows, model outputs, and other risk signals to identify emerging threats and control gaps
- Design, tune, test, and evaluate fraud rules, risk scoring strategies, detection logic, alerts, and decisioning controls to improve fraud prevention and detection outcomes
- Monitor fraud performance metrics, including fraud losses, fraud capture, false positives, manual review volume, customer friction, and control effectiveness, and recommend improvements based on measurable results
- Conduct root cause analysis on fraud events, escalations, anomalous activity, missed fraud, and control failures, translating findings into specific corrective actions
- Partner with Product, Engineering, Data Science, Analytics, Compliance, Customer Care, and Operations to implement fraud control enhancements and improve real-time detection capabilities
- Support the fraud capability roadmap by identifying opportunities to improve rules, scoring, AI/ML model performance, identity verification, behavioral signals, vendor tooling, automation, and workflows
- Prepare clear analysis, recommendations, business cases, and executive-ready summaries that explain fraud risks, tradeoffs, expected impact, and required actions
- Support testing, launch, monitoring, and optimization of new fraud tools, vendor capabilities, detection strategies, and process improvements
- Maintain SOPs, reporting routines, control documentation, and governance artifacts that support consistent fraud prevention and detection execution

You Thrive Here By Possessing the Following:

- 5+ years of experience in fraud prevention, fraud detection, fraud strategy, payments risk, digital identity, fintech, banking, e-commerce, tax, or financial services fraud programs
- Hands-on experience designing, tuning, testing, and evaluating fraud rules, risk scoring strategies, detection logic, alerts, fraud controls, or automated decisioning workflows
- Strong analytical capability using dashboards, Excel, SQL or data querying tools, model outputs, transaction trends, case analysis, and operational data to identify fraud risks and recommend actions
- Experience monitoring and improving fraud performance metrics such as fraud losses, fraud capture, false positives, manual review volume, operational efficiency, and customer friction
- Demonstrated ability to identify root causes, connect patterns across data sources, and translate complex fraud signals into specific control recommendations
- Experience partnering with Product, Engineering, Data Science, Analytics, Compliance, Customer Care, and Operations to implement fraud control improvements
- Working knowledge of fraud tools, vendor platforms, rules engines, risk scoring systems, alerting processes, workflow tools, or real-time decisioning environments
- Practical understanding of AI/ML fraud model outputs, model performance monitoring, feature evaluation, or data-driven decisioning in an operational environment

At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!

Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing careers@waveapps.com. We will work with you to meet your needs.

We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.

This advertised posting is a current vacancy.

## About Wave HQ

## Company Overview
- **One-liner**: Wave HQ provides simple, all-in-one financial software—accounting, invoicing, payments, and payroll—for small businesses and solopreneurs.
- **Entity Type**: Private (backed by H&R Block; raised multiple funding rounds including a Series A)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2010
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Financial technology (FinTech) / Small business software
- **Target customers**: B2B – small business owners, freelancers, and solopreneurs in the U.S. and Canada
- **Mission/purpose statement**: “To help our customers and teams reach their goals with confidence and ease. Simply put, our purpose is to help you find your thrive.”

## Products & Services
- **Wave Accounting**: Online bookkeeping software to track income/expenses, manage cash flow, and generate financial reports (SaaS).
- **Wave Invoicing**: Create and send professional invoices and estimates, with customizable templates (SaaS).
- **Wave Payments**: Secure online payment processing via credit card, bank transfer, or Apple Pay (integrated service).
- **Wave Payroll**: Reliable payroll management for employees and contractors, handling tax compliance (SaaS).
- **Wave Mobile App**: On‑the‑go companion for iOS and Android to manage invoices and payments (mobile app).
- **Wave Pro Plan**: Premium tier unlocking additional features for advanced money management (subscription).

## Market Standing
- **Valuation**: Not disclosed (parent company is H&R Block, Inc.)
- **Key metric**: Annual revenue of **$78.2M** (LinkedIn estimate). Total funding of **~$22.3M** across multiple rounds (Series A, Venture, Seed).
- **Notable investors/partners**: H&R Block (parent company); earlier investors from Series A, Venture, and Seed rounds (names not specified in search results).
- **Growth signals**:
  - Serves **5.9 million small business owners** in the U.S. and Canada.
  - Processed **$21 billion in online payments and payroll** since 2012.
  - Sends **22.5 million invoices** and processes **1.5 billion accounting transactions** annually.
  - Active job postings increased **+28.6% YoY** (9 open roles as of latest data).
  - Key strategic hires in machine learning and growth marketing.

## Competitive Advantages
- **Purpose‑built for non‑accountants**: Simple, user‑friendly interface designed for small business owners, not professional accountants.
- **All‑in‑one platform**: Integrated accounting, invoicing, payments, and payroll in a single system, reducing tool switching.
- **Strong security posture**: PCI‑DSS Level 1 Service Provider; 256‑bit SSL encryption for all connections.
- **Free starter plan**: Low barrier to entry with a free tier, encouraging adoption and upsell to Pro Plan.
- **Established brand trust**: 15+ years in market, backed by H&R Block, and trusted by millions of small businesses.

## Strategic Focus
- **Artificial Intelligence & Machine Learning**: Hiring Machine Learning Engineers to enhance product intelligence (e.g., automation, insights).
- **Growth Marketing**: Investing in product lifecycle marketing, organic growth, and web experience to drive customer acquisition and retention.
- **Payroll & Payments expansion**: Continuing to deepen payroll and payment capabilities as high‑value add‑ons.
- **Mobile experience**: Improving the mobile app to serve on‑the‑go small business owners.

## Why Work Here
- **Flexible work model**: Remote‑first culture with “freedom to be flexible” – employees can define their ideal working style. Offices in Toronto, with distributed team across Canada, U.S., South Africa, and Bahamas.
- **Competitive benefits**: 100% covered health benefits, Flex Fund for wellness and healthcare spending, and remote work support.
- **Inclusive culture**: Employee‑led Thrive Networks to advance equity and community. Values include genuine, humble, inclusive, and compassionate.
- **Growth opportunities**: Emphasis on continuous learning, sharing knowledge, and “challenge yourself, grow from the learnings”.
- **Impactful mission**: Work directly helps underserved small business owners achieve financial confidence.

## Sources
1. [waveapps.com](https://www.waveapps.com/) – Product details, mission, and security info.
2. [waveapps.com/about-us/culture](https://www.waveapps.com/about-us/culture) – Culture page (flexibility, benefits, values).
3. [waveapps.com/about-us/about](https://www.waveapps.com/about-us/about) – Company stats, purpose, and backers.
4. [linkedin.com/company/wave-hq](https://linkedin.com/company/wave-hq) – Workforce data, revenue, funding, tech stack, and employee trends.
5. [jobs.lever.co/waveapps](https://jobs.lever.co/waveapps) – Current job openings and career info.

## Other roles at Wave HQ

- [Senior Marketing Automation Specialist](https://feeny.ai/job/senior-marketing-automation-specialist-wave-hq-canada-cybxwj3eag85) — Canada
- [Machine Learning Engineer](https://feeny.ai/job/machine-learning-engineer-wave-hq-canada-q0sgjznr4bqb) — Canada
- [Group Product Manager - Core Services](https://feeny.ai/job/group-product-manager-core-services-wave-hq-toronto-7k9211wcp6px) — Toronto, Canada
- [Accounting Associate](https://feeny.ai/job/accounting-associate-wave-hq-toronto-c6h6wnf5dzk3) — Toronto, Canada
- [Senior Product Manager, Risk Operations](https://feeny.ai/job/senior-product-manager-risk-operations-wave-hq-canada-8z3ndy27vkce) — Canada
- [Manager, Product Lifecycle Marketing](https://feeny.ai/job/manager-product-lifecycle-marketing-wave-hq-toronto-2zv6azta26q4) — Toronto, Canada
- [Director of Growth Marketing](https://feeny.ai/job/director-of-growth-marketing-wave-hq-toronto-7dfqd0c850av) — Toronto, Canada
- [Sr. Fraud Analyst](https://feeny.ai/job/sr-fraud-analyst-betterment-new-york-a056mdst808r) — New York, NY