---
title: 'Sr Fullstack Engineer at Ravenna'
canonical: 'https://feeny.ai/job/sr-fullstack-engineer-ravenna-remote-ppp7w2z6t2bs'
type: 'job'
last_seen: '2026-10-15'
---

# Sr Fullstack Engineer at Ravenna

- **Company:** Ravenna
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-03-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/ravenna/70ed4d57-cd32-4626-afe2-5851b7b50179

## Job description

## About the Role

At Ravenna, we are looking for a Senior Full Stack Engineer with a strong track record of building and operating production systems. You will help design, build, and evolve the core platform that powers our product. This role requires strong engineering fundamentals and the ability to work across the stack. You will build backend services, design APIs, implement product features, and contribute to the architecture of the overall system. We care deeply about maintainable code, reliable systems, and thoughtful engineering decisions. You will work closely with the founders, design, and other engineers to ship high quality product experiences while helping shape the long term architecture of the platform. Engineers on our team take ownership of the systems they build and think carefully about performance, reliability, and scalability. If you enjoy solving complex technical problems, building clean systems, and shipping product quickly, we would love to talk.

## Responsibilities

Design and build production systems Architect and implement core platform functionality across both frontend and backend systems. Design APIs, backend services, and data models that support the long term evolution of the product. Full stack product development Build product features using NextJS, React, and Typescript on the frontend and Python with FastAPI on the backend. Take features from idea through implementation, launch, and iteration based on real user feedback. Backend services and APIs Design and maintain backend services that power the Ravenna platform. Focus on reliability, performance, and maintainability as the system grows. System architecture and technical direction Contribute to the architecture of the platform and help make decisions about system design, infrastructure, and development practices. Performance and reliability Monitor and improve system performance across the stack. Build systems that are observable, debuggable, and reliable in production environments. Code quality and engineering standards Write clean, well structured, well tested code. Participate in code reviews and contribute to engineering practices that keep the codebase healthy and maintainable. Collaboration and product ownership Work closely with product and design to translate ideas into high quality features. Take ownership of systems and ensure they behave well in production.

## About You

Strong engineering fundamentals You are a strong software engineer first. You have at least five years of experience building production systems and have developed a strong intuition for designing reliable, maintainable software. You think carefully about architecture, data modeling, testing, observability, and operational reliability. Full stack experience You are comfortable working across the stack and have experience building both frontend and backend systems. You have strong experience with modern web technologies such as React, NextJS, and Typescript, as well as backend frameworks such as Python and FastAPI. Backend and system design experience You have experience designing APIs, backend services, and data models that support complex product functionality. You understand how to structure systems so they remain maintainable as they grow. Production ownership You care about how systems behave in production. You think about monitoring, logging, debugging, and reliability when designing and building software. Performance awareness You understand how performance affects user experience and system reliability. You have experience diagnosing performance issues and improving system efficiency. Product mindset You enjoy building products and care about delivering features that create real value for users. You are comfortable working in environments where engineers collaborate closely with product and design. Curiosity and continuous improvement You stay current with modern engineering tools and practices and enjoy improving systems, processes, and the developer experience.

Technologies We Use

- NextJS
- React
- Typescript
- Python
- FastAPI
- TailwindCSS
- Modern monorepo tooling

Experience with these technologies is helpful, but strong engineering ability and system design skills matter most.

## Benefits

Competitive Salary

- We believe great people should be compensated well. While we are an early stage company, we offer competitive salaries and aim to pay top of market for exceptional talent.
- We are building an ambitious company and know that attracting great people requires strong compensation.

Meaningful Equity

- We hire people who want to help build Ravenna from the ground up. Equity ensures that when the company succeeds, the people who helped build it share in that success.
- Early team members have the opportunity to make a real impact on both the product and the future of the company.

Choose Your Setup

- Great work requires great tools. At Ravenna you can choose the hardware and setup that helps you do your best work.
- Most of the team uses high performance Mac laptops, but you have the flexibility to select the tools and environment that fit your workflow.

Flexible Time Off

- Doing great work requires time to recharge. We offer flexible paid time off so you can take the time you need to rest and stay at your best.
- We trust our team to manage their time responsibly while delivering meaningful results.

## About Ravenna

## Company Overview
- **One-liner**: Ravenna provides an AI-native internal service desk platform that lives inside Slack and Teams, automating workflows and resolving requests for IT, HR, and Operations teams.
- **Entity Type**: Private (Pre-Seed & Seed funded)
- **Headquarters**: Seattle, Washington, USA
- **Founded**: 2024
- **Founders**: Kevin (co-founder) and Taylor (co-founder) [ravenna.ai](https://ravenna.ai/about-us)

## Core Business
- **Primary industry**: AI-Native IT Service Management (ITSM) / Enterprise Software
- **Target customers**: B2B; IT, HR, Finance, and Operations teams at mid-market and enterprise companies
- **Mission**: To help teams deliver support that is faster, smarter, and more human by automating the routine and unlocking time for high-impact work [ravenna.ai](https://ravenna.ai/about-us)

## Products & Services
- **Ravenna Service Desk**: An AI-native help desk that lives inside Slack and Microsoft Teams. It handles ticket creation, routing, status tracking, SLAs, CSAT, and approvals, all without requiring users to leave their messaging platform.
- **Ravenna Agents**: AI-powered "coworkers" that automate repetitive tasks, answer common questions based on existing knowledge, and guide behavior using natural language.
- **Ravenna Workflows**: A visual, no-code workflow builder that automates multi-step processes (e.g., employee onboarding, software access requests, hardware issues) across integrated tools.
- **Ravenna Analytics**: Real-time dashboards and reporting for service desk performance, SLAs, and business impact, designed to be easy to build and intuitive.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised is **$15M** across Pre-Seed and Seed rounds [cbinsights.com](https://www.cbinsights.com/company/ravenna-software)
- **Notable Investors/Partners**: Backed by prominent angel investors including **Wade Foster** (CEO/Co-founder of Zapier) and **Adina Tecklu** [ravenna.ai](https://ravenna.ai/about-us)
- **Growth Signals**: Founded in 2024, the company has already raised $15M, is actively hiring across 8 open positions (Engineering, Sales, Marketing), and is targeting the massive enterprise service management market dominated by legacy incumbents like ServiceNow and Freshservice [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna)

## Competitive Advantages
- **AI-Native Architecture**: Built from the ground up for the AI era, unlike legacy platforms (ServiceNow, Jira Service Management) that were designed before Slack, Teams, and LLMs existed.
- **Slack/Teams-Native**: The entire service desk experience lives inside the collaboration tools employees already use, eliminating context-switching and friction.
- **Agentic Automation**: Uses LLMs to understand intent, take action across integrated systems, and handle complex multi-step requests autonomously, not just track tickets.
- **Modern Tech Stack**: Built for speed, flexibility, and modern UX, directly competing with decades-old incumbents with significant technical debt.

## Strategic Focus
- **Replace Legacy ITSM**: The company's primary strategic goal is to displace legacy platforms like ServiceNow, Freshservice, and Jira Service Management by offering a faster, smarter, AI-native alternative.
- **Expand Beyond IT**: While starting with IT, the platform is designed for HR, Finance, and Operations, aiming to become the enterprise-wide internal support standard.
- **Deepen AI Capabilities**: Continued investment in AI agents that can autonomously handle complex, multi-step requests across integrated systems.
- **Scale Go-to-Market**: Actively building out Sales and Marketing teams (hiring Account Executives, SDRs, and a Product Marketing Lead) to capture market share.

## Why Work Here
- **High-Impact Role**: Join a well-funded startup (raised $15M) attacking a massive market dominated by legacy incumbents. Employees have the opportunity to shape the product and company from an early stage.
- **Modern Engineering Culture**: The company is building with cutting-edge AI/LLM technology. Engineering roles include AI Engineer, Design Engineer, Forward Deployed Engineer, Sr Fullstack Engineer, and Sr Frontend Engineer.
- **Remote & Hybrid Flexibility**: The company is headquartered in Seattle, WA, but offers both remote and hybrid work options for most roles [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna).
- **Strong Backing**: Backed by prominent angel investors like Wade Foster (Zapier CEO), signaling strong industry validation and network effects.
- **Mission-Driven**: Focused on fundamentally reshaping how companies support their employees, making internal support faster, smarter, and more human.

## Sources
1. [ravenna.ai](https://ravenna.ai/)
2. [ravenna.ai/about-us](https://ravenna.ai/about-us)
3. [jobs.ashbyhq.com/ravenna](https://jobs.ashbyhq.com/ravenna)
4. [builtin.com/company/ravenna](https://builtin.com/company/ravenna)
5. [cbinsights.com/company/ravenna-software](https://www.cbinsights.com/company/ravenna-software)

## Other roles at Ravenna

- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-ravenna-remote-knxyytsrfreh)
- [AI Engineer](https://feeny.ai/job/ai-engineer-ravenna-remote-816h63cx9c47)
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-ravenna-remote-mx2rswpsx6yw)
- [Account Executive](https://feeny.ai/job/account-executive-ravenna-seattle-yn2vx43jf1gy) — Seattle, WA
- [Senior Frontend Engineer](https://feeny.ai/job/senior-frontend-engineer-ravenna-seattle-q7p52vdx9bey) — Seattle, WA
- [Design Engineer](https://feeny.ai/job/design-engineer-ravenna-seattle-ewr7ss3vq1xr) — Seattle, WA
- [Sr Fullstack Engineer](https://feeny.ai/job/sr-fullstack-engineer-monks-colombia-z5c6r66jb3hj) — Colombia