---
title: 'Sr IT System Administrator - App & Collaboration at Penumbra'
canonical: 'https://feeny.ai/job/sr-it-system-administrator-app-collaboration-penumbra-alameda-bd56j6mzeh3s'
type: 'job'
last_seen: '2026-09-07'
---

# Sr IT System Administrator - App & Collaboration at Penumbra

- **Company:** Penumbra
- **Location:** Alameda, CA
- **Work type:** onsite
- **Posted:** 2026-08-23
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/penumbrainc/bc588d13-7cb9-4296-9db8-ed5961ca7ad3

## Job description

As part of the Workplace Technology Engineering team, the Sr IT System Admin - App and Collaboration Platform, is responsible for the administration, configuration, maintenance, security, and operational reliability of the Company’s enterprise collaboration platforms and related applications. This role serves as a senior escalation resource for Microsoft 365 and other assigned collaboration technologies, manages platform configurations and access, monitors service health, resolves complex operational issues, and implements approved changes and enhancements. This position partners with IT engineering, security, compliance, business stakeholders, and vendors to maintain reliable, secure, and well-documented services. The role may also maintain existing workflows, scripts, and integrations and identify opportunities for operational improvement. Specific Duties and Responsibilities

- Administer and maintain assigned Microsoft 365 services, including SharePoint Online, Microsoft Teams, OneDrive, Exchange Online, Power Apps, and Power Automate.
- Configure platform settings, administrative policies, permissions, security groups, and role-based access in accordance with approved IT and security standards.
- Monitor platform health, service availability, capacity, system alerts, and vendor notifications; coordinate and execute appropriate operational responses.
- Serve as a senior escalation resource for incidents and service requests involving collaboration platforms and related applications.
- Troubleshoot complex configuration, access, performance, synchronization, and application integration issues, document findings, and resolutions.
- Perform routine platform maintenance, upgrades, release validation, and administrative changes through established change-management processes.
- Administer collaboration tools such as Microsoft Teams and Zoom and support approved department portals and intranet environments.
- Manage user lifecycle activities and access changes for assigned platforms, including onboarding, offboarding, transfers, and role changes, in accordance with approved controls.
- Maintain and support existing workflows, scripts, connectors, and low-code automations; troubleshoot failures and implement approved modifications.
- Implement technical designs, configurations, and automation solutions developed or approved by IT engineering, security, or platform leadership.
- Maintain accurate system documentation, inventories, configuration records, standard operating procedures, support guides, and recovery procedures.
- Support software license administration by monitoring allocation, usage, renewals, and compliance, and by providing data to support vendor and cost-management decisions.
- Partner with Security, Compliance, and Quality teams to execute required controls, access reviews, evidence collection, and scheduled administrative activities.
- Coordinate with vendors and internal technical teams to investigate service issues, track resolutions, and implement approved platform changes.
- Identify recurring incidents, administrative inefficiencies, and service risks and recommend operational improvements.
- Develop support procedures and provide technical guidance or training to Client Support and other IT staff.
- Participate in testing and validation activities for platform changes, new features, integrations, and releases.
- Provide after-hour and on-call support on a rotating basis and assist with critical incident response.
- Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
- Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
- Ensure other members of the department to follow the QMS, regulations, standards, and procedures.
- Provide escalation and on-call support for critical incidents.
- Perform other work-related duties as assigned. Position Qualifications
- Bachelor’s degree in engineering, computer science, or a related field with 5+ years’ enterprise systems administration experience including experience administering Microsoft 365 collaboration technologies, or an equivalent combination of education and experience.
- Advanced experience administering Microsoft 365 services, including SharePoint Online, Exchange Online, Teams, OneDrive, Power Apps, or Power Automate
- Experience managing enterprise application configurations, permissions, administrative policies, and role-based access
- Working knowledge of Active Directory, Microsoft Entra ID, identity and access management, and authentication concepts
- Experience troubleshooting complex collaboration-platform and application issues
- Experience with incidents, problems, change, and service-request management processes
- Experience maintaining scripts, workflows, connectors, or low-code automations
- Working knowledge of APIs and system integrations sufficient to troubleshoot and support existing solutions
- Experience documenting system configurations, operating procedures, and support processes
- Experience supporting security, compliance, access-review, or audit-control activities
- Ability to communicate complex technical information clearly to technical and nontechnical stakeholders
- Ability to organize and prioritize concurrent operational responsibilities, projects, and critical incidents
- High degree of accuracy and attention to detail
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously. Working Conditions
- General office environment
- Willingness and ability to work on site.
- Requires some lifting and moving of up to 10 pounds
- Must be able to move between buildings and floors.
- Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.
- Must be able to read, prepare emails, and produce documents and spreadsheets.
- Must be able to move within the office and access file cabinets or supplies, as needed.
- Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. Annual Base Salary Range:  $127,000 - $200,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

## What We Offer

- A collaborative teamwork environment where learning is constant, and performance is rewarded.
- The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
- A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

## About Penumbra

## Company Overview
- **One-liner**: Penumbra designs, develops, manufactures and markets novel medical devices that address challenging conditions with significant unmet need, focusing on stroke thrombectomy and other vascular therapies.
- **Entity Type**: Public (NYSE: PEN)
- **Headquarters**: Alameda, California, United States
- **Founded**: 2004
- **Founders**: Arani Bose, Adam Elsesser

## Core Business
- **Primary industry**: Medical equipment manufacturing / Healthcare technology
- **Target customers**: Hospitals and healthcare providers worldwide, selling through a direct sales organization in the US, Europe, Canada, and Australia, and via distributors in other international markets.
- **Mission**: “Transform patient care through innovative therapies” and “help as many people as possible” by focusing on areas with high unmet need. [penumbrainc.com](https://www.penumbrainc.com/au/about-us/)

## Products & Services
- **THUNDERBOLT®**: The latest Penumbra CAVT™ (Computer Assisted Vacuum Thrombectomy) platform, the first cleared technology to use modulated aspiration for stroke thrombectomy. [penumbrainc.com](https://www.penumbrainc.com/)
- **Other medical devices**: A broad portfolio addressing challenging medical conditions in markets with significant unmet need, including neurovascular and peripheral vascular therapies. Products are marketed under the Penumbra brand.

## Market Standing
- **Valuation/Market Cap**: $8.1 billion (as of October 2024, per aggregated data) [linkedin.com](https://www.linkedin.com/company/penumbra-inc)
- **Key Metric**: Annual revenue of $1.4 billion (latest full year data); in Q2 FY2026 (ended June 30, 2026) revenue was $390 million, with net income of $34.8 million. [linkedin.com](https://www.linkedin.com/company/penumbra-inc)
- **Notable Investors/Partners**: Boston Scientific (listed as parent company in some data sources, though Penumbra remains an independent public company; this may be a data error). Key partners include hospitals and healthcare systems globally. Penumbra has acquired several international subsidiaries (Crossmed, Penumbra Neuro Canada, etc.). [linkedin.com](https://www.linkedin.com/company/penumbra-inc)
- **Growth Signals**: More than 4,700 employees globally (up from ~2,089 in some reports, indicating rapid hiring); available in 100+ markets; recent FDA clearance and CE Mark for THUNDERBOLT; recognized as one of the 100 Fastest-Growing Companies by Fortune in 2019. [penumbrainc.com](https://www.penumbrainc.com/au/about-us/)

## Competitive Advantages
- **First‑mover in CAVT**: THUNDERBOLT is the only cleared technology using modulated aspiration for stroke thrombectomy, creating a strong technological moat.
- **Broad global presence**: Direct sales in major markets and distribution in 100+ countries, with manufacturing and R&D in the US and Europe.
- **High‑growth, high‑impact area**: Focus on acute ischemic stroke and other critical conditions with large unmet clinical needs, driving consistent revenue growth and innovation.
- **Talent density**: Attracts many talent from top medtech companies (Medtronic, Abbott, Boston Scientific, Stryker) and retains engineers and scientists with a mission‑driven culture. [linkedin.com](https://www.linkedin.com/company/penumbra-inc)

## Strategic Focus
- **Expand CAVT platform**: Continue rolling out THUNDERBOLT globally, leveraging recent FDA clearance and CE Mark.
- **International expansion**: Strengthen presence in Latin America, Asia, and other emerging markets (e.g., Penumbra Latin America Distribuidora).
- **Organic innovation & acquisitions**: Invest in R&D and pursue strategic acquisitions to broaden the product portfolio (historical acquisitions in Canada, Sweden, Singapore, Italy).
- **Operational excellence**: Enhance manufacturing capabilities (new roles in Roseville, CA, and Alameda) to scale production of complex medical devices.

## Why Work Here
- **Purpose‑driven mission**: Employees directly contribute to saving lives and improving outcomes for patients with neurological and vascular diseases.
- **Culture of innovation**: “High‑powered innovation, cooperation, and fun” as described on the careers page; emphasis on meaningful work and collaboration. [penumbrainc.com](https://www.penumbrainc.com/about-us/careers/)
- **Global but tight‑knit**: HQ in Alameda (San Francisco Bay Area) with offices in Europe and South America; employees appreciate reverse commute and public transit options. [penumbrainc.com](https://www.penumbrainc.com/about-us/careers/)
- **Growth opportunities**: Rapidly growing headcount (over 4,700 employees) and expanding into new markets mean internal mobility and advancement.
- **Engineering & manufacturing focus**: Large technical workforce (R&D, quality, manufacturing engineering) with on‑site roles in Roseville and Alameda; many of the 64 open positions are engineering‑related. [jobs.lever.co](https://jobs.lever.co/penumbrainc)
- **Work policy**: Most roles appear to be on‑site (e.g., Manufacturing Engineer, R&D Engineer); no explicit remote policy disclosed, but the company provides reasonable accommodation for disabilities.

## Sources
1. [penumbrainc.com – Company Homepage](https://www.penumbrainc.com/)
2. [penumbrainc.com – About Us](https://www.penumbrainc.com/au/about-us/)
3. [penumbrainc.com – Careers](https://www.penumbrainc.com/about-us/careers/)
4. [linkedin.com – Penumbra, Inc. Company Page](https://www.linkedin.com/company/penumbra-inc)
5. [jobs.lever.co – Open Positions at Penumbra](https://jobs.lever.co/penumbrainc)

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- [Manufacturing Engineer I](https://feeny.ai/job/manufacturing-engineer-i-penumbra-roseville-p9xw2ejfa38w) — Roseville, CA
- [Human Resources Assistant](https://feeny.ai/job/human-resources-assistant-penumbra-roseville-g3q1zg20zgce) — Roseville, CA
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