---
title: 'Sr Key Account Manager at Yuno'
canonical: 'https://feeny.ai/job/sr-key-account-manager-yuno-colombia-b9a9zd22b77x'
type: 'job'
last_seen: '2026-09-07'
---

# Sr Key Account Manager at Yuno

- **Company:** Yuno
- **Location:** Colombia
- **Work type:** remote
- **Posted:** 2026-05-28
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/yuno/f40d9385-09af-4210-bf0c-aab79d8fb36d

## Job description

Remote, Latin America, Full Time, Individual Contributor, +5 years of experience

## Who We Are

At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.

## About The Role

We are orchestrating the best high-performing team! We're looking for a Senior Key Account Manager ready to own Yuno's most strategic and enterprise accounts, turning them into long-term, high-impact partnerships. This role sits at the intersection of revenue growth, client success, and product feedback — one of the most visible, cross-functional seats in our commercial organization. You'll be the primary point of contact and trusted advisor for key accounts, building deep relationships with C-level stakeholders. That level of trust takes genuine curiosity and a real technical understanding of your client's business — you'll act as the human dimension of the product, working closely with Sales, Product, and Finance to orchestrate the resolution of complex technical issues at the executive level. This role will push you to think several moves ahead. You'll design your revenue approach based on segmentation across your portfolio (Tier 1 Strategic / Tier 2 Growth / Tier 3 Transactional), balancing high-spend accounts against high-growth ones. The payments landscape moves fast, and the best Senior KAMs at Yuno spot opportunities before clients ask for them, build quantified business cases with rigor, and hold themselves to a high bar on every renewal and every renegotiation. If you're energized by building something meaningful with clients, thrive when no two days look the same, and want your work to shape Yuno's global expansion, this role is for you.

## Your Contribution Will Be

Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders. Design account strategies that move clients from growth to strategic tier, adjusting tactics based on portfolio segmentation (Tier 1 Strategic / Tier 2 Growth / Tier 3 Transactional). Lead commercial negotiations on renewals, pricing, payment terms, and supply agreements, building quantified business cases through value-based negotiation. Drive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of high-quality opportunities. Own monthly, quarterly, and annual forecasting and account planning, anticipating revenue risks and growth opportunities. Own account health metrics, including NPS and client referenceability, addressing concerns before they affect satisfaction. Analyze true client profitability and formulate strategies to protect margins against discounting. Collaborate across Sales, Product, Legal, Finance, and Operations to resolve complex technical and operational issues at the executive level. Mentor junior KAMs and peers, and participate in strategic account review boards. Gather client feedback to shape Yuno's product roadmap and stay ahead of payment industry trends.

## Skills You Need

## Minimum Qualifications

5–8+ years of B2B experience in Key Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, with a proven track record of influencing C-level executives. Full bilingual proficiency in English and Spanish at a negotiation level, with the ability to engage international stakeholders across cultures and time zones. Demonstrated expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation. Strong command of forecasting, pipeline building, and managing complex account portfolios with strict attention to detail. Ability to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues. High ownership mindset, with a track record of driving initiatives to completion in fast-paced, ambiguous startup environments.

## What We Offer at Yuno

Competitive Compensation Remote Work – You can work from everywhere! Home Office Bonus – A one-time allowance to help you create your ideal home office. Work Equipment Stock Options Health Plan wherever you are. Flexible Days Off

## About Yuno

## Company Overview
- **One-liner**: Yuno is an AI-native payment orchestration platform that connects merchants to over 1,000 payment methods globally through a single API, powered by intelligent agents for routing, fraud prevention, and revenue recovery.
- **Entity Type**: Private (Seed $10M & Series A $25M – total $35M)
- **Headquarters**: New York, United States (with regional HQ in Doha, Qatar)
- **Founded**: 2021
- **Founders**: Juan Pablo Ortega & Julián Núñez

## Core Business
- **Primary industry**: Payment orchestration / Fintech infrastructure.
- **Target customers**: B2B – global merchants and enterprises of all sizes (e.g., McDonald’s, Rappi, Uber, GoFundMe, Viva Aerobus, NetEase).
- **Mission**: Help businesses simplify payment management and unlock new revenue streams by leveraging deep industry knowledge, cutting‑edge technology, and AI.

## Products & Services
- **Yuno Payments Orchestration Platform** (SaaS/API): A single, no‑code integration that connects to 1,000+ payment methods, PSPs, anti‑fraud providers, and acquirers across 190+ countries and 180+ currencies.
- **AI‑Powered Smart Routing**: Real‑time routing agent that selects the optimal processor per transaction based on performance, cost, and geography – delivering up to 7% uplift in approval rates.
- **Payments Concierge**: AI monitoring agent that analyses payment stacks, surfaces issuer‑level rejection reasons, and recommends actions via Slack or WhatsApp.
- **Fraud Prevention Suite**: Tools including tokenization, 3D Secure, custom fraud rules, and one‑click integration with fraud detection providers.
- **Predictive Analytics**: Real‑time dashboard with AI‑driven anomaly detection and trend identification.
- **Payouts & Stablecoins**: Support for payouts and stablecoin transactions through the same unified API.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Annual revenue estimated at $3.5 M (source: LinkedIn); the platform processes **1 B+ transactions yearly**.
- **Notable Investors**: Kaszek & Monashees (seed); Andreessen Horowitz, Tiger Global & DST Global Partners (Series A).
- **Growth Signals**:
  - Headcount of 246 employees (+57.6% YoY), operating across 32 countries.
  - Offices/teams in Colombia, Brazil, Singapore, Mexico, Argentina, and the UK.
  - Named one of the world’s Top FinTech Companies by CNBC, Statista, and CB Insights.
  - Expanding rapidly across APAC, EU, Middle East, and Africa.

## Competitive Advantages
- **Single API for the entire payment lifecycle** – pay‑ins, payouts, fraud, reconciliation, and stablecoins – greatly reducing integration overhead.
- **AI‑native agents** that autonomously route, retry, and recover transactions, continuously optimising approval rates and reducing costs.
- **No‑code provider switching** – merchants can enable or disable payment methods without development cycles, accelerating market entry.
- **Deep global coverage** – 1,000+ providers in 190+ countries with local compliance built in.

## Strategic Focus
- **Global expansion**: Deepening presence in APAC, EU, the Middle East, and Africa while maintaining strength in Latin America.
- **AI‑driven product innovation**: Continued investment in AI agents for payment optimisation, fraud prevention, and actionable intelligence.
- **Enterprise adoption**: Targeting large‑scale merchants with complex, multi‑market payment stacks, evidenced by partnerships with brands like McDonald’s and Uber.

## Why Work Here
- **Culture**: Described as dynamic, innovative, and collaborative – team members are “encouraged to keep learning, explore new tools like AI, and take ownership of projects.”
- **Work model**: **100% remote‑first** – employees work from over 15 nationalities across 32 countries.
- **Perks & growth**: Emphasis on wellness, accountability, and fast learning; heavy investment in AI tools and continuous education.
- **Engineering focus**: Active hiring for Senior Backend, AI, Security, Data Platform, and Site Reliability roles – strong technical challenge and ownership.
- **Transparency**: Open‑source‑style internal communication; plain‑language dashboards for engineers to see real‑time payment data.

## Sources
1. [y.uno – About](https://y.uno/en/about)
2. [y.uno – Careers](https://y.uno/en/careers)
3. [y.uno – Product](https://y.uno/en)
4. [Lever – Yuno Careers](https://jobs.lever.co/yuno)
5. [LinkedIn – Yuno Company Profile](https://co.linkedin.com/company/yunopay)

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